Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We've been using more and more "whole" spices that we grind just before adding them to our dishes, so I got this to serve as our spice grinder. It works very well and quickly, and it's easy to control how fine a grind we create, which I also appreciate. I've used it once or twice to grind coffee beans as well and it works for that, too. It does make a little noise, though, so I try not to use it to grind fresh coffee if my husband is still asleep. It cleans easily just by wiping it out with a damp paper towel, so that's not a problem at all. On the whole, I found this little grinder to be perfect as our spice grinder (and occassional coffee grinder).
This is probably the best product I have bought for my kitchen in a long time! I was skeptic at first how it was being electric and how it well it would ground the salt and pepper but it is amazing! I use Himalayan pink salt which is large pieces and as you can tell in the video it crushes it perfect. It is extremely convent because you don’t have to grind it yourself, all you do is turn it over and it does all the work. Each grinder takes 6 AAA batteries as well as being able to adjust the coarse of each one. These are definitely the best salt & pepper shakers. 10/10 recommend!
We love this pair of grinders. Our earlier one had a lot of issues which this newer design solves - - Gravity operation. So just tilt and it works (earlier model had a button to press) - Led light is helpful, especially in case of salt, as you can see how much is going in - Refilling is easy (in our earlier model, we had to remove the entire outer cover)
These are a great addition, easy enough to use that all my kids can use them and think they are fun (we put salt and pepper in them). They hold a good amount of spice.
Great invention to have salt & pepper shake as a battery operated! My kids love them my husband love them ! The blue light is very attractive and giving the modern look to it!
Overall, I was impressed and hope to enjoy this grinder for years to come.
Excellent. Fantastic product. Very easy to use. Rock solid. I’m not going back to my manual grinder any more. Highly recommended.
I have arthritis in my hands and when it flairs up, turning a grinder it too painful. My husband loves the light that shines on the food where you are grinding. So easy. A good gift for someone with hand issues. Recommend!
Very good product. It's so easy to put peppers in. Fast shippingand good packing. I recommend this store.
Quality gravity grinders, as we have owned many brands over the years. They are attractive and have performed well with great battery life. Highly recommend.
Goods O.K.. Fast delivery. Like again. Thank you Eee!!!!!
First grinder that we have had that grinds whole peppercorns to a consistently fine grind as well as any level you want. Love it.
The electronic salt and pepper shaker definitely exceeded my expectations! The set very durable with a brushed chrome finish on top, the bottle is glass - simply screw off to refill with salt and pepper. I also love how it comes with a stand - looks super sleek on my kitchen countertop! Looks aside, its actually super functional as well. All you have to do its tilt downwards and it'll automatically start grinding for you. There's also a blue LED light up top that turns on when its grinding. Overall, I've had this for about a week and it's been working out great! I love how easy and quick it is to season food as i'm cooking - and pretty much use it on the daily!
This makes for good conversation at the dinner table. They do work, but they’re more fun than anything else for us. I can see this being helpful to people with dexterity issues as you don’t have to turn them like a normal grinder. You don’t have to do anything really except hold it upside down. Guests always get a kick out of them. I use it for cooking too, when the recipe calls for fresh ground pepper.
I used to use the hand operating pepper grinder. It was ok but I when my hands were wet from cutting food, it was hard to grind those pepper grinders. This automatic grinder is so awesome and convenient. All you have to do is turn it and it self grinds by itself. This saves me the hassle of having to twist the grinder with my hands. This honestly would make such a cute christmas gift for those who love spending time in the kitchen. Love this!
These things are heavy duty and exactly like the photo. Except for the fact that they light up when you turn them over. They will grind and light up so you can see how much you were putting on your food. This does not come with salt or pepper or batteries. So make sure you have six AAA batteries and purchase your salt and pepper
I bought 2..1 as a gift. I am so happy with mine! I prefer fresh grind but while cooking don’t alway take the time. This makes it soo much easier Recommend!
These are pretty neat! They are gravity fed, so when you turn them upside down, it activates the grinders. My only issue is they they each take SIX AAA batteries and that makes them kinda heavy and expensive to use. But they work very well so far. Recommend.
I LOVEEEE I T ！ Looks very professional, does the job incredibly good and fast, its amazing!!
I love these salt and pepper shakers. They are amazing, I used them for the first time last night and when I say didn't disappoint. They are great additions to new and already owned homeowners. I promise you will not be disappointed.
OMG we LOVE these !!! Friends of ours have a taller set with a button and are rechargable ... those are much harder to work/activate, and they leave a mess of fine powders under where ever you set them... and NO LED light. THESE are buttonless - they work by just tilting them upside down !!! A Gravity switch is an awesome idea !!! THESE have a fabulous blue LED light to see where and how much you are grinding your salt & pepper. THESE stand upright, so they NEVER leave a mess anywhere !!!
This is such a must-have in every kitchen. When I initially found it I was a little I worried that it wouldn't be as dependable as my good old-fashioned salt and pepper grinder. Oh boy was I wrong, not only was it just as efficient, time-saving and when people come over they are captivated by its presence. The only drawback I could offer, but not be a deal-breaker by any stretch of the imagination would be the amount of noise expelled when grinding. My family has thoroughly acclimated to it, but I can see for first-time users it would be a bit alarming. If you're looking for a perfect gift or seeking something to spark up your kitchen you can't miss with this option.