Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great buy!!! Makes measuring angles easy!
Very well built. I have used it already and got it today. I high recommend get this if you are looking for a multi-angle tool.
Worked pretty well for my project.. I used it as a T square and it worked like I needed.. it’s adjustable in many directions.. good quality and accurate
Perfect for measuring a variety of different angles. I used it to get exact angles for sheet metal for our race car bodies, works great. fully recommended
Very satisfied with the ease of operation and the quality of this product. Having the multi angle rulers sitting flat on your workpiece improves accuracy, great design.
Well built tool. American company that is easy to contact and find online. Will buy more products in the future.
This multi angle tool is awesome for any project! It works great and is very sturdy. The design of it works very well because it can be locked at any position to repeat it's angle on your project. I would recomend this product to anyone!
Great product, comes with very clear instructions and is a very well made.
Well built tool. Have used this a few times and works awesome! I would highly recommend!
We used this to mark porcelain tile for my new bathroom floor. It made the job so much easier, can't imagine trying to do those complicated marks without it. I recommend the store.
Legit company with a good social media following and web presence. Clear instructions and well made. Very happy with this product!
Great for internal measures. It holds the shape as well.
I bought this tool to align leather punch letters. Once I got the letters aligned and spaced, the rest was easy. The ruler held the letters in place until I made the impressions. Any variance was all mine. :-), recommended.
Fantastic my wife loves it. Makes her crafting sooo much easier.
Great product, good quality, fast shipping, and works well for me.
Great product, high quality and well built. I recommend the store.
Very happy with my purchase this thing is great, its very accurate and the quality is very good.
Exactly what I wanted. Great quality! I was pleasantly surprised by the packaging too! Will purchase more products in the future
handy, easy to use, great quality workshop and drafting tool
Pretty easy to use, and doesn't take up a ton of room. Makes finding angles easy, and mimics quickly for transferring to material. The adjustment is fairly simple. Finding more uses for it all of the time.
Bought this for my husband and he LOVES it! It seems really durable and he says it has already saved him a lot of time!
A must have if you do enclosure design, or any building honestly!
Great product from a company that cares about its customers. The packaging was top notch, and I look forward to using this product in my shop. Can't wait to buy more products of this quality.
This product is awesome. The perfect tool to have in your toolbox. It was exactly what I was looking for! I'm very satisfied
Excellent product and great quality! It was very useful when building the bar in my man cave, nice that it locks in position for accurate results time in and time out. And the carrying case keeps it from getting beat up!