Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seriously though i suffer from tension headaches daily related to TMJ and a neck injury. This helps to calm and gently massage the little muscles around your scalp. Highly recommended!
These things are crazy weird! They make my head tingle, but they are very relaxing. My hair dresser knows how I love to have my scalp massages, so she recommended these. I love them! I keep one near my bed to help my destress before sleep.
This is exactly what you'd expect. We have an older, larger version that cost much more. It's a bit stiffer, so it massages harder, but we like this one better, and I'll share why. This smaller massager is very portable. You can easily fit it in a large purse. It has two different lengths of fingers, which produces a double effect that seems to heighten scalp sensation over older models. If you want a really stiff massager, this one probably isn't right for you, but if gentle pressure will give you scalp tingles, this is a perfect option.
I keep one on my desk and one next to the T.V. If I start to get a headache, this will often make it go away. It's dumb that I like this so much. I paid a little more for this one than some of the others because some of the cheaper ones had complaints of them breaking. This one seems just fine.
These are the 4th set of tinglers we have owned & they are the best. The tips are on solidly so they don't catch my hair. There are extra wires to tingle you & they are bowed just right. They work well & are very relaxing in these stressful times.
Kids love these. Helps me with my headaches and relieves tension. If you do that's right you'll get goosebumps... we love them!
The instant I started to use this head massager that I've been on the fence with, I knew that it was worth way more than what I paid for. Absolutely exhilarating. I can only imagine what this product would do for my wife during an intimate encounter
Seems like an odd product to buy but I am telling you these things are worth it. These are great because you get 2 in 1 pack and they have more legs on them than other head massagers. I love mine and so do all of my friends!
OMG this thing feels amazing! I've always seen advertisements for something like this and always wanted to try it out. This scalp massager is just what I needed to help me wind down at the end of the day. I can't really explain the sensation it gives but its very soothing. This must be how a cat or dog feels when you give it a head scratch. I've tried it on myself, my son (3 years old), and my husband (who is always skeptical about products like this), and all of us love it. Even my 11 month old daughter got droopy relaxed eyes using it on her. What's great about this product is it comes in a set of two. So you could keep one and re-gift the other to a loved one. Its a great deal and I highly recommend it for self care or as a holiday gift for someone.
So these are actually pretty cool. They look weird and I always laughed them off when I saw them, but finally decided to give them a try. And they are *really* relaxing!
The head massager is easy to use and it conveniently comes in a pack of two. Had it for over a month and it’s still being used on a daily basis. Very durable and helps daily stress.
OMG, we LOvE these things! I had one and wore it out from so much use so I bought these two and use them every night before sleep. So relaxing!!
If only these came with someone to use them on me, so I could relax and not do it myself, it would be perfect.
Excellent quality, I recommend!
Super cheap deal and the extra nubbins feel much better than just one row. :)
Gentle massage function...invigorates the scalp
What can I say it feels good and it’s inexpensive
Product seems well built. It's a fun little thing to play around with. When used, it gives a strange sensation on the scalp.
I got this as a joke for myself. I am 40 and my hair is thinning, so as a lark I purchased this (not realizing there is two in the order) and I have notice a difference. On days I use this my hair looks fuller, and after stressful days at work it feels amazing and helps me relax.
The freekn orgassssmic feeling is unreal. Get the two pack. Its a couple bucks more but your significant other will thank you and youll be glad they are not stealing yours!
My mom is over the moon with this thing. She’s older and has trouble reaching so now she can scratch her head by herself. Problem is everyone else in the house wants to use it now.
Great product. It works just like it should. Would recommend for a unique head scratching experience
I'm so glad I found this item! It stimulates my head and I'm happy
It feels very relaxing. Best if someone else massages/scratches your scalp.
Gave them as gifts and the recipients loved them! Gives a great head massage.