Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Overall though the functionality of it is great! Our dash is a bit oddly shaped and in the past the phone holders we’ve used have been so large that it was always hard to get it to stick properly because of the slopes. However, this one is small so it made it so easy to place just about anywhere on our dash! Even better, it actually sticks! Haven’t had an issue with it yet and it’s flexibility (360 function) is fantastic! Best dash holder we’ve had!
I am impressed that this little magnet can be very strong (my last magnet was a bigger rectangle). My last holder went on the vent, however my phone would always get super hot or super cold when I had the air on. It’s nice to be able to have my phone on the dash. It attached easily to my dash. The swivel is very strong so that it does not move (it’s hard to position it, which is a good thing). I also really like how small the holder is. There is no need to have a clunky phone holder (and I’ve seen some giant holders).
It is very easy to mount the phone is easily accessible! The glue is wonderful and stuck to my dashboard very well! Definitely an upgrade from my last mount that kept falling off.
This product is very convenient. It’s small and easy to install. Also comes with a good bit of re-install materials. Would recommend to people who do lots of traveling.
I like the size of the holder. It holds my phone well; however if I move it or need to remove it, the suction comes up.
This product has a great hold to be so tiny. Highly recommend if you are in the market or just tired of your phone slipping around the car. Also fit mine directly on top of my P@P socket.
this little holder packs a tight and secure hold! Small and convenient to put anywhere on dash. I messed up the first time but it was ok since they gave additional replacement adhesive’s. It is a strong hold! My phone is big the iPhone 10 xs max and it works great. I put the magnet behind my case and it works perfect! So thankful for it!
Before trying this phone holder I had been using one that was stuck in the CD slot of my radio. But it was blocking the view of some of my controls. This one has such a small footprint that I was able to find the perfect spot on my dash. I also love the fact that I don't have to use two hands to mount the phone. Just drop it on the magnet and off you go. Highly recommended!
I like this phone holder a lot. My dash is full of gauges and screens and has very little room for add-ons. The base that goes on the dash is no bigger than a 50 cent piece and the magnet is very strong. The magnet that goes on the phone itself is totally flat, so I don’t even notice it’s there. The base swivels so I can turn the phone in any direction. I would highly recommend this product.
You can tell when you open the box that something different is here! I first confirmed all parts were in the box. I sat down and read the directions. It is a simple install but you really want to make sure where you are placing it in the vehicle because it will stay attached to the dash. I really like the 360 degree ability to spin the phone around when it attached. I took 15 minutes to install. I had an Otter-box case on my iPhone 8. With the case on and the outer phone magnet on the back of the case it was not as strong as I would have hoped, I went back and glued the phone magnet on the actual phone and it is super! I would take it on any rough roads and fill comfortable the phone would stay on the holder! Although smaller than most holders than I have seen before this is a mini stick of dynamite! If you need a super phone holder this is the one for you!
I was hesitant to adhere something to the dash but after trying several other magnetic mounts like the vent mount which broke and the suction cup mount which falls off because Florida is just too hot I decided to give it a try. I have used this for 4 months and it continues to be my favorite. It is sturdy, and I can tilt it on demand without having to unscrew any nut like on the CD player mount. It is small but does a great job holding my Pixel 2. Install was straight forward and it is secure. Love it.
Love this product, and it's a great price. Install was easy, for myself and my car I had a difficult time finding the ideal location for this mount, but luckily it is small, had it been any bigger I would have had to choose a location that wasn't my first choice. Installation was quick and easy once I found an ideal location, I actually used the back up installation adhesive because I didn't like my first mounting choice, so I really liked that they were available. I have a pocket on the back of my phone so I put the metal inside my phone pocket where I store my cards and the magnet still works great this way! I tried mounting the metal circle to my phone pocket but it wasn't sticking so I'm really happy that I did not have to take my phone pocket off to use the mounting piece for my phone. It's easy to grab and place my phone on the mount. In the 2 weeks that I have used it my phone has only fell off twice from driving a little quickly around a turn and hitting a bump to quickly. I've been impressed with how well it has stayed mounted with rough roads and stopping short. And like I said this is from having the metal circle inside my phone pocket so there is a plastic layer between the mount in my car and my phone, so with that said I feel it's very strong.
It was really easy to install, came with everything needed, and understandable instructions. It is small and can be placed anywhere on the dash. It has a swiveling joint so that the phone can easily be tilted in any direction for viewing--makes it safer to view maps while driving. Holds the phone securely. I really like that it came with extra alcohol pads, metal disc, adhesive, and a special cleaner for waxy dashboards. The adhesive was already applied to the holder and to the disk, but they provided two extra of each in case you change phone, case, car, or need to move the holder. I am incredibly impressed with the great quality-- it's made of metal and is fairly heavy for such a small thing. I think it will prove durable. I love that I don't have to block my view through the windshield or plug an air vent with a holder. I'm impressed by the low price for such good quality-- this is not a dollar store piece of junk!
I purchased this product a few weeks ago and I loved it. It’s very easy to install and even easier to use. I have a big screen phone, plus model and I was a little hesitant before buying it. I can tell you it doesn’t not fall off going over potholes or bumpy rides.
I had previously purchased a more expensive magnetic type of desk mount cell phone holder and it was poor so I came into this somewhat jaded. However, I'm happy I made the purchase, I LOVE THIS THING!!! I followed the instructions to a tea, cleaned the surface on my dash with a wet, lint free damp cloth, dried the surface (also with a lint free cloth), adhered the item to dash and allowed it to cure before using it. It works perfectly, never drops my cell and it rotates as needed to adjust to different heights and angels! so well worth the buy that I plan to purchase some for family for the holidays.
Make sure to follow the direction! We wanted to use it right after sticking on and it fell off for the first time, so we put another sticker and waited for 3 days before using it and worked perfectly.
Super magnetic cell phone holder. Its very small in size but has strong magnet to hold my plus size phone over bumpy rides. Earlier i was using air vent clips to hold the phone but this is so much better.
This phone holder is different than my prior phone holder that clips into my CD player. The magnet is very strong, so if you're looking for something that does not crowd your dashboard, then this item is for you. It is portable, and the makes it such that the phone can turn in any direction.
So far, so good! The holder/magnet is easy to install. The small footprint of the holder/magnet allows for more placement choices on a car dashboard. I like the swivel maneuverability that allows me to move and adjust my phone for easy viewing for GPS. I'm glad the kit came with an adhesive promotion pad, I needed to apply this to get the holder to stick firmly on my dash.
Second time buying this for my second car. Definitely recommend this in every car for every person who has an adhesive magnet behind their phone. Much better than phone vent ones that can mess my phone up when the AC or the heat is on. Better than window or dashboard suction ones with arms that shake or vibrate or rattle when driving on the freeway or bumpy roads. Decent angles and strong magnetic strength. I’m putting these in my cars for the rest of my life.