Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dense, very high quality. Came with delay
Fits amazingly, takes away 2-3 inches off my waist
This is my second purchase form them and this one also fit perfect. I ordered a second one because I lost weight and needed a smaller size. I will order another one once this one becomes too large. Highly recommend their products.
Great back support. Was a little worried about the size but the large fits just fine - I’m between an 8-10 jean size. So far no problems with it and I’ve had it for a while now.
I want to say a sincere thank you to everyone who takes the time to write detailed reviews, they are such a huge help when making a purchase. This is my 1st waist trainer and I absolutely love it. For years, I've been seeing waist trainers all over social media and t.v., I finally decided to try 1 for myself. Years ago, I was in a car accident that left me with neck, back and hip pain. I was literally in constant pain every single day. I tried physical therapy, yoga and stretching, pain killers, muscle relaxers, expensive mattresses to help me sleep better but nothing ever completely took away the pain. After the injury, pain and depression stopped me from going to the gym and I started putting on weight. I'm 5'4 and I've always had a curvy figure. My happy weight before the accident was around 135 lbs, now I weigh 170. I bought the size large and from the moment I put this waist trainer on, it's the most relief I've felt since the accident. It feels amazing. I love the easy to put on wrap around design with the Velcro adjustable straps. I LOVE the support, the compression just completely takes away the back pain that I've been struggling with for years. I've worn the waist trainer every day since I got it and I couldn't be happier with it. The price is beyond reasonable. I wish I'd found this sooner. I'd highly recommend this product.
I never leave reviews but with a slight caloric deficit and working out regularly while wearing this constantly i have seen my waist go from 28” to 25.5”-26” diet is SUPER important but i do think this helped me get more snatched
So first off, the first thing I noticed is the double Velcro - IT'S AMAZING - you can completely control how tight you want the trainer to go, and it's so secure I LOVE this feature. Love how tight and secure this feels, I can't wait to see results. I'll update and post pictures once I start seeing results. I wanted to rate it now because I loved how great the double velcro control was!
This is technically my first waist trainer but, I tried previously to buy one and it just and the other company sent the wrong size so I went looking for another brand. Although, this wasn't the kind I wanted originally because I thought it would be bulky, it ended up being very smooth and having a very slimming appearance. I love it!! I am a size small and I can already see the results immediately.
I absolutely love this waist trainer! I needed to size down cause I slimmed down a bit. I measured myself and ordered based on that. Fits perfect. I’m more on the petite side so some waist trainers dig into my ribs and are uncomfortable. This is perfect. Covers all the area you need from your hips up. It’s not uncomfortable as many trainers are. I wear it for working out and it does increase sweating. It’s also very comfortable to wear while working out. If you’re hesitant, just buy it cause you won’t regret it!
When I started doing research on waist trainers I realized there are so many brands and types. I wasn't sure what was right for me. Initially, I ordered one that was more of a corset with eye hook closures because I thought I could wear it comfortably under clothes like a corset. But I sent it back because it was too small and smelled funny. So I started searching for another brand/style when i rediscovered ShaperX. I love it! No funny smell. I am 5ft 3in and have a short torso. I ordered the 2x which fits comfortably covering my entire torso from just under my bra line to my waist. I tried wearing it under my clothes but it is a bit bulky and I find it more comfortable to wear on top of my tank top. It is easy to adjust the tightness. Mostly, I am wearing it to the gym when I workout. Many people use for cardio workouts, but it is also great for weight training. You will work up a good sweat either way. I have also worn it around the house or while doing work on the computer. Added benefit is It improves my posture also by making me stand up straighter and no slouching will sitting at my desk. I highly recommend.
Once I put it on correctly holy moly did it take a lot of pressure off my back! when I sat, I it instantly set up straight and alleviated my lower back pain. It is very adjustable I think the object is to get the small velcros overlap but that's not happening right now that's my goal!! I could wear it for about 3 hours and I had to take it off. Will slowly work up to a full 8hr work day, while I'm working from home. Keep me from eating all the snacks. Will definitely work out in it!
I've only had this for a few days but am very please with it. It is wide enough and firm enough to provide the lumbar support I was hoping for. I have tried back support belts in the past, but they were flimsy, very narrow, and tended to roll up and be even narrower. This one is significantly wider, has heavier material, as well as vertical stays, and the velco used is industrial strength material. It's easy to put on and remains in place.
I like how it fitmy mid section.
I could wear this for 15 mins and see the difference. For me, it's hard to sit and drive in because I have a short torso, but I definitely recommend.
This binder does what it is supposed too. Makes you very mindful of recruiting the abdominal muscles when being active and also improves posture. Material is very durable and is easy to put on. Provides great support for the core!
I bought lot of waist trainer but it gives me pain but this is the longest I have worn waist trainer and don't feel anything
Love this no buldge or back fat love this shaper
Love that this one cinches my waist tight enough. I wear when I lift also it helps my back
I’m 5’2 and currently 143 lbs (just weighed myself yesterday and I’m so not happy with that number) I digress...whenever I’m cleaning around the house...going for a walk with my husband, or just out running errands I like to put on my SHAPERX. Depending on what I’m doing I wear it tighter or looser. Now ladies...like I said I now weigh more than I did when I purchased this item but when I wear it tight...i can only wear it for a short period of time because my ribs literally start hurting. But besides that...I ALWAYS wear a light weight tank underneath. And I’m absolutely starting to see results. THIS IS NOT SOMETHING LIKE SPANX THAT YOU CAN THROW A SEXY DRESS OVER TOP OF IT AND WALK OUT THE DOOR!!!! It’s meant to shape your waist over time so that you get that Kardashian skinny waist.
This is my 2nd purchase! The 1st one lasted about 3 yrs. I primarily use it to strength train. It provides enough support to hold your tummy in. The top Velcro can add extra firmness when needed! I haven’t done abs in this but would think it’ll restrict you.
I Love this Shaperx. It is exactly what I wanted. It definitely makes you sweat in the mid section which is exactly what I wanted. It also supports your lower back when doing certain exercises. It doesn't slip on you while working out. You don't even notice that you have it on, it is that comfortable. I definitely would buy this product again.
I love love love this!! It was super comfortable and supportive. I normally have mid to lower back and hip pain, I didn’t feel any discomfort from any of my problems areas all day. It also gave me great back support, helped my posture tremendously!!! I had it on for 11 hours the first day and was so pleased with my purchase! I already recommended it to a co worker :-)
Wish it was just another 3 o 4 inches longer, but the velcro is very strong and I am able to keep it secured.
shipping is fast,love the item..thank you so much
I like this product way better than the previous waist trainer I had bought in which I had to tighten the lace in the back and try to buckle the metal buckles in the front.