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Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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39 reviews
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It arrived very quickly, I have been using it for a while now and for now everything is fine, it is clear that it is of good quality, I have 1 mouse, keyboard and microphone connected, everything works well.
I had a four-port USB expansion hub with a short flat cable connected to the side of my laptop. The hub was always in the way. I bought this "BYEASY" expansion hub because it had a one-foot long round flexible cable between the laptop USB port and the four USB hub ports. The one-foot flexible cable allowed the me to position the four-port hub behind the laptop, out of the way. I have only positives to say about this product.
The product is great.
Design and materials are nice, not cheap. The shape and layout in particular suited my application, and it has performed flawlessly so far. Definitely improved my desk space and organized many devices.
Perfect. Excellent
I purchased first one for my laptop and subsequently purchased a second for desktop (so I wouldn't need to grope under and behind desk to access ports) in home office. I needed and am satisfied for use with multiple external drives and with Logitech devices (including those requiring unifying and non-unifying repeaters), etc.
This USB device does exactly what it was designed for and does it very well! So far, it has performed without a hitch which makes jus very happy! Great product!
It is easily accessible with four ports which more than satisfy my needs. Just plug it in and you are "ready to go". I'm very happy with it.
The produ t itself is great but when I received it I wondered if it was a return. The box was squished and torn, thought the tape circles seemed intact and it did not appear ti havd been opened. Since I bought "new" vs used this is the first time I was surprised at how the item appeared.
I use these on my laptops because I'm constantly plugging & unplugging devices in the USB port. This keeps the laptop port from wearing out too soon. Also gives me spare plug-in ports.
Very polite and useful
Great USB hub and matches our son's gaming set-up. Functionality and design meet for us. We've had for 3 months+ and all is good. :)
NIce and slim, sits on the table behind my PC and gives me more than enough places to plug stuff in. Great purchase, glad I got it.
Extremely convenient to extend USB ports
sturdy, reliable and fast. easy to work with and compatible with all my usb devices
This is the only USB hub that will work reliably with my ASUS ROG STRIX Z-390E Gaming motherboard. Works well, I have 2 of them. Powered, and if you want to you can use 1 of the ports as a fast charging port.
5 monitors work with my laptop. Love it!
Very fine and practical
Very convenient. You don't have to worry about plugging and/or unplugging components.
I will use it to transfer pictures from my phone to an external drive. It us very small and compact. I am looking forward to getting my pictures more organized.
I bought a new laptop and needed more USB ports. I got this after reading some reviews and was a little hesitant, but I have had it for over six months and have not had a problem. I plug in a keyboard, camera, and mouse, and everything works great. I am really happy I have it; it makes plugging everything in a breeze.
I use it for my new Mac Mini that only has 2 older USB ports. Everything seems to work but I have not tested for high volume data transferring that other people may need it for. Printer, bluetooth keyboard dongle, and 2 chargers are all I use it for and it seems functional. Happy with my purchase
I bought this for using this USB hub with my home recording studio and it has impressed me very much. I have my music keyboard, typing keyboard, mouse, and audio interface all plugged in and it hasn't missed a bit (pardon the pun). It's a few months in and no hiccups. Would definitely recommend!!!
I bought this USB hub for my brother who needed a powered hub for his external hard drives. It works great right out of the box. Easily handles the hard drive and other accessories. Feels solid and well made. I have bought other J5Create products and been happy with them all, which is why I specifically chose this brand. I have confidence in the company. Highly recommended!
I currently use this device to run 2 micro MIDI controllers, 1 MIDI Keyboard controller, a wired mouse, an iOS charging cable, and a raspberry Pi3. So far so good, and I've had it for quite a while. I have the smaller version on another system and it too has given me zero issues.