Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's exactly what I needed for the job I needed them for, and a great price with great warranty
I like the ease of use the strength of the clamp and cannot forget the low price of these Erwin quick grit clamps
perfect product
perfect
Arrived quickly, everything works
I used these to glue my harp's soundboard back together as it was splitting. Really great clamps!
Excellent goods, fast delivery, store respect!
Easy smooth one handed operation. Great for small glue ups.
Quality goods. Thank you so much!
Bought these clamps because they had good reviews. They get the job done and don’t disappoint.
They are sturdy and work great, my only complaint is that, it's really difficult to get them out of the packaging lol but true
Purchase some and you will not be dissatisfied!!!
If you’ve never owned any clamps from them, definitely give it a shot.
Versatile size does both big and small projects.
Super easy and great clamp
What can I say? It’s a clamp and it works. Great price compared to the home improvement stores
Top quality
good
Nice but kinda plastic
Both the release and the pressure are on the same handle and can be operated with the same finger or with two fingers on one hand I’m using right now on my jigsaw to hold board down to get straight cuts working well
It's very responsible. Thank you!!
It’s very useful. Easy to use and happy I bought it and would buy more
I’m used to old fashioned clamps that require a manual turn to tighten. I love these. One pull on a lever and clamp can be quickly adjusted to approximate size. Then finish tightening with the squeeze of a grip. Then quick release when job done. Will be purchasing more in future.
These are my go to clamps (when this size is needed)! They are quick and easy to adjust and the clamping strength has been adequate for my needs. They are durable and I have only had one break on me so far. I would definitely buy these again.
One handed clamping is very handy!