Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great items they work awesome
Still work great after hours of cutting cast aluminum cylinder heads. No chipping. No clogging.
These cutters work fine on aluminum, seem quite sharp still after use. There is some clogging, but the aluminum is fairly easily chipped off when needed. The case is a bit large considering the size of the tools, but that’s OK, keeps them safe from getting dulled while stored.
Fast shipment. Picture is accurate. Works great on porting an aluminium head in my dremel. No complaints.
I used these to modify an aluminum intake manifold, and they worked amazingly well compared to the myriad of other tools I had tried. I even used these on some steel parts of the car when clearancing a couple of things. It cut the steel well HOWEVER the shavings that came off were literally like a million tiny needles, so BE CAREFUL! I had to use a magnet to clean up the driveway, and ended up throwing away the shirt I was wearing because it became an inside out cactus... None of that is the product's fault, and these are really good, just be smart and wear protective gear whenever you use stuff like this.
used to port a set of ls heads work so good got one more set
Nice set of burrs, quality product, delivery was on time, packaging was adequate. Would recommend this product.
The carbide burrs feel nice and sharp. Also, they came quickly in just a few days. I have a special project to try them out on.
These work absolutely amazing with wood. Removes wood like butter.
I'm using these to clean up weld material on aluminum casting and they work great. Highly recommended if you do any welding or working with aluminum.
Sometimes you need some little rotary cutters... these do a great job. Best in a Higgh speed dremel or similar, but a drill will do in a pinch.
Cannot lie, I was not expecting these to be so good. With this kit I got 5 burrs. I've done 2 porting jobs on cylinder heads already and they are still in perfect condition.
I purchased the burr set specifically for aluminum and they work great fast cutting and no clogging.
Excellent value/quality for the price cutting heads were exactly centered so no out of round wobble that you get with most lower price cutters. I love them! First job I did they paid for themselves.
Very aggressive bits, removes wood very quickly!
Currently only used the Christmas Tree to clean up burrs on a Cylinder head but no complaints. Bit is straight and cuts as advertised.
Used with my dremel to port match an intake and wow these are awesome!
Just used them this morning and very sharp. Cuts through aluminum like butter.
Nice product I can't believe they're only twenty five bucks
I just bought a Dewalt 20v Cutoff Tool and needed some deburring bits for it. At work I mostly deal with aluminum, but occasionally steel. This set had a great assortment and a handy case. I got one set for aluminum and one for steel. If they have a set for carving wood I’ll probably get that one too. Deburring bits get a lot of use & abuse so the replacement cost was a major factor in choosing these. I have already used them several times so I’m satisfied.