Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Works every bit as good as microfiber towels should be expected to. Almost TOO good!
Being the 1st high end microfiber towles I've used when correcting paint I can't believe how much time I wasted using auto part store and Costco microfiber towels. The time saved using the Cemguys towles for buffing of compound and polish I wouldn't have believe if I didn't see it my self. They grab particles like Velcro! Way less effort to remove oily compounds and polish.l, and the numbers of panels you can do with 2 towels will blow you away if you haven't used high end towels before. I'll use my huge amount of other towels for windows, rims and interior but I'll never use anything on paint that is not these towels
These are high quality microfiber. Great to have 2 different naps in one towel. This one is more for final buffing. Not so much for applying or removing although you can use them for such. The El Gordo Professional is a great all around towel for applying and removing. Be sure to properly care for these towels. A lot can get stuck in them and scratch your paint. Only wash with other microfiber towels.
Great towels for anything auto!!!! Windows, interior, drying after washing or anything else you can think of to use a towel for. I dont know if I got lucky or not but when I used it there was no lint left on my windshield after using window cleaner and the cloth to clean the windows. So I would say little to no lint left behind but I am sure results will vary but none the less it is a great cleaning cloth and you can tell just by the feel of the material. Will absolutely buy more!
I love these towels. I take care of them like they're gold! Always wash in "All Clear" laundry detergent and dry on low with no dryer sheets and they feel just like new after probably 5 washes. I keep them in a sealed container and if I drop one it goes in the garbage because stuff sticks to these towels like crazy which isn't a bad thing just the nature of the fabric. I've got towels for just about every aspect of detailing a vehicle....paint, windows, interior cleaning, and wheels, these only see paint use.
I thought people were loosing their minds when i was reading the level of detail and microfiber towel expertise in these product reviews. But now I think I get it (or mostly). Most of the reviewers use this on their cars, I was just looking for something for everyday household use. We don't use paper towels so I wanted something good quality that we can use and reuse for a while. I have two messy children under 2 years old and these clean up EVERYTHING. Just a little bit of water and I can wipe down every kitchen surface, sticky hand and food covered face. I know this is probably a weird end use for such a high quality item that is primarily used on peoples beautiful expensive cars, but just thought someone on here might find it helpful to know that this product is also everyday use approved :)
I have used these a lot during the summer and they have held up well. I still have a few that I have not even used yet as they hold up to normal use very nicely. I highly recommend these cloths.
These towels were a relative bargain and had enough material to make good on promise of sopping up water after car wash/rinse completed. They were also easy to wash afterwards. And I like being able to store them in the bag afterwards (once washed and air-dried).
These towels are a good value for one that is slightly obsessed with car care. They are about 75% thickness of Adams single soft mft and about 50% of the thickness of the double soft. The pile is relatively thick and is good for knocking polishes and waxes off.
I use these for my mobile detail business, and these towels are great! They hold alot of water and most importantly they're very easy to clean and dry! There are more plush ones in the market, but for my business I need to be able to wash these and dry them as quick as I can. The more plush ones take FOREVER to dry and doesn't keep up with my needs! I have about 5 of these in my arsenal at the moment.
another great product from chemical guys! if your serious about keeping your car looking new longer, don't waste your time with other inferior products. all i purchase now is chemical guys products. this towel is super absorbent and i can almost dry my entire car with just this towel alone. i use this and another towel that i purchased several years ago of a different brand. wash in DELICATES in washing machine, and HANG DRY. DO NOT put these in the dryer. apparently, the dryer destroys the microfiber.
I've been detailing vehicles for around 20 years and I can tell you I love these towels I just got to use them yesterday and yes they have to be the best towel/ rag I've ever used I used it on buffing off f11 topcoat and normally I'd have to change my rag 4 to 5 times on my full size pickup yesterday I used the same rag to do almost the whole thing I changed the rag at the end to buff a few spots but if your looking for a great rag I'd recommend getting these
Overall, these are great, plush, perfectly sized set of microfiber towels. I'm hoping I can get just as many years as I did with my Meguiar's towels.
I originally bought these towels for drying only. Well I went on a full detailing day and some more expensive towels I got to use for waxes and other sprays threw red lint everywhere. These were the only things I had to rely on and withiut washing didn't throw lint around. All you have to do when getting them is do a quick thwip with the towel to get a few "flyers" out and your set to go. I had to wash the other ones and they are hit and miss. If they made these in different colors it would be even better. (Help with remembering which towels to use with what) Cross contamination is a thing. I relied on these to dry, wipe, clean, wax, prep, decon, restore trim, ceramic spray, and anything else. If I didnt already have 12 I would buy more. But I ruined a few with some products that stained so I'm sure I can get another set. No lthing holding me back!
