Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Also makes a great mini wireless keyboard for everyday use of the web browser on a tablet or smart T.V.
Enjoy wireless, worry free typing and easy customized mouse over controls without the hassle of the old fashioned one+one+one step controls.
These have been great for setting up new computers and would be great for portability reasons.
The touchpad is really sensitive, and almost jumpy, but if it's just selecting the occasional menu, it's super convenient to have. Would make an excellent keyboard for consoles, smart TVs and media boxes for intermittent typing from the couch.
I'm quite amused by this inventive little gizmo - just for what it does for the price. Recommend!
This remote worked very well with pretty much anything I plugged it in. Various laptops, pcs, and the raspberry pi 2. The lithium ion battery life is long and i think there is an option to use AAA batteries in a pinch. In all, an excellent buy.
The track pad works well and I am able to do figure 8's going horizontally on the pad with ease, vertically is difficult but works. I wouldn't game with this but I am able to navigate webpages and click accurately on what I'd like to click on. If you look at the device picture there's two different locations with left and right click functions which comes in handy.
I've never had a problem with any of these and the features on the keyboard itself are many, well thought-through and well-placed. I highly recommend this.
This remote is actually really good for a Kodi streaming machine, be it a Raspberry Pi or a fancy mini PC. I used to use a keyboard and mouse from my couch to control everything. Quite cumbersome. This remote alleviates that. It charges really fast, has a storage space for the receiver, and comes with a battery and charger. The touchpad works like a laptop's touchpad where you can tap to click or use the dedicated mouse buttons on the sides. Typing is a breeze and reminds me of the old Sidekick phones. I never lose signal at all and the battery lasts quite a while. The remote turns itself off after a few minutes of inactivity which helps with battery conservation.
This is much easier for arm chair use than the full size keyboard I was using before. Other advantages include: The back light can be set to a color of of your choice; The keyboard contains a more complete set of functions than many alternatives; The device sleeps quickly enough to conserve battery life for a couple of days. I don't game, but I doubt gamers would like it for that use. Some people may prefer the ease of use of a 5 row keyboard as offered by other manufactures, but I definitely appreciate the increased functionality the 6 row keyboard provides.
I'm normally reticent about wireless devices requiring a dongle, but in this case it's a blessing as I've used this keyboard for entering the Bios of a machine I was setting up and it saved me the hassle of having to carry and hook a full keyboard.
The controls under your thumb work amazingly for both emulators and HDTV programs like Kodi/XBMC and no problems whatsoever. Happy with my purchase.
I love this keyboard, I wish I had more than one and I could use it all around the house, right now I take it everywhere I need it in the house.
I absolutely love this item! It is perfect for using with several different electronics around the house that require a keyboard to make life easier such as your smart tv, dvd players, apple tv, android tv, raspberry pi, etc. This solves a lot of issues of having to type things out with the basic remote that comes with many of these items when watching things such as youtube, searching on netflix, etc. I am going to be purchasing more of this item for other people in my family to ease the aggravation of these tasks. The only feature that I would have liked for this to have had that it does not it to be back lit for use in a dark room, but it works flawlessly.
It feels sort of light/cheap but works great. I bought it for my raspberry pi and it synced up immediately. It seems to lose connection after awhile (maybe the auto shut off?) And you have to flick it off and back on, which isnt a big deal.
I would recommend this device to anyone if you have realistic expectations for what you're trying to do with it. I was able to eliminate a keyboard and mouse sitting around my living room. Not to mention it's kind of a neat gadget not many people have ever seen. :-)
I bought this keyboard remote to operate Kodi running on a Raspberry Pi media box. Setup is easy. There's a USB dongle located in the battery compartment. It's entirely plug and play with no additional steps required. The keyboard is handheld size. It's not much bigger than any remote control you have laying around the house and the keys are all easily accessible even for someone with big hands. It's easy and comfortable to operate either with a single hand or both hands. I haven't noticed any lag between key input and action on screen. The touchpad mouse while small is accurate and can be operated easily with your thumb.
These are excellent for Android boxes of all kinds, but also Firestick devices, Nvidia Shield devices and even servers and computers.
Keyboard is responsive and the buttons kind of feel like you're typing on a physical keypad of a cell phone. While the entire device fits in the palm of my hand I am easily able to type with both fingers.
At first I bought this just for use on my Android box, but it turned out to be such an awesome little device that I've gotten another one and may be getting more.
This is essential for working with the Pi Touch. The screen keyboard is so awkward that any programming with it is impossible; as well as corrupting the desktop. In a tight work area this allows me to write shell commands to the Pi Touch (with Sense Hat) without being encumbered with the cabling from a USB Keyboard and Mouse. I can throw the whole kit in my bag and take it with me. My iPazzPort is a couple of years old now and still works and still has more battery life than I need for a single work session. It will still work after a week sitting there shut off on my desk.
When I got this my friends were over. We took it out of the box and had a nice laugh. Not because anything was wrong with it, but a friend immediately said, "I wanted something like this in 1998 and I would have paid $500 for it then".
Wasn't really sure what to expect with this but it's been just what I wanted and I would buy again. Firstly, it worked on my rock64 and raspberry pi with no effort whatsoever. Plug in the dongle and away you go. I was a little concerned that the buttons would be mushy and hard to determine if they'd been pressed (especially since some of my passwords are *long*) but you get a nice click. The 'sleep' works as expected and it was a nice bonus that there is a space for AAA batteries as well as the rechargeable battery. I can't find a single thing not to recommend with this.
I just received this today! I have read many reviews some saying it will and/or wont work with a Samsung Smart tv. I have a Samsung Smart tv and it does indeed work on mine. At first it didn't, but, I read somewhere in the Q&A section that you need to press the Fn and F1 button at the same time and when it the little light flashes THEN plug in the usb. I did that and the tv recognized the mini keyboard. Now I don't have to use the remote to input my searches and I am very, very, pleased with this little keyboard. The battery didn't take too long to charge about an hour or so. The keys are nice and firm not rubbery and the touch pad is smooth and works like it should. All in all I would recommend this to anyone looking for an alternative to the tv remote or a standard wireless keyboard and mouse.
Setting up this wireless keyboard for my PC and Raspberry Pi console was very easy. The lighted keyboard is a nice feature to have when playing games in low light conditions. If you have a Raspberry Pi console, this keyboard is definitely a must-have item. Customer support was very helpful, they me set everything up and it works nicely now. This is a nice, inexpensive wireless keyboard that's also high quality. I definitely recommend it.