Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
There's a meme going around about how this is what you get your boyfriend when he cheats on you. Bought it for my BF as a gag gift bc he said he hated the meme so much bc it's painful to look at/think about. He said this gift gives him nightmares lol. Good as a gag gift, never used it as an actual banana slicer though!
Great. Slicing bananas for banana nut bread
We love this product in my house! It's actually fun to use. We use it everyday.
Whoever designed this: thank you!! Perfect for cereals and making banana bread!
Love it. Easy to use and clean.
This banana chopper was an excellent addition to my kitchen. I needed to make banana pudding for 200 people, and this tool save me so much time with slicing my bananas. It slices the bananas perfectly uniformed, and you will not have to hassle with the bananas sticking to the banana slicer. I absolutely love this tool!
Not easy to clean. Make sure you soak hot water while banana is still moist on blades. I recommend.
I love the banana cutter its great; I was able to cut up bananas in uniformity. It allows you to cut of bananas in a fast, easy way. You can cut other vegetables as well.
I bought this tool a few months ago, and I've used and cleaned it about 50 times, and it's still almost like new. I have seen other reviews stating THEY THINK it's not going to last, but I'm reviewing stating I KNOW it will last, or at least long enough to justify its price-point. I'm starting to get some rough edges in the grooves from knicking it with the knife (which is why I use this, I can't hold a knife steady enough to slice tomatoes safely anymore without a guide like this). Keep in mind I've never put it through the dishwasher, I only handwash it, which is very easy to do. The spring has not started to rust yet either. Good product, I will re-buy it when it wears out.
LOVE IT. IT MAKES CUTTING BANANAS EASIER FOR MY DHYDRATING.
After going to get fruit bowls all the time, I saw them using this item and thought what a great way to cut up bananas. I said to myself Amazon must of this item and of course they did!!!
Very nice, love it
Awesome! Works well!
So I bought six so I didn’t have to pay shipping and I will be keeping 2 of Banana cutters. One day if want to make peanut butter & banana and on same day wanna cut up hotdogs that day have another one if the other ones already used. Save time if your cooking for 2 or even many.
Excellent, quality goods. Saves time from slicing one at a time. Great for making banana pudding. Thank you very much.
Love this, easy to clean and cuts bananas evenly.
Great. I am happy I have even, smooth bananas.
Kids love their bananas cut so this product is great
Perfect for slicing my bananas to us in my Freeze Dryer. Saves me loads of time and cuts a consistent thickness. 5 stars all the way
I LOVE this kitchen tool! I'll definitely be buying this as a gift for my cooking friends!
I found this useful when using to dehydrate banana's.
Interesting thing for the baby banana to cut.
Works great cutting bananas
I know people make fun of this product. Who can't slice a banana? I freeze a lot of banana slices for smoothies. This is a time saver for me. Worth it.
Thank you already arrived fast excellent quality I recommend