SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
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Magnetic connector-3 pieces. Excellent work. Perfect fit for Apple. Shipping Suburbs to door 4 days Excellent price and quality
The magnetic force is very strong and the product quality is very good. Charging effect is good. It is a good shopping experience, I really like the goods in this store, I will buy it next time, and the logistics is very fast.
The product is cool, I like it very much. Friends also like it very much. It is a good shopping experience and activities. I really like the goods in this store. I will buy it next time, and the logistics will be very fast.
The cable has been received, I like it very much, the magnetic force is very strong and very convenient. It is very convenient to put in the car. One-handed operation will be purchased again next time. Logistics is fast, thanks to the store
The cable is of good quality and the magnetic force is very strong. Very cool, easy to operate with one hand, I like the products of this store. The logistics is fast and the store is very good. I will buy it again next time, and the logistics will be very fast.
I ve heard of these magnetic attachment charging cables before. However, this is the first time I ever thought about buying the cable and a spare end piece. Seeing how well the magnet latched on to the spare end (just in case, better to have and not need it, than to need and not have it.) I don t think that I ll be needing the spare end.
Fast delivery cable.the store send it with the original brand package.I think this is important for me and the cable works well.the soft led light makes everything easy at the night.I am happy with this cable and of course I will order more.Thank you very much.
Im very statisfed for this product and i want to buy again .Excellent cable to charge the phone, very convenient. Very high quality.
Completely fit the description. There Is led showing and charging is complete.Everything works as: indicator light, the magnet is very good and tight hold charge quickly, data from the PC sends even faster native cord. Plug very tight entered the phone, work and as an extra protection from moisture when underwater shooting. The cord is very dense.
Looks really durable. Amazing high quality, Great quality product, first line. Recharges quickly, not lose function. Great workmanship, fair price!Cable soft-touch, charges.
Weak magnet, and like all the rest of the rules.Still sticks tip is very noticeable. Excellent charge, magnet kept moderately hard. Advise all.Excellent cable. Thank you so much. Highly recommend
Sent 14.12 received 14.01. Perfect charger, hold up well, cord thick rubber sheath, the magnet is also good, charges very fast)) clearly worth, you will not regret
Very fast shipping, excellent quality cable and strong magnet.
Product great. Workmanship very good. Tip for phone comes very rigidly AND definitely itself does not fall. Magnet very powerful, also odczepi cable same definitely is not. Really recommend
Good product and fast delivery.The store send the package fast after my payment.The cable works great.I recommend it.Everything is super.
looks very quality cable. great. did not expect that such a comfortable. glow in the dark is very convenient. magnet strong.I recommend it.
Great magnetic charger.I like it and it works well.the cable is high quality and I am satisfied.the store send it quickly and I recommend it.thank you.you will be happy to own such cable.
Great cable.It support fast charging.and the data transfer is so quickly.I love it so much.the store send it quickly.when I receive it,I use it immediately.this shows how perfect it is.I think this is not the only time I buy product from this store.
Thank you store. I order it not the first time. Everything works fine. Very comfortably. Delivery only 14 days to US.
I love this high quality magnetic cable.it looks great and special.the magnet is strong and charging is also nice.This is the best magnetic cable I have ever own.Thank you store I think I am your fans now.