Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So far after one use, it seems to be exactly what we needed.
I love this nail gun!! I was having a hard time finding anything that would fit nails longer than one inch that did not require an air compressor. This one is great, and much more affordable. I would highly reccomend
i love this gun, very pleased with the purchase,
This tool worked very well for the lightweight molding i was using 3/4” and 1” brads, looking forward to using it for other projects
It’s a little heavy but works great. Used it while building a rolling counter top height table for our kitchen. I would buy this again.
Fist time using a nail gun on a project on my apparent for baseboard
Perfect. Installed door trim, with no problems.
Very easy to use. Durable.
Only used it once. Little heavier than I was expecting but it's good arm exercise.
I bought this for my husband since we just moved to our new home. So far he says it’s working great. I’ll keep you guys posted as he keeps using it for projects around the house. He likes how it is very lightweight. I love buying stuff for him that makes him happy.
Awesome nailer!! Super portable and lightweight, easy for me, even as a girl, to use! Works and comes with both staples and nails which is awesome! Great deal! Highly recommend!!
I was doing some new molding and did not want to deal with a compressor for a nematic nailer. This one did the trick.
Not too big and bulky - exactly what i needed. Gets the work done easily and with great force.
Very easy to use and very strong. Happy :)
Had some home trim work at home it worked great. I recommend it.
Bought this for hubby for diy’s at home and he loves it. I also use the stapler for upholstery. Great buy! I recommend it.
I am just learning the use of power tools and I found using this nailer to be much easier than the ones that require a compressor.
Works great! Needed it to put together frames for beekeeping and worked better than expected! Easy to use and drove 3/4 inch staples through wood of frames to keep them together without any trouble. Even held up nicely when putting the foundation into the frames. (If you’re a beekeeper, you know what that means) Would recommend to anyone!,
This is a great product, a good alternative for someone who cants use their pneumatic stapler due to the excessive shooting power or missing a compressor. Great value for the money.
Electric nail gun choices are very limited. I was looking for a nailgun for small projects around the house so didn't necessarily need a pneumatic version. I purchased this specifically for a shiplap project and the gun did NOT dissapoint. I was impressed that I could actually adjust the pressure with a little knob so that I wouldn't overdrive the nails. I haven't tried the stapler yet but I'm confident that feature will work just as well.
I bought this to replace some baseboards and quarter round in my house and was very pleasantly surprised with it. I was tired of renting air compressors and air tools from big box stores for these kind of jobs, and don't do them often enough to justify buying them, so I really hoped this would work well - and it did.
I was using 1 1/4" brads 18 ga brads, the longest it will take and didn't have any issues after the first 2-3 brads. The first brad didn't go in well, so I increased the power and added a second hand to the gun to prevent recoil. The second brad went almost all the way through the baseboard. After dialing the power back down some and keeping two hands on the gun when firing, I found the sweet spot and the rest of the install was a breeze. Recommend.
Used it to nail my 1.5 boards around the closetbto give a nice finish. I had to use an extension cord and didn't really see a difference in the power. I must say som of thr nail brads didn't go all the way and had to use a hammer to knock those in. Nonetheless, it is easy to use and worth the penny.
I'm a female DIY'er with arthritis so I needed somthing easy to handle and this was it. We just had a patio cover replaced do to a storm. Insurance wouldn't pay for fancy but our contractor went above and beyond. We just needed to add trim and mouldings. This worked GREAT! So easy that we are finding other projects to do. Highly recommend this nail gun.
I wanted a light weight yet heavy duty staple gun. I love doing projects therefore having the option to use it as a nail gun was a bonus.