SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
I absolutely love this thing. I do a lot of cooking. My cabinet is filled with different kinds of flour. It is kind of awkward because bags are hard to organize. I was struggled to get more containers to get thing organized because I don't have that much space available. And also I don't' like that you use a rubber band to tie the opening and when you untie it, it's messy. I'll say it's a good small upgrade to your kitchen. Also, I use it on the cat food bag (10lb) and it works perfectly.
Where has this product been all my life.
Every day things of all kinds appear, this is really practical, useful and easy to use; I recommend it.
Easy to clean and easy to use.
Small yet mighty portable fan. Adjustable settings. Very quiet. Best of all - rechargeable. I clip it to my computer at home or work and it has done a great job keeping me cool in the hot weather. I highly recommend
Very compact, very fashionable, very convenient a small electric fan, but horsepower is very strong, carry go out very convenient, be worth to recommend
This is a great wee device .Really helped me in confined spaces at my work
I love these food bag clips! So easy to put on bags and makes pouring food so easy. No more stale food or ripped bags!
I use it both at home and outdoors without worries, it has good autonomy - easily takes the day - in short, it does its job well and I am very happy.
I do a lot of cooking. My cabinet is filled with different kinds of flour. It is kind of awkward because bags are hard to organize. I was struggled to get more containers to get thing organized because I don't have that much space available. And also I don't' like that you use a rubber band to tie the opening and when you untie it, it's messy. I'll say it's a good small upgrade to your kitchen.
IThese are a little fiddly to get on the some bags at first. Easier to use as you get used to them. Once in the bag tho they are great.
Genius! These clips have so many uses, I love them. The products the kids open in resealable bags seldom seal properly when they finish. This clips solves that issue. I use on such a variety of foods (candy, coffee, cereal, flour, sugar, etc) They're designed perfectly. Fit tightly so they don't fall out it slip and keep foods fresh. Thanks so much!
Last time I went back to my mother’s house to play, I found that she had bought a lot of bags of food, and she often couldn’t finish eating and didn’t put them away. The food broke. I remembered the Bag Clips for Food I bought before, so I bought some for my mother and let her use it. This way, she won’t waste food. She was very happy after receiving it and found it very useful. She asked me to buy more for her.
Love this product! This clip works wonders for my bags of snacks and cereal in the pantry. No need to spend money on getting cereal containers, which could potentially take up more pantry space. It’s easy for kids to use as well.
Love this product! This clip works wonders for my bags of snacks and cereal in the pantry. No need to spend money on getting cereal containers, which could potentially take up more pantry space. It’s easy for kids to use as well.
This was the product I never knew I needed until the moment I saw it! We frequently make rice so I buy the bags and these are so helpful in storing and pouring! They’ll be helpful on a variety of bags!
I love these! Work perfect, saves a lot of time just flipping the top instead of unrolling, re-rolling coffee bags, etc
I bought these, so I could pour out pancake mix from the package without making a mess. Well this helped tremendously. You could use this on any packaging you need to pour something out of. It took some getting used to how to put it in the packaging but once I got it, super easy. Genius little thing.
With my husband's patient temperament and hands, he managed to get the gadget in the bags and the clips to lock aroung the rest of the bag. Happy!! I love this problem solving gadget. Havn't spilled a drop of flax or chia seeds since!!
This product is designed to be very practical, which can save food and drink conveniently. It can solve the problem that we can't store the packaged food, which is amazing. Moreover, this product is very light, durable and not easy to break, so I think it is an essential product for a family. Recommend.
Convenient and easy to use. Prevents me from having to staple or clip my snacks or other food bags.
These are so easy to use and work perfectly. No more spillage or having to put a bag in a bag. Definitely a must for every kitchen.
Love this product. No more spilling of my flour and sugar!
Durable and they also have a tight seal!
This product is great for baking products that you need a spout to pour from. The directions that come with the product are easy to read and understand. I plan on purchasing a set for my camper. They work well on a variety of different size bags as well.
Product quality: exquisite products, fine workmanship, the whole product is very satisfied, very like! Product performance: hand on the next try, easy to operate, appearance and appearance: small product, shape is also fashionable, does not occupy space!
It's great. For flours and rice they are perfect
We cook a lot and like to have different kinds of rice available to go with whatever we are making. These clips go on an open bag really nicely and make it easy to pour the rice out when you need it and does a great job of keeping it contained when closed.