Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am 47 years old and way out of shape. Not overweight, but just not nearly as active as I could be. I have spent the last 2 months packing up and moving to a new house. However we had to move into an apartment for 3 weeks and wait for closing on our new house. So I have actually moved twice in the last 2 months. I am now struggling with both knees and both elbows, being overworked and sore. Especially my right knee, which i feared had a torn meniscus. Turns out it was not torn, but sprained. My knee felt weak and vulnerable. I ordered this brace and I literally felt immediate stability in my knee the minute I put it on. It has given me great relief and confidence. I was over compensating for my right knee issue, which caused my left knee to start to bother me. So.... I ordered another brace for my left knee. I would swear by this product. Very pleased with this purchase.
This is now my favorite knee sleeve. The fit is comfortable, and the length is perfect. Most knee sleeves are too short, and they tend to bunch up on me if worn for most of the day. This one is long enough that it doesn't have that problem. The straps are long enough to provide compression at the right spots without being too tight. The sleeve did fit a little tightly, so I have ordered another one size up. Keep this in mind if you plan on wearing it for a long time.
Great brace for light support. Its longer length keeps it in place. I have great range of motion but feel supported for my mcl injury. My only con is the elastic strap needs more Velcro on the leg brace to keep it where I want it. It stays up but shifts slightly, mostly behind my knee. I think a larger pad to attach the strap would be helpful.
Arthritis is chronic in my family, I've had it since my teen years. Glad I discovered Athledic, I am very happy with the results, truly love this product. My left knee with meniscus tear (to be repaired in a few months) has gone from ''hardly able to walk'' to ''I can dance a little now. I shower as soon as I am out of bed and slip my support on right away. My life has improved tremendously, I wear the support all day/10 to 12 hours Suggestions: - to avoid velcro damage, fold velcro on to itself until ready to stick it in place I recommend Arthridic to everyone I know. I recommend.
You could almost hear my knee say "ahhhhhhhhh" after I put this compression brace and strap on! The strap is especially helpful as it supports both the knee cap and both sides of my knee. The compression does not put too much pressure on my knee, so it is very comfortable while giving just the right amount of support. THANKS AGAIN!
I feel like a brand new person after just 3 workouts with this sleeve. My left knee was very swollen, I did not have any pain just a lot of swelling. I work out about 5-6 days a week and really enjoy high impact activities so my legs and quads are very athletic and have a lot of muscle which can be challenging if you have knee issues. This sleeve changed my life and I am now able to return back to the activities I love with no more swelling! I highly recommend this product!!
I had fell down some stairs in 2004 and really messed up my knee and on top of being morbidly obese I really had a hard time getting around for years ! Well in October of 2017 I knew I had to make a change and started doing CrossFit and of course eating better! Well in this year I have tried a few different sleeves but couldn't find one that would stay in place and gave me the support I felt I needed ! Till yours ! I CrossFit 4-5 days a week and have used it every time with no issue ! As a matter of fact the knee pain I would normally have has even lessoned ! So far I'm very pleased with your sleeve ! Thank you so very much ! My new lifestyle is very important to me and this sleeve is helping me stay very active ! God Bless you!
First of all I love the huge improvement in the support of my knee and my back leg I actually in your my leg tendon which is on the back of leg on my knee so that's where I needed the support and as soon as I put it on I could totally walk way better it has helped me tremendously and I am actually very impressed of the quality of item you have done! I am a serious athlete and injuries are part of the game and I'm always looking for items that can support my rehabilitation or old injuries and your product has told you done that I'm very impressed very happy with the purchase.
I got these supports for my husband who has arthritis in his knees with bone on bone. He was struggling just to walk with so much pain he was almost in tears. He put these on yesterday and we couldn't believe the difference they made instantly. He is wearing them again today and I can hardly wait to see how they do. If you are in pain and can't get relief, try these sleeves. Thank you for giving my husband a life again!
