Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They work for their designed purpose but you have to put some pressure on it for deep cleaning; repetition didn't work with an uneven (grain) bathtub floor that was caked in old dirt. I eventually had to use a course scrubber BUT.. It worked very well on sinks and level surfaces with repetition. Glad I have it in my arsenal of cleaning supplies.
Real handy! It normally would take me about 4 hours to do my Hyundai by hand. This kit helped me knock it out in just over an hour. And it looks so much better. Don't let the price fool you, please. I know there are more expensive and bigger-named brush sets out there. This set works and it works extremely well. And this is from a non-professional who is simply a conscientious owner who likes a clean interior.
Y'all I have been cleaning my bathroom and grout with my hands and toothbrushes!!! And sadly the grout in my house was not taken care of prior to us and is filthy. I have not been able to get the stuff clean, till now! Tried this out on one of the showers grout last night and WOW! It's the cleanest this shower has ever been, I just sprayed my cleaner let it sit as it instructs and then went over with the dill brushes. Super simple and super quick. I did tire out quickly as I have zero upper body strength and this does require you to hold and operate a drill. Overall this was the best purchase I have made in a long time!
my girlfriend and i changed house last month, but the problem is that we have to take time to clean up our new house. We spent a lot of time at first,but it was slow and ineffective, and a lot of place is not easy to clean up until i bought this drill brush. It is amazing. i quickly clean the bathroom tubs and tiles, and the garden stairs. i loved it. My girlfriend is very happy to live in a new and comfortable house. thank you, Next time, I will buy your product again.
Great product fast shipping
Welllll where has this been my entire life? I have tried every product and even razor blades on my soap scum.... THIS finally did it. Love the xl long attachment as well. Ordering more for other options! Also, the flat large yellow on works best on soap scum. if you just hold it down and run it over it. The others were good for small corners in shower. I just rd a few squirts of soap scum remover, and had a washcloth on hand to wipe it and assess my progress. There is NO other product that makes soap scum go away. Now to buy a lighter drill to make it all even easier. Def recommend this product.
Its been years since my shower looked this clean. And with a quick rinse these brushes looked like new. I would highly recommend this product.
Wow I’m very pleased with the capabilities of this drill brush. I had my 10year old kitchen aid foster over . It had baked on caked on grease and you name it built up in it on it all over. I used bar keepers friend and with this drill brush and it blasted through the grease. I did have to move much the only thing I had to do was move the drill around other then that the drill brush did all the work. I would recommend this to everyone. This makes cleaning fun and easy.
Nice attachments for the drill and they do the work for you. Just make sure the drill is light enough for overhead cleaning or your arm gets tired. That's ok because if not for the drill it takes a lot longer to clean those areas and kept putting it off. Put it on or use a slower speed and you don't get splattered with cleaner. The extension piece makes it easier as you don't have to stretch as much as before. Those few extra inches really make a difference. Definitely recommend these.
Cut my bathroom scrub time by half and works way better then just hand power! I’ve got a bad back so scrubbing for long periods is a no go. Let the cleaner soak or not the drill has enough power to scrub anything out for you.
All Super, recommended.
How have I lived without this? I used the heads to clean my shower and my cabinet doors in my kitchen. I am using different heads for different areas of the house. My kitchen cabinets are painted and I was scared that the power of the drill with the coarse brush would take off the paint but it only happened once. It was my fault. I pushed way too hard and the drill went on its side and the base of the brush went on the cabinet. Oops. I love these. You need to buy.
This thing is amazing!! I just used it for stickers and even for removing and buffing out paint stains from a another bike hitting my tank... It removes the sticker and the gummy gunk left over without burning or scratching the paint. I am ordering 2 more!!
This was a great buy. I will definitely be buying another set down the road if these wear out.
This product works great! It cleaned my super old tub that has lost most of its finish. This was even cleaned just using Mr. Clean. Not even specialized soap scum/mildew cleaner.
Very good and fast transaction
Thank you very much, everything is good.
Thank you
I've only used the rounded brush to clean my wheels on my truck and I've totally gotten my moneys worth. I had a stuck pad on the rear of my truck that ate the whole rotor through to the vents. So I had more than just brake dust all over my wheel (molten metal flakes). I've hat the truck detailed a few times since the brake issue was fixed and everyone has always told me that my wheel was ruined. I sprayed my wheels with some purple power and chocked the brush up in my Milwaukee and went to town. Wheels look amazing. I found that just letting the brush do the work did better than putting a lot of pressure on it. If all the brushes fell apart now I will still be happy with the purchase.
Quality product, I recommend
Oh man why have I not purchased or seen this sooner! I am a very neat person and like to try my best to keep all my household areas as clean as possible. We have always had a couple of spots in the basement and garage that would not come clean with anything! Boy these did the trick like nothing to it. Mixed up some comet paste and went at those stains like a pro!! I can’t say thank you enough for a product being made like this.