Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good set. the magnet of the head holds firmly. came very quickly
Great set. Packaged perfectly! Delivery 2 weeks. I recommend the seller!
Great product with the tri wing that I was looking for! Recommended
Very well packaged, received in good condition, satisfied.
The set is good for works. Magnets keep well. Thank you seller! The goods came quickly.
Great seller, shipped quickly, received in 16 days! The product is super!
They are excellent for opening Notebooks and technological devices in general, very good, recommended. The magnet is good, the tips are good.
Very good product and it was delivered before planned :)
Very good quality screwdrivers! Recommended
I liked the set, super, the quality is good, I came in 14 days, I recommend. Thank you.
I bought this to beta test and repair electronics and I was very impressed. This kit included just about anything you could need for most electronics. I use this on my drones, desktop, laptops, mobile phones, IOT devices and smart home devices. The case is plastic but strong enough to take reasonable amount of abuse. The screw driver bits are well made and didn't feel like I was going to break them on tight screws or strip the screw. The handle on the driver freely spins at the top so you don't have to reset everytime you turn. Comes with a placard to organize parts plus a cloth to wipe screens. Shipping was quick got the product in two days and was reasonably priced for what I got. Definitely recommend this. Good for hobbies.
The set fully corresponds to the description. The quality is very good. The store and the goods are satisfied, I recommend.
Seller shipped item very fast and he/she answered all my questions and requests. Good quality product. Well packaged. Thanks !!
Great store! Great goods!
Delivery is fast, everything is safe and sound. The quality of the screwdrivers is good.
I like it! Everything looks fine, everything is beautiful! Recommend!
Fast delivery, the product came well packed, tools good quality! Recommend
The set fully corresponds to the description thank you for such a wonderful product
Very good quality, I definitely recommended it’s worthy
very cool!Thank You!Great screwdriver! Love it
Very good product
Everything is great, the case is good, everything is convenient thanks to the seller delivered quickly I recommend. Thanks you!!!
Delivery is fast, everything is safe and sound. The quality of the screwdrivers is good.
All is very good the items are very good in quantity. I recommend
I'm happy with everything!