I’m actually using this sleeve every day. Last year I tore my ACL and MCL. I ordered a different type of knee sleeve after my ACL reconstruction last year. It was good for about a month until I stopped using it. It didn’t provide the compression in the right places (I didn’t realize until I used your knee sleeve). I had a SECOND surgery last Wednesday, to remove scar tissue and APPARENTLY, I tore my meniscus during recovery/rehab in the past year. WONDERFUL NEWS. Anyhow I needed a sleeve ASAP and started using your sleeve as SOON as I received it. The straps are super useful but I think after this week, I won’t need them anymore. I see why the extra support may be needed though but I’m trying to strengthen my quads and the straps are “babying them” they are great for surgery recovery though. I have quad atrophy so it assists in helping me walk as well, it’s also not TIGHT in the calf area but provides the right compression on the knee area but allows my joints to bend comfortably? (Hopefully I’m making sense) speaking from an injured mind, and someone who works with an orthopedist and physical therapist because my knee is EFFED up, this is a good sleeve so far. It’s only been a week but I’ve worn it every time out the house. I have physical therapy in two weeks so we’ll see how it goes during actual strengthening.
I like your product very much -- enough to have ordered another set for my son. I had injured both knees moving a freezer -- maybe something a 73-year-old should think twice about -- and was using a walker. I wore your braces on both knees for about a week during which I was weened off the walker. Today was the first day without the braces. I load and unload 25 lb boxes of food four days a week. I intend to wear the braces only when I am at that task as a preventative precaution from now on. My knees thank you! I realize many companies are nowadays asking for such favor, but It would mean a lot to small family businesses like ours.
There are MANY knee braces to choose from on Amazon. Out of the many I picked the Knee Brace. I''m extremely happy with my purchase. They're very comfortable, just the right length, and provide EXCELLENT support for my aging knees. I highly recommend considering this product when you're trying to decide which knee brace to buy.
I wore the sleeve to my varsity football game on Friday night. It gave me great support while still allowing me the freedom to move unrestricted. I felt that it gave me the support needed. I have tendenitis and a liphoma or tear. I don't feel that pain while wearing the sleeve. The velcro straps were wonderful too. They allowed me to adjust it to the right tightness i was wanting. I will be wearing it in practices and games and can give you more feedback after the season. Thanks
I highly recommend this sleeve if you’re experiencing pain and want to remain active. I was really surprised at the comfort, not only of the sleeve but the lack of pain I experienced. I’m placing an order for another, for my other knee!
I am absolutely amazed at the difference the sleeves have made in my comfort and mobility. I have severe arthritis, multiple tears in both meniscus, synovitis, and frequent bleeding in the knee joints and surrounding tissues. Constant pain and swelling in both knees has kept me in a wheelchair for the last 6 years since I am not a candidate for surgery. Recently a brace fabricator tried to make custom braces but each product has been unsatisfactory. I was not hopeful that there would be any product that would help me. But I was wrong! When I first put the Athledic sleeves on, the compression was comforting and provided a sense of security. The ability to adjust the placement and tension of both straps provided superior support and customization. It took a few hours but the pain level was decreased in each knee by at least half of what it had been. After a couple of days of wearing the sleeves I couldn't believe how much the swelling had decreased. I have been able to stand and actually walk short distances. The sleeves prevented the hyperextension in one knee that has been a persistent problem. I now have hope and a reason to believe that the compression, support, and adjustibility of the sleeves will produce even greater results in my comfort and mobility. Every similar product in the past has slipped out of place, lost elasticiy, and failed to produce results. Just the opposite with the Athledic sleeves so far. I have no words to describe the difference the sleeves have made in my comfort and quality of life each day, and expect even greater results with time.
I've been searching a long time for knee compression sleeve that does not slide down. As an avid cyclist, I've finally found the perfect product, not only for my arthritic pain, but the fact that I don't have to stop every 5 minutes and pull the sleeve up. You can tell that the company totally understands the needs of the customer, as they say, they are all worn out athletes. The company is amazing, they worked with me to get the sizing just perfect. Also, the straps are really what complete this product. You can really customize how the strap wraps around the kneecap and apply the perfect amount of pressure where you want it. Thank you Athledtic, you have earned a customer for life.
