We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All is super, sociable, caring, fast, Respect!!!
Very pleased, these scissors are nice & sharp, the laser is ideal. Highly recommend
Thank you very much for the fast delivery. Scissors are excellent, I recommend everyone who needs them in work. Now it will take some time to get used to. The seller is very reliable and the product fully corresponds to the description on the page. The item was shipped on the day of order, and arrived in two weeks! Seller of every success and prosperity!
Seller went to great lengths to secure package against any damage although unlikely for the item. . Just like photo. Laser beam is straight accurate. Thank you . Recommended!!
Very happy, scissor very practical, the laser is well seen.
Fine, thank you to the store. Good Goods and good service
Scissors super. Everything works.
Good scissors, the laser works.
The quality is excellent, the beam is strong, the blades are strong. Recommend
Perfect quality. Sent on time. I recommend. Everything fits the description.
They cut well.
Scissors are super, I recommend the store. Thank you!
These are the greatest thing ever invented!
Scissors of medium size, the beam on the blade lie perfectly exactly without error. The goods and the seller are very satisfied. Recommend!
The scissors looks good and cuts well. Came in time and fits the description.
Good evening. Order delivered. The product fully corresponds to the description, without damage. I liked the quality very much, made on conscience, the blades are sharp, the laser shines perfectly. The product is very satisfied, I strongly recommend.
Perfect! Good cutting quality. To check wear resistance over time. Fast delivery times. I recommend
Scissor exactly as described, quick shipment.
All good and the seller very kind
Very good product. Recommend
Conform to the description
All is well. Came on time
Great product sharp blade size fine light perfect