We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love these things , but as with all new products , I am excited to see it evolve and improve / adapt .
This is an excellent lure - well made with dual sharp hooks
Love the look of this thing. Its got great color and is built very well.
The product is as described, arrived before the stated date, I will try to add the description, I advise!
Fast shipping.Good store.TY
Very good build quality. The colors are accurate. Hooks are strong and the spinner spins freely.
nice looking lure sharp hooks dosen't look cheap nice action
arrivato velocemente, tutto perfetto come da descrizione.... grazie per il regalo ... consiglio questo venditore
Super fish. Came in integrity. The father-in-law was satisfied. Thanks to the store. Packed well, carefully.
very nice lure. constructed very well, should be fun catching some big ones with it.
Amazing design with life like color and shape. Articulation is amazing. If fish don't bite with this lure, better take up crosswords...
Great wobblers, Pike is blowing. I recommend the store.
Nice you have to get one
I bought this off of their website and saw it on amazon now. Works really well, and fish with it all the time! Battery life is amazing as well, and easily rechargeable. Catch lots of Bass!
Very good purchase. Fast delivery. I recommend.
looks great hope it works as shown
Realistic GOOD Action ENJOYED IT Caught 2.5lb RAINBOW Trout
I like the variety of styles that are available.
Bought two of these for my 4 yo bathtime (after removing hooks!). A huge hit!
very realistic in the water. Colors are much better that the acid trip craw photos shown
Excellent, I'm fast
delivered in 10 days to the UK. looks good, worked in the sink, yet to try in the lake. thanks for the +leaders