Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this no buldge or back fat love this shaper
Love that this one cinches my waist tight enough. I wear when I lift also it helps my back
I’m 5’2 and currently 143 lbs (just weighed myself yesterday and I’m so not happy with that number) I digress...whenever I’m cleaning around the house...going for a walk with my husband, or just out running errands I like to put on my SHAPERX. Depending on what I’m doing I wear it tighter or looser. Now ladies...like I said I now weigh more than I did when I purchased this item but when I wear it tight...i can only wear it for a short period of time because my ribs literally start hurting. But besides that...I ALWAYS wear a light weight tank underneath. And I’m absolutely starting to see results. THIS IS NOT SOMETHING LIKE SPANX THAT YOU CAN THROW A SEXY DRESS OVER TOP OF IT AND WALK OUT THE DOOR!!!! It’s meant to shape your waist over time so that you get that Kardashian skinny waist.
This is my 2nd purchase! The 1st one lasted about 3 yrs. I primarily use it to strength train. It provides enough support to hold your tummy in. The top Velcro can add extra firmness when needed! I haven’t done abs in this but would think it’ll restrict you.
I Love this Shaperx. It is exactly what I wanted. It definitely makes you sweat in the mid section which is exactly what I wanted. It also supports your lower back when doing certain exercises. It doesn't slip on you while working out. You don't even notice that you have it on, it is that comfortable. I definitely would buy this product again.
I love love love this!! It was super comfortable and supportive. I normally have mid to lower back and hip pain, I didn’t feel any discomfort from any of my problems areas all day. It also gave me great back support, helped my posture tremendously!!! I had it on for 11 hours the first day and was so pleased with my purchase! I already recommended it to a co worker :-)
Wish it was just another 3 o 4 inches longer, but the velcro is very strong and I am able to keep it secured.
shipping is fast,love the item..thank you so much
I like this product way better than the previous waist trainer I had bought in which I had to tighten the lace in the back and try to buckle the metal buckles in the front.
This product works very well I ordered a medium , I am 5’41/2 ft tall and 165lbs and it’s really tight, in hindsight I should have ordered a large but my mid section doesn’t stick out so much so I was scared a large would be too big. Yet instill it works really well I have worked out in it a few times and it did make me sweat really good in my mid section. As far as comfort it’s not that comfortable ( but that could be due to me not getting a large) either way it’s an overall good product, I would recommend!!!!
I’ve bought like 5 of these for myself and my friends and family. It’s great for back pain while working or exercising and really snatches your waist with consistency
I got the solid black one and it's been working well as a mid-lumbar support. I have an old back injury that requires support when lifting and doing certain chores and this was a decent option for the price. The velcro is thick and very adjustable just be careful not to wrap it too tight. It makes you look thick like a sexy sausage around the middle rather than hourglass, but that doesn't matter very much to me as I just want something that offers good support and this fulfills that purpose.
I ordered a small. I wear a 9 in jeans my waist is already small just looking to tone up a bit . This is the best purchase I ever made online in all my 22 years the waist trainer smells wonderful the packing was so clean and fresh it fits perfectly I’m very avid about working out now i can’t wait to wear it I also ordered this waist trainer with prime at 7:30 am today and I received it at 11:30am and delivery wasn’t until 6pm I was like wowwww that’s the quickest I’ve ever gotten a package I felt like a priority Lol
It will take some getting used to. I tried other waist transactions and they kept breaking. I know it will take at least a year to achieve anything long lasting. That's everyday for 8 hours and then twice a week for 8 hours to keep what I achieved. But this is the best waist trainer I ever bought. I hate the bones sticking me and with this I won't have any of those problems. So you know you will have to committ to this if you want to see lasting results.
I liked how it fits and how comfortable it is. It fits great and I can’t wait to start using it.
I use it for bike riding and walking I love the adjustable bands
Love it, I can already see a difference in my body's shape! Will continue to use it for sure! Although the size was small at first it doesn't seem to be a problem anymore. I sometimes wear it for the back support alone, it feels great. Definitely recommend!
This has been the best waist trainer i ever had. I have invested in at least 7 different ones. However this is by far the best for me. I have worn it for 12hrs 5days a week and have lost 10lbs and 3inches in my waist within a 1 month time fame. All i do is portion control and incorporate fat burning drinks. I really dont have time to excerise like i want to so between these small life style changes I will be at my goal look in no time. Started February 3- march 3 in a size large at 166 . My weight goal was 150 but i have stopped looking at the lbs and started looking at how I am starting to fit all my old pre-twins clothes. It also give great back support wear a tanktop under it to absorb the sweat and then i prefer to wear another one on top.
I didn’t think this was going to be as great as I thought. I been lifting for a while and I suffered from back pain, but not anymore! The material is hard, and gives resistance, but it’s also gentle with your skin. It comes with two strips around the waist that you can adjust. I mostly use it at the gym, but I been using it after work, to get a smaller waist and I saw little changes in few days!
Helped a lot when working out lifting weights great back support.
Definitely worth it. Cheap and made well. It’s good for painful back or preventative back strains. Perfect for the gym and or around the house I love how secure it makes me feel. Also it helps slim the mid section down while you sweat in the areas targeted
I had my first baby October 2020. The day I delivered I was 173, I am currently 145. I’m 5’5 and usually wear a size small before pregnancy. I ordered a sm in this product and let’s just say I had to stuff myself into this waist trainer. The back support is unbelievable and helps with keeping posture straight. I decided not to exchange and keep the small. The waist trainer is easy to adjust to your comfort. The second time I put the waist trainer on to workout it was no longer uncomfortable. Looking forward to results the more I workout.
As for comfort , it's amazing. Helps with back pain. I didn't see too many 2x reviews but the few I saw helped. The only thing I didn't like about it was the fact my belly fat bulges out from the underside so I'll have to find something else to wear under the waist trainer to prevent that. Upon wearing it, it's cozy. No back pain for this one! Finally found something that works. This is my first waist trainer I've ever had and so far so good. I had to look up videos on how to wear it but I got it figured out lol
I don’t use it much but it’s cool.
My pelvic physical therapist is suggested I start using abdominal compression to help with my chronic pelvic pain and low back issues. This one is has worked great for me it's comfortable and discreet under clothes.