Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got theses for a Christmas gift and he really liked them. He’s going to use them for his rock collection.
Great bit of kit for the price, surprisingly comfortable and super fast delivery. I bought these so I can tend to my fountain pen collection - brilliant magnification range allowing me to see the tines very clearly. Yes you have to hold it close to your face but at least it frees a hand!
Nice customizable magnifier set...sturdy plastic and tensioned joints makes me think it'll be usable for a while before needing to use something (tape) to make things stay in place. We'll see, I'll only be using them to work on my watches, so they should last a while.
I repair my own jewelry. I also am into mycology [mushrooming]. For both activities, I really need to look at things closely. I was finding that 6x glasses just weren't close up enough and a jeweler's loupe [single eyepiece] does not give me freedom of movement with 2 hands. I LOVE THESE GLASSES! It comes with many magnifying lenses to work with. And, yes, as one reviewer pointed out, on the higher powered lenses you can only look through one lens on one eye, but that would be no different than using a jeweler's loupe. With this product, your hands are free. Also with magnification that small, I don't think that you really look with 2 eyes anyway. Recommend.
Awesome product very lightweight for those long hours. Great quality. Absolutely love it.
I use this for micro soldering and it's great. Helps a lot with the LEDs on the side.
The magnifying glasses are great for the use of looking for those small imperfections and correct my marquetry. After I used them my worked looked as if done by a professional not a student like me. They are awesome, love them. Recommend.
ease of use and the quality is very very good for the price!
Just takes getting use to it. But I like it. Great magnifier as I expected I recommend the store.
Perfect for tiny intricate work, very sturdy and comfortable to wear. i recommend.
These are great as I can only see out of one eye, it is very useful to be able to use the glasses with the other eyepiece out of the way.
Good quality. Excellent tool. Use it for building small model parts Very easy to change lenses and to use the glasses
Good value for money I've had these before they've been rubbish but there seems to be a good one. Good store, recommend.
I love having all the different magnification lenses
Excellent. Just change out the lenses and you can see. The light makes it so bright. Very happy
Great for helping me work on hard to see stuff. I recommend
Great value!! Easy to use and wear!!
They are light and can be used for many repair jobs requiring magnification.
My husband’s eyesight isn’t what it used to be. This helps him repair my jewelry and Christmas ornaments.
Really nice for hobby’s crafts and jewelry repair.
I use this item to detail small plastic model parts
This is a very useful tool for repairing jewelry. I am very pleased with my purchase and would recommend this item.
Perfect for my detail model painting
I have several decent quality loupes, but I was not ready to jump feet-first into the more high end sets that this part copies. I've had great luck with using mine so far, and for anyone that requires occasional magnification in a hands-free form factor I would recommend this product.
I've been using those for a while now, and they serve the purpose they are supposed to serve. It's not the greatest quality on the market, but the light works fine and the removable single magnifying glass proved to be useful sometimes too. Yeah....I don't have the vision I used to have. Comes with the territory.