Normally - I don't over excited & give out 5 stars ... but these towels ROCK - they are super soft & do a beautiful job in sucking up water - also - post hand buffering with these towels is a joy - tried a ceramic spray on wax product - which turned out to be a dud - but - these towels did a beautiful job in applying the product - cleaning up the leftovers & then buffing out the remainder of the wax base - all really nicely - saved huge amounts of time ... might splurge & get another set & then toss the other towels I've accumulated & use these exclusively ... really GREAT towels ...
These microfiber towels are awesome. They work the best for drying, buffing or wiping down the exterior of you vehicle after washing. They are super soft and will not scratch your finish. They work well on windows too. This pack contains 12 towels that are professional grade. They are high visible yellow to show any dirt picked up with a black sewn edge to prevent scratches. They also work well on the interior to wipe down dash, glass and just about any other surface you need to. I have a set of these for the interior and another set for the exterior. You can't go wrong with these. With proper care, they should last a long time.
I've used my towels a ton of times for waxing my cars, and they work as well as when I first got them. Because they're true microfiber, they catch little bits of grass, leaves, etc. really easily, so keep them away from the ground.
Holy moly. No more streaks. Even after a few days and driving at night.
I love these towels! I have purchased all different kinds of microfiber towels, torn up used worn out T-shirts, etc. Hell, when I was very young, any regular towels I could find, plus any worn out socks, etc. These are the best I have ever used. Albeit, I am using them brand Spanking new but, I just love them. I will not be using them to wash my car, just polish and wax. I will be buying more. Being from Sounthern Ca growing up, I washed my car approximately 3/wk ( I guess I couldn't do that now with the drought going on.) Now, in New England, it is hard to even drive in the rain. Needless to say, I still wash and WAX my car a lot. These towels have become my new best friends!
First thing, wash it. Don't use it, wash it. I air dry mine. No dryer. No dryer cloths. No softener solution. As per the instructions. Zero issues. No lint. No absorbtion issues. I also wash my car with soft water. Definitely no water spots. Plush and absorbant. Just wring it out as you go, like any cloth. Glass is absolutely spotless. No streaks. Anywhere. Chrome is to die for. You can eat off the surface afterwards. If your having issues, your doing it wrong.
This is by far one of my most favorite drying towels. I’ve tried the elegant edgeless microfiber towel, the waffle weave and although I haven’t tried their woolly mammoth towel, I know this is one of their best. This towel doesn’t make miracles happen and no other towel will; on windows you will have to back with a separate microfiber towel to clean off any water marks/streaks left behind but as for the paint, it leaves it streak free if you know how to wash your vehicle well. If you’re seeing dirt spots on the towel, you’re hitting a part on the car you shouldn’t be touching or you haven’t thouroughly washed the car. I love the silk lined edge as it gets very soft once wet. I would recommend this product to anyone out there who wants to dry their car in less than 10 mins or SUV in 15. Just remember to lie the towel down flat on the surface and pull towards yourself to let the towel’s weight pull the water off the paint. I’ve used this towel numerous times and have washed it after every other use and it is still in perfect shape.
I picked this up on a lightning deal and when I took it out of the package I was disappointed. thought it was a big microfiber towel(which sucks for drying a vehicle). I just washed my 2016 2500 dodge mega cab and thought id give the towel a try, it works great. Honestly Im very happy with it, if you are reading this review than you care enough about your vehicle to do research so JUST BUY IT!
I love these towels! I’m constantly washing my truck not because I’m vane, because I love a shiny clean truck!! If your going to spend all that money on a vehicle why not give the paint the love it deserves. These towels will not scratch your paint the way a cotton towel would. I highly recommend microfiber towels. You might pay a few extra bucks for these but it’s worth the cost knowing you’re getting a quality product. They are good for cleaning, polishing, buffing and interior. You can actually purchase several different colors just to keep from cross contaminating your towels. Please people wash your own vehicles. It is a large initial investment but take my word for it. The auto washes are slowly destroying your paint job. Do yourself a huge favor and wash your own. It’s great exercise as well!!
So far these are the best microfiber towels I have used on my cars. I had about 12 great towels that lasted me few years, they are not soft anymore and I didn't want to keep using them on my cars paint. I bought 3 different brands and I was disappointed of all of them, not very absorbent, not very soft, they would leave marks, they would leave some sort of lint behinds you name it. These towels however are amazing, they absorb a lot, they clean my paint really well and leave zero residue or marks. Best so far by a long shot.
I have used Meguiar's for years so they have been a trusted ally. However, I must say these towels take it to another level. I was drying my car and even after washing it these towels came back with extra dirt that no other cloth I have used would have picked up. If they hold up well, then I cannot imagine what else one would want in a cleaning towel. Just a very good product that measures up to the hype. A very good purchase.