Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality seems good. It's as comfortable as I could have expected for a back brace - it's definitely putting my back and shoulders in the correct position. It is both providing relief from the old pain, while adding a slight discomfort due to correcting my posture, at the same time. I assume the new discomfort will go away as my muscles adjust to their correct alignment. There weren't any instructions in the package, I needed to come online to figure out how to put in on!
It truly lives up to its name. It’s truly Comfy. The material is soft so it doesn’t hurt me, but it’s sturdy enough to maintain straight posture. It is adjustable so it can fit practically anyone, from my petite daughter, to my grandson who’s a basketball player. It looks like it’s pretty well constructed and can withstand quite a bit of regular wear and tear.
Definitely helped relieve some of my chronic pain. I am starting to see improvement in my posture as well. Highly recommend!
Wow. I just received this yesterday (last night to be exact) and put it on right away. I felt relief in my upper back/shoulder blades immediately. I personally didn’t think it changed my appearance until I walked by my husband wearing it under my hoodie, and he told me I looked different. “Good different” he clarified. I wore it the night I received it for an hour, and the discomfort I felt was mostly under my armpits, but it wasn’t unbearable and definitely worth that for the immediate change and pain relief.
Posture corrector really saved my sore back. After years of continuing on with the day to day comings and going’s in my life, posture naturally fell to the back of my mind. I hunched as I played with my children, I slouched as I folded laundry late at night, and bent down countless times to pick up toys and garbage from the floor. I was so busy taking care of all the things that seemed so important and my back silently came along for the ride. Until one day it didn’t. I woke up one morning and my entire upper back was burning, years or wear and tear began protesting. I was in so much pain, I couldn’t figure out what to do with myself. It was my grandson that suggested that maybe a posture corrector would be the solution. I can’t say magic happened over night, but I followed the instructions exactly, and the more I wore it, the more it became second nature for me. I still wear it for an hour each day when I do my yoga exercise, and I feel the difference the whole day.
I purchased this posture corrector to help me with Tech Neck (aka Slouching). I have thrown away all the other posture correctors that I had. I will only use this one.
The product is very comfortable. I hurt my shoulder and back at work and this product is helping on my way to recovery.
I highly recommend this posture corrector to people of all ages. Young ones take advantage before it’s too late, and the older fellows take advantage of the pain relief this will provide.
This is a very easy and comfortable way to correct poor posture. Because I had a problem with another product, I ordered a larger size than I should have, but I am able to use it just fine. I did not need to order the larger size, but I figured too large was better than too small. I would recommend this product.
As a medium busted woman I have been struggling with back and neck pain, and posture. In recent studies with yoga practices, I have been learning how bralessness allows the upper torso strength to increase, so I purchased this to support this pursuit and so far so good. It is helping with my posture and already has decreased my neck pains and associated headaches while promoting my natural beautiful curves. Very happy with this purchase and will highly recommend for posture support.
Be sure to get the right size. I wear a 12/14 (women's) and found that the S/M fit best. Originally I had gotten the larger one but it simply did not work for me. It would slide up my back and just did not fit right. The smaller one is a lot more comfortable,does not slide up and gently my posture. I would recommend to anyone who wants to gently get their picture right. Jn
This is easy to put on once you figure it out. It is not supposed to be comfortable and it isn't but I will say it did not hurt my underarms. I hgv ave only had a couple of days but plan to build up toleration over time. It does make you aware to pull shoulders back from the first wear.
I don't usually write reviews, but this one is very much warranted. I have tried many supports, with no success. I find most uncomfortable, poorly made or they don't fit at all! I have finally found a great support. Well made, fits great and fits comfortably while providing the support that I need! I can't say enough about the relief I'm finally able to get! So happy I found it! Would buy again in an instant!
I just got this a few hours ago. I have scoliosis with a curve to the right side, I tried a different posture correction and it seems that wit was working but, the straps were really hurting under my arms but, this one is comfortable and it’s working great, the pain shifted from the right to the left and it’s really sore in the middle of my upper back where I have scoliosis. After wearing for about 3 hours, it slowly calming the pain. It could be all in my head or this is really working!!
So far I like it. It takes time to wear it most of the time and I’ve only had it for a few days.
This is a great posture brace. It does pull my shoulders back and straightens my spine. It's easy to put on and yes it hurts. If you have bad posture like me it's forcing your body into the correct position when it has been in the wrong position for years. Of course it's going to hurt. Of course it's going to be stiff. How would it work if it wasn't? Once your body is corrected into the correct position it won't hurt anymore. I had a brace on my wrist years ago that forced my hand to turn downward. Hurt all the time until my hand was able to turn again. Worked really well. I'm sure this will too. Seems like it's doing what it's supposed to do. I find it comfortable. You just cannot pull the stomach straps tight. Keep them as loose as possible because you will need to pull the shoulder straps tight around your waist. If you tighten the stomach ones then it will be too tight once you pull the shoulder ones around. I believe this was a great purchase and will help me fix my bad posture over time.
This is the most comfortable back brace I have tried.
I aught this for my fiancee who had C-spine surgery 5 years ago with some complications afterwards. He developed a kyphosis mostly due to muscular issues. This brace is helping him sooooo much. He loves it. He is so happy that I got it for him. He wears it every day and tells me that it gives him so much relieve from his pain. So I have to say its a great product and I am happy I bought it.
Great have not been to the chiropractor since love it!!!!
Unsure if something like this would actually help with my slumping posture and back pain. Looked at braces from the cheapest to the most expensive. This was reasonably priced and does really work. Immediate results for me. Standing straighter, taller, shoulders back. Even training my body to maintain the posture when not wearing it. Any slight rubbing of the front of the underarm (from the inherent design) is completely negated when worn over a regular t-shirt. Also, the brace cannot be seen when I wear it in public with a button-up shirt. I've recommended it to my brother.