We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality umbrella and compact to keep in my vehicle. Just ordered another one.
Very good umbrella It's a little bit stiff when opening, so I need to adjust it, but I hope it will pass when using more often!
This is a good quality sturdy umbrella, that holds up in the wind. I thought it would be bigger. I would say it would be considered a medium size umbrella, not large. For it's size, I would recommend.
I am an older female with not the strongest fingers/wrists. I wanted a compact fold up umbrella that when open was a decent size, plus a wood handle that won’t go sticky in Florida heat. This checks all the boxes, but the reason I mention my wrists etc is because the spring mechanism opens and folds it rather violently, needing firm pressing, then pushing the folded end back down to the handle takes some doing for me. Summary: a well made efficient umbrella for folk with good muscles! My two live in my car for “just in case” times, and will be fine.....
Haven’t had rain and wind yet to see how Sturdy it is. But is a nice size for briefcase, and opens large enough to keep dry during a downpour. The ribbing seems sturdy. The auto open/close is a nice feature. Getting in or out of car to deploy or collapse minimalizing rain exposure.
This is a great umbrella. I've had to use it a few times already, in both calm and windy conditions, and the umbrella worked great. It is very well-made, works exactly as advertised, and has a nice elegant look to it with the wood handle. Very happy with my purchase.
The umbrella itself feels nice when you hold it an the open close button is extremely convinient. I did unfortunately have to use the warranty on the product but the seller was very prompt and responsive and got me a new product very quickly. Overall love the umbrella.
This is the second umbrella one I purchase in a month, on last Friday I went to the store an I left it on the counter. I was walking to my car an I remember I didn't have it went back to the store they said the lady behind me pick it up. So when I got home I went to my laptop a brought another one because I like it big it holds up when the wind blows it done fold up on me, an keep me dry. I am happy with my purchase.
Bought 2 of these for my car. They fit perfectly in thr backseat pockets. I am 6 feet tall and this works perfect for my height. I dont believe it will hold well in very high winds but in a normal rainy day, this is perfect. I love the automatic open and close feature.
this is a very extremely sturdy umberella. i use it all the time and i love it. i wish it came in different colors. For the price paid it is totally worth it. it opens automatically and is very well built.
It’s a great umbrella, strong, durable. It’s my second one. Unfortunately I left my 1st on a grocery cart and lost it. I quickly replaced it, I liked it so much. I am a big guy and it covers me fine.
Very good quality. Auto open close. I like it.
Going to rainy windy Amsterdam. Needed compact, and to snuggle along with hubby! This is perfect, and well
This umbrella while small is extremely good at keeping out the rain and the wind. I also love it because it is one button to open and one button to close!! It is so easy to use!!
I ordered two of these for a trip my husband and I will be taking. We needed compact umbrellas that would fit in a back pack. I looked in a few stores and all I could find were cheap, expensive umbrellas. I found these on Amazon and ordered. They came quickly and when I opened the box, I was amazed at how nice they are. They look nice,they are heavy duty and they are almost the size of a golf umbrella. The price was the best I've seen also. I WOULD DEFINITIVELY ORDER THESE AGAIN!
This is the best compact automatic umbrella I have owned. In fact, I lost mine and quickly got on line to order a replacement, and will probably order another as backup. This umbrella is solidly built and feels it. It opens and closes easily, and is just the right size: big enough to cover more than your head and part of your shoulders! It is also a nice-looking item. It does well against winds. But, what is most impressive is how easily one can fold it back up and apply the Velcro strap. In most automatic umbrellas this becomes a frustrating chore. Also, you simply cannot beat the price for the quality you are getting. This item is very highly recommended.
Great Umbrella!!! There's a flashlight. The main chip-folds inward, you can fold, without wet everything around) easy to drain from the water. Compact, comes with a cool cover in the kit.
Solid. I bought this umbrella for a trip with my girlfriend. Never owned an umbrella! Always was able to barrow one. This umbrella worked great in not just rain but heavy wind. Umbrella got pulled out about a half dozen times and when I was able to use it to block wind did well. Thought it would break but no.
A really nice automatic extension and retraction umbrella. Comes with nice carry bag. I can't testify to the durability, but it feels well made.
This umbrella is perfect for our occasional rainy days in San Diego but if we lived in a rainy area we would shop for a sturdier construction. This umbrella is great for the price and I do recommend... it does NOT look cheap and we are pleased with the design and functionality and size and weight and you could be too.