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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Хороший кабель. Имеется подсветка со стороны юсб тип с. Быстрая доставка. Nice cable. There is a backlight from the side of the usb type c. Fast shipping.
My wife and I burn through cords like there is no tomorrow. Our 2 pack of cords was purchased several months ago, both still work at what seems to be 100%. So as far as I'm concerned, they have outlasted and surpassed any other cord. I know the 7-11 and convienance store stuff is garbage, but for relatively the same price, you cant go wrong with the 2 pack. I believe they have outlasted the cords that were supplied with our phones.(no surprise there)
Nice cable, arrived fast! Highly reccomand!!
Indestructible. I ruin all my cords by playing games on them while they charge and resting the phone on me. NOT THESE. I generally ruined a cord within a couple weeks to a month I've had these over 6 months!!
Very well made for the money. Since it's a 2 pack, it's an excellent value! I think these should last better than past wires because the right angle reduces stress on the wire if you are plugged in while on your phone.
Finally a cable you can use that charges phone while playing games or whatever you do. Plug doesn't stick out and make hand uncomfortable. Simple and effective idea. Cable is very sturdy and long enough for wherever you charge.
We have been using for a while now and have had no problems with them. I have a Galaxy S10+ and husband has the Note 9 and it works great. Love the length. The green light is bright so if you need complete darkness to sleep I don't recommend keeping in your bedroom.
Note 9 user. Love the right angle connections... has a good, snug fit. Light is only a power indicator and is always on even when phone is not connected to it. It seems to be durable and good quality. I would buy again but maybe someday there will be one where the light indicates a charge status instead of just the presence of power.
I bought this after seeing reviews online. It's a solid wire, and so far our wire chewing cat doesn't seem interested in the heavy duty challenge. When plugged in, the end of the cord glows bright green, which surprisingly brightens a dark room - be forewarned...If light bothers you, you can use a piece of tape or cover with a corner of a book on the nightstand.
I was fed up with "bending" standard charging cables so I ordered some of the 90° cables to try out. Let me say, I love this cable on so many levels. First off, the right angle connector is great going into the phone. Coming out of the charging brink, well, that one depends on the brick you are using. One of mine has the cable going the "wrong way" out of it so it turns back towards the outlet. Another has it going the correct way and it works fine. The best scenario is if the brick has the plug on the front of it - then you are coming out usually to the left of the plug. The next feature that I'm totally loving is the fact that you can see the cable when it falls down on behind things. The green LED light totally makes it easy to find in dark places. That said, if you're using it in a bedroom, don;t charge overnight or you will have to put up with that bright green glow all night long. Finally, the durability of the cable appears to be really good. It's a nice thick wire with snappy connectors. We will see how it does over time, but it seems like a very solid cable for the price - and then some.
just as described! well packed. Good quality.
Great cable. Looks very high quality, has a tape to wrap together doing, handsome, and, very special, you can use it in both directions in USB connector. No upside down try more.
Excellent quality product use and recommend, came right with the description…
I left my first one at my son's house. I quickly bought a couple more of them for my house. So far I've been super happy with them seem to be pretty durable!
Finally a charging cable worth buying. Love the 90 angle plug as well.
The green indication bulb is brighter on the round side of the micro port. For an incomprehensible reason, I do not have the same serif on USB A to seal the mount in the socket. Unfortunately, both such cables do not fit into my portable battery and rest literally a few millimeters about the back of the bending wires. Holds Tight, does not fall out of the nest, I did not notice the downages on the food, I will not say about the speed. The cable perfectly approached to connect my RPI with the touch screen inside the organizer bag to the next compartment. 51 centimeters to corner nozzles.
I get there sooner than I said and good :) good quality and they all work I'll buy again Thank you very much for coming to me very quickly I recommend
Work great and very well made. If I had anything to complain about if still at the LED light on the C connector it's pretty bright and can be distracting if you're charging on the nightstand
Great, I love it being so long (3m) the cable looks good quality, tough and load well. I recommend.
im so happy to have my oder for me its so good. good quality n fast shipping good service i recommend store
Very fast Delivery. Great Cable
Great product! Supper fast shipment!! Im really recommend to bay from Warmly recommend buying from this store. I have no doubt that the next time I need a charging cable, I'll come back to buy at your store. Thank you
Thank You very much!! As described & works perfect!! Recommended store!! A+++