This was purchased for my wife who is having knee issues due to Working in High Heels. This product arrived quickly, quality stitching and fabric, light weigh yet provides great support and stability. Company is responsive and due to a change of size needed to work better for my wife the company responded quickly and in a caring manner through e-mails and a phone contact. As a person with medical training and experience I highly recommend this support.
Thankyou, I have one for each knee, and they saved me. Ive been pounding the ground, and jumping out of planes for many years as a U.S. Marine, running, patrolling, and carrying a ton of gear. My knees are shot, and ache all the time. Lately my knee pain has spiked, almost crippling me but your knee wraps have friggin saved me. I have worn them 4 days in a row..each time they go on it is almost an instant relief from excruciating pain. The way the bands are able to wrap around the upper, and lower of the knee is a wonder. It allows me to apply pressure were I need it, which is different for both knees...that's why they work so well.
I have brought several knee sleeves but this one by far is the the best. Having wider thighs I am pleasantly surprised how well the sleeve stays in position and does not slide down. I have tri-compartmental osteoarthritis and I can now come up and down the steps much easier and without as much pain. Kudos!!!! Also can cut grass without worrying about readjusting. Will definitely buy again. Only wished they had a few more colors.
I have to be brutally honest because I've tried braces for my back, wrist, elbow and knees in the past. I really didn't have high expectations for this brace due to the cost, the light weight material and how comfortable it was from the first time I put it on. I have never worn a knee brace that stabilizes, relieves the pain and also gives me a confidence that I can wear it while walking, bending and stooping and not cause further damage like this one. How much has it helped? How impressed am I? I'm ordering another one for my other knee tomorrow. Thank you for making this available, and at a price that almost everyone can afford.
I received my Knee Compression Sleeve four days ago and except for short periods of time, I have been wearing it continuously. I actually purchased two of them and have been so happy with the one I am wearing I gave the second one to my daughter. Needless to say I will be reordering another one because she is experiencing as much relief with her knee as I am with mine and I have the feeling that she won’t be returning it any time soon! I have a 19-1/2” thigh and ordered a ‘large’ which fits almost too perfectly. I say that only in the event I experience any swelling it might become uncomfortable. I definitely give your product five stars.
The compression sleeve that I purchased really helped reduce the pain with in a day or two. I've never had an issue with my knees before even though I was a cross country runner in high school and a few years in college. I was just standing around and I did a side step to the right and squatted down a little and my knee cranked twice really loud and it started to hurt. I did go to my chiropractor to see what was happening. He said it was swollen but the structure of the knee was sturdy. My niece asked me a day or two later how my knee was feeling I told her it still was bothering me. She said she had one of your sleeves and that it made here knee feel better then any of the braces she had tried. So she was the one that set me a link to your knee sleeve and I am glad she did. Thank you for making such a great knee brace/sleeve.
My knee hyperextended due to a slip/fall on wet floors aggravating an earlier injury. I was in pain for weeks. I damaged the MCL tendon but it is not severed so I am avoiding surgery but recovery is slow. I used several types of knee wraps, goofy plastic apparatus, copper infused compression sleeves etc. They were either binding, uncomfortable or cut off the circulation. Once I found this brace I stopped looking for other braces. I have been using the strap every day. I wash it regularly and it stays elastic. The velcro straps are not separating. The compression is adjustable so I can loosen it up while resting or sitting.. My knee is still tender but with this brace on I have confidence it won't twist or go out again. I'm keeping it so don't ask me to return it.
Have purchased and worn knee supports on and off for many years and I can honestly say that this is the first time I have truly found a product that gives me relief. Have a meniscus tear/left knee and arthritis in right. This is the best support and pain relief I am happy to wear. Have recommended it. My sister is currently ordering
Old sports injury to my knee. I work maintenance at my job and am on my feet 8 hours a day 7 days a week. The compression sleeve is great! But the adjustable strap is an added plus. After four and a half hours I had to adjust the sleeve due to circulation and to my surprise I took it off and the usual nagging ache that would be there with the use of the other knee sleeves was gone! Seriously! I still had three and a half hours left till punch out and I must say, I did it without aspirin or the usual nagging knee pain. Thanks guys! I really appreciate this tool!