Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is a great product! With it, when I had a video chat with a friend, I completely liberated my hands. Because it is small, I have always worried about its stability. But today, I think my concerns may be superfluous. When I used it to shoot video, I found that I only needed to adjust the three feet to different angles, and it could also stand in uneven places.
A couple of things to be aware of, when you need to replace the battery be sure not to loose the on/off switch when taking the case apart. The battery also needs to be pried out with a small flat tip screw driver, it is in very tight. The remote paired with my Samsung Note 20 Ultra with no issues. You do need to download the Canmera360 app to get the remote to work with camera app. The tripod works on all three axis and the height is totally awesome, I'm six foot and the tripod will actually take the camera to my eye level depending on how you set the base.. I also like the versatility of being able to use the tripod with my Canon SLR. Good solid value for the price.
This is a perfect phone holder for my desk. Since I’m now working at home, this has been a great addition to my home’s office setup. Super easy to use and with a sleek design.
It's such a fantastic product. You cannot believe how light the product is. It's so easy to carry, and I can put it in my pocket. Since it is small, it does not have the function to extend the height. However, it is suitable for everyday use of having support for your phone when you have a zoom meeting.
this is very easy to use and very stable to hold my phone. It has different angles to hold my phone. I can use it to hold my phone for recording or watching videos. And it feels nice when I change the angle.
I'm using this with a phone and an external light. this holds up really well.
The adjustable mount let’s you easily change the viewing angle. I gifted this item to a family member and it was received with the same enthusiasm. The mount is also removable so that it could be mounted on a tripod. That’s always useful. The phone mount easily holds my iPhone 10s Max with case.
Brilliant design, so brilliant that it is not obvious where the phone holder is. Anyway once that is figured out you realize that it is a great tool. Highly recommended!
I use this tripod with my iPhone to video my 12yo grandson’s hitting, pitching and infield workouts.. Love the tripod’s ability to raise/lower. Very study. My iPhone and tripod are behind the Lscreen as I am when pitching batting practice. I will do same with his basketball shooting. I recommend this produce
It is a very luxurious style smartphone holder. Whenever my wife works in the kitchen, it's perfect for watching Youtube. It is a pocket size that fits in my pocket and light so easy to carry but just fit my iphone 11 and samsung note 4. It looks like a gimbal. Of course there is no gimbal function. What I want to say is The design is so nice like $100 gimbal. At first I feel angle of holder is a little insufficient. However, considering the environment that using tripod and smartphone's weight. it is reasonable for me. Also this is little bit short to extend and But gorgeous design cover everything. I recommend.
I like to use it as a zoom stand for my phone but my kids have other uses for it such as a selfie-stick or grip for their video making.
Excellent. Easy to use, functional
This stand is very versatile. I love that I can use it with my webcam (just screw on) or my phone with the clamp attachment, and the stand’s height is adjustable. The “feet” are very sturdy to keep the stand stable.
It's cute I like it. It strudy to. And it holds a big mic I have. Yeah it's good it's worth the money.
Surprisingly sturdy and easy to use with a phone. Shutter clicker works well. Didn't try with a camera but in a pinch I'm sure would work fine with a smaller one, thank you! Recommend!
Very easy to use and portable stand. Highly recommend it for travel. Perfect for anyone looking to use their phone for photography!
Lightweight and easy to use. Good for quick zoom calls or FaceTime so your phone is stable. I do wish it had the option to tilt more. But unlike that it’s compact.
LOVE this little stand. It folds down to a small compact size which you can fit into a pocket or take it on travel in your backpack. The size takes up little space and you can easily adjust it to different heights. It is well made and has a nice sturdy feel in your hand. It is nice to be able and charge my phone while being able to see it at a good angle.
I have bought several tripods but this is by far my favorite one! This tripod is sturdy and you can make the tripod tall enough to take a big group picture and be inside the group picture too, because it also comes with a Bluetooth shutter remote that will take the picture with just a click. You will not be disappointed! Love this!
Bought this for something else and now I end up using it for my endless zoom meetings for work! No more having to sit there and hold my phone the whole meeting. I can even plug my charger and headphones in easily (because we all know these meetings drain your battery). Folds into an easy to carry rod.
I bought this one because the legs on the other one broke but these are more flexible and sturdy. More classier look and no added pieces for other device products. It’s still up and working so good purchase!
I really love this tripod. It is something you can just throw in your bag and pull out whenever necessary. You can use practically any object to hold it up. The phone holder itself is great and it is a designed in a neat way. The Bluetooth remote works exactly as described and makes snapping photos super easy. Overall I would definitely buy this again.
Met my expectations thanks
I love this tripod stand. It’s perfect for taking pictures and blogging. It extends easily and sturdy. It’s also small enough to travel with. I recommend getting it.
I am obsessed with this tripod. It is very sturdy and easy to use!