Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All-in-all, I’m extremely satisfied so far. I would definitely recommend this to anyone looking for extra cooling.
If you need a fan to cool down your laptop and don’t care about the bulk than this is the one for you. it will cool down your laptop big time. I am happy with my purchase and I recommend this product!
Fast delivery, without damage, the cooler perfectly performs its functions, this store ordered and previously, I recommend the goods and the seller.
Work super good!! Very very happy with it!
My 15" MacBook Pro Retina gets super hot and loud while rendering. I was imagining this cooling fan to sound like a tornado but I was pleasantly surprised on how quite it runs, even on high speed. My MacBook now runs cool to the touch and the internal fans hardly kick on anymore.
The first day of using it and I am very pleased. My 2012 MacBook Pro is charging and being used to write this review sitting atop it. First, the ergonomics are really good. Fully adjustable, it makes a world of difference for me. Now the laptop can rest almost anywhere. But the main purpose of the product is laptop cooling. It does this very well.
this cooling fan surpassed my expectations compared to many others I have purchased in the past.
You know when cell phones first came out and you didn't really think you needed it? And now you have a hard time remembering how you got along without the phone? How did you order tickets or keep in touch with people or check Facebook or order pizza? I feel the same about the laptop cooler. I use my laptop a lot. Not just for games but typing, net surfing, watching movies, and so on. And laptops can get very overheated. Not only do the silent fans keep it cool but it also allows me to tilt the laptop in such a way as to make it easier to type on the keys AND see the screen. Three things in one! I never knew I needed it and now I can't see working on my laptop without it.
It's just as the store says, it even surprised me, it is better material than expected and fulfills its function well sucks the hot air of the computer, the order arrived before the expected very good. On packaging topics as well, the box did not wine battered and very wrapped.
am quite happy with my purchase and highly recommend this cooling fan
This thing is amazing. It does a remarkable job at cooling down my laptop and when I use it my computer fan never turns on as this keeps it cool enough to run forever! I would recommend to anyone in need of something like this. Five stars out of five all the way.
This thing is wonderful for working from home. Dear god do I hate laptops since I am used to a gaming PC but this makes using a vanilla laptop tolerable.
By the way, I had this product for about a year before I realized it had pass through USB ports in the back. I have no clue how I missed the USB ports, but they sure come in handy with the limited USB ports on Macs nowadays. I’d gladly buy another one of this cooling fan if mine gave out.
It cools my laptop very well. It was going up to 90 degrees, but now it does not exceed 70 degrees. I recommend the product.
Overall I'd say this is an excellent cooler. It feels pretty well built (as far as laptop coolers go, at least) .
This is a decent product. If you own a laptop that ranges anywhere from cheap/old all the way to fairly average by 2020 standards (~2 gHz, 8gb RAM), then this is probably the laptop cooler for you.
This laptop cooler is amazing! I had one prior to purchasing this product, which never cooled like this one does. This cooler works amazing and is also like my own little air conditioner, cooling both the lap top and me as I work and if I get too chilly I can adjust the setting. I definitely recommend this product!
Working Well. It is better than using fans at the bottom.
This cooling fan has been an awesome investment, there’s been some summers were my MacBook would get uncomfortably hot. There were times that I wouldn’t be surprised if my laptop was about to clunky out. I no longer have heat concerns since investing in this product.
All in all, this is a good and cheap investment if you have a laptop that tends to run hot.
My laptop was overheating while playing Sims 3, which I know is sort of an old game, but it's very therapeutic in this pandemic. I've been playing it A LOT. This laptop cooling fan does a fantastic job. Much better than I expected.
I have tested the product over several days. I have been using an Alienware A15R3 and overclocked it maximum. I have a GTX 1080 video card and have connected a GTX Titan X externally. Otherwise I have all the best options in the laptop. The product managed to keep the laptop cool very a longer period of time. I had it on for a full day and it was still cool. The Cpu had the cores at about 35 to 37 degree C. The internal CPU fan was also running. I had the product with all the fans on and max. The product was quiet. Much quieter than when the laptop used internal fans
Overall this is good at doing what it's designed to do - move air and cool the laptop.
My Lenovo IdeaPad has been over heating lately, so I purchased this cooling pad stand. It works great even on the lowest setting you can feel the air flow. On the highest setting it is like wind blowing. The stand has a few level settings for comfortable typing. The small digital display let's you know it's working and how fast the fasts are running which is a nice feature plus the thing does look pretty cool. I am very happy with it and would recommend it for sure. Great buy. Oh, and btw when I lift the laptop up and feel the bottom it is not hot at all it is actually cool to the touch, so mission accomplished. I just wanted to update this review. I have owned this unit for a year now and it is still working like the day I bought it. Highly recommended
It's a nice fit for my 14" MSI GS43VR gaming laptop. When not playing, I use the built-in GTX 1060 for coin mining (over-clocked memory, under-clocked core). It generates a lot of heat and without this unit my laptop does freeze once in a while. With it I can run for days at room temp of 75F and have not had frozen once at fan speed of U3 (max U6).