Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product as described. Perfect for my car.
love these little car garbage. I keep having to order more because I end up giving mine away because everybody loves them!
Excellent quality. Previous ordered from another store-the covers were fixed very weakly. With this product everything is perfect! You can safely take!
Good quality parcel arrived pretty quickly in Odessa. Seller recommend
Good price and pretty reasonable delivery time. Recommend this store for fast shipping.
Ordered one for every vehicle. As described. Fits in cub holder.
Great product and store I recommend :)
Excellent garbage can for cars, very convenient) thanks to the store.
Thank you very much. Bucket came))))))))))))))))) thank you very much to the store!!!!! the first lost on the road, the seller sent us the second!!!!!!!!! super!!! very beautiful and practical!!!!!!! i recommend to everyone!!!!!!!
everything is fine. no broken.
Product received in good condition. Good quality & finish. Thank you store
Had it a couple days. Looks like the pictures and the spring loaded door opens easy and closes well. For the price I paid, it was a good deal and I’m happy with it. Delivery took about a month to Canada.
Impeccable and very fast shipments. Thank you.
I liked the product. Same as picture. Shipment was fast. I reccommend. I will add picture soon. Thank you store!
Come fits the description of goods, which was on the site.
Happy with product, fits in car cup holder and adds colour to the inside of your car.
I must confess, my expectations for this gadget were low. Some biases are difficult to overcome. But we, as human beings, must strive for betterment of ourselves. We ought to extinguish such shortcomings by acknowledging the quality when it's due. Design. This trash can shattered my prior believes and expectations, and in a good way. It's slick. For once, I got a product that looks better in real life than on photo. I won't be ashamed to put it in my car, and some companies like Kia would probably charge premium just for putting this trash can in their vehicles. Functionality. The trash can performs its duty exactly as promised. Its hole can fit 3 slim male fingers, 4 if you're feeling brave. It's not huge, but it's perfect for disposal of small objects. Which is why I got it in the first place: I got really annoyed with all that small rubbish in storage compartments.
I came safe and sound. All as in the photo
Exactly what I wanted, fits into my side console perfectly :) No more yucky Kleenex's that I have to grab with my fingers!