Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it. This is a very handy jar opener gadget to have especially if you have arthritis in your hand / thumb joint inflammation. It works especially good for grabbing & peeling those safety seals like on creamer, aspirin and vitamins. Works awesome on the pickle, sauce, jelly, pepperoncini pepper jars, and even medicine bottles with push and turn lids. I wish I would have found this a long time ago. It doesn't take a ton on room in the kitchen drawer to store.
I had originally bought one for my mother from a different venue and she uses it all the time and requested another one as a spare as she was afraid to have hers broke and not have another on hand...so I have bought 2 more, one for me and a spare for her. This little tool does so much and is very easy on arthritic hands, makes popping the lids on cat food very easy, we struggle no more with opening bags either! It does so much that I wonder how I lived without for so long!
I love this multi opener! I have nerve and muscle damage resulting in ridiculously weak hands following chemotherapy, combined with plain old osteoarthritis, and I've reached the point where I had to ask family members to open things like Gatorade bottles for me! Not anymore! I've used this on a wide variety of jars, bottles, and pull-tops, and it works like a charm. I haven't tried really big jars yet, but I will. So far, I've been able to open everything with ease - which is a nice change since usually opening a 2-liter bottle of soda is enough of a struggle to get my hands aching. But, using this, I've had no hand fatigue at all and it's given me back some independence, and at 55, I need my independence.
I bought this because as I've aged I have found it harder to open jars of all types and even hard to get those paper seals off the top. With this I can easily open all types of bottles and pull tabs, this is a great product for older people or people with conditions that weaken the hands. It's excellent quality and should last a very long time
I’m using this product for mineral water opening. It’s so easy and comfortable, without hurting my hands Thank you!
This product is a game changer. This jar, can and bag opener is outstanding. They are all made in China, however I paid a few dollars more for this one because of the way it is built. My wife is so happy, she now can open all the different types of jars, cans, bottles and even bags of potato chips without destroying the bag. We are very pleased with its operation. Would recommend this product. You will not be sorry.
I LOVE this product! I bought a similar item while on vacation and liked it so much that I wanted something similar to give to my sister. I love this so much I bought another one to put in my car and I’m considering another one to put in my camping kit! It’s versatile and solves many problems I have using my hands. It’s an invaluable tool!!!
I know someone who was using players to twist off soda bottles. This is much easier for them to use
I bought this to help open jars that you just can’t get a grip on, and for my Husband to open pulls tabs without nails (he has nubs where nails should be). This product works perfectly for that and for my autistic child with limited hand strength to be open jars, cans, and bags on her own. This has allowed her to be more independent and make her own meals. This is great for someone with arthritis or just limited hand strength for any number of reasons. It makes opening jars much easier, can grab pull tabs on cans and even opens bags with a slice (by clamping the handle on the bag and pulling across).
My wife, who has arthritis (R.A.) loves this and uses it several times a day. She has given it to friends and recommended it to others, all have great things to say about it. It is very convenient, intuitive and easy to use. We highly recommend it. For the price it can’t be beat.
This works really, really well for me on the things I need to do every day. Water bottles, smaller jars, and grabbing that pull tab on 5 gallon water bottles ... SO handy!! I really am pleased withthis tool!! I recommend!!!
I have crippled hands from RA. Opening up bottles is very difficult even with the rubber lid openers. This product was a life saver. It opens bottles without causing stress on my crippled fingers. It is very study as well.
I have my arthritis patients to help them in the kitchen.
Nowadays everything is senior-proof and I was always having to ask a young friend to open things for me. It's awful getting old. But this wonderful WONDERFUL product helps so much. I can't recommend it enough. Get one for your grandma or grandpa.....or just an older friend. Will be one of the most appreciated things you can give as a gift.
I use this gripper to twist off the plastic caps of water, fruit drinks and colas. Used an old nut cracker before and this works much better. The best tool for the job. Maybe for security caps are more secure. Maybe it's just me.
It has been getting harder to open all the creatively bottled and canned products. Some drinks in plastic bottles with screw on tops are ridiculous. This opener does it all and I am considering getting them as presents. Absolutely nothing is impossible to open now because this accommodates so many variations of sealed containers. Great product and worth whatever price.
I have looked forever for a product like this. I have arthritis in my hands and with this product I can open everything that needs opening in my kitchen. Love both pieces.
My husband and I are both seniors who have lost strength in our hands. I have arthritis in my right thumb which makes it difficult for me to open many things. This handy little thing works great. I use it frequently in the kitchen and couldn't live without it now. It adapts to multiple sizes and types of bottles, jars, etc. It also is sturdy and high quality.
The bottle opener works really good. The help open water and soda.
As a lazy person, I do not have any upper body strength. This weakness has resulted in countless battles with jars in my kitchen where I am left feeling meek and useless. This war is won by this brilliant creation. Never again will I have to call for my dad when faced with a jar of pasta sauce. Never again will I be left panting in defeat by a new bag of cereal. I deem that upon birth everyone should be gifted with this life saving tool. I could not brag about it more. In this modern world it is easy to not believe that true love exists, this is until you meet this sweet tool.