Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm surprised it arrived quicker than I expected. It is functional and it's a good quality product, I like it
Exactly the same as the photo, soft material and it shows good quality! It works perfect
i just got it and its amazing. Now my family will wonder why there is a loud banging noise coming from my room
Corresponds to the description
It is not as big as it appears in the images, however it is a good size. It works as indicated. So much fun to use
Funny gag gift. My husband hates computers. So this was the perfect gift.
Hilarious gift for my coworker! He loved it and it is ongoing source of fun and laughter. It actually does work as an Enter key on your keyboard as well which somehow makes it even funnier.
My hubby is loving this addition to his desk.
This arrived faster than expected. I expected it to be softer and more like a soft cushion but it’s more of a stiff foam. It works perfectly as described
Works as advertised. Some people have complained about enter key becoming stuck, endlessly inputting enter into the computer but there was none of that here.
The best product I bought in this app, it is definitely everything indicated, it fulfills its function of enter and relief at the same time, also it arrived very fast, thanks for so much
Fantastic! Quality and works well!
This is enjoyable, my boss hates it and I have plugged it into her computer. She isnt tech savvy and has no idea how to unplug it, she throws it to no avail. Hilarious to watch. But also a great stress toy for when I need to hit something.
fast delivery and good quality
Works fine. Is fun, no programming needed. Just plug it in and ram that cushion! Lots of fun for my co-workers!
HILARIOUS gift I got for my coworker. She thought it was the best thing in the world and it's really funny to see her use it. Totally worth it.
Purchased this for my boss as a gag gift, great laughs, and actually functions as advertised.
It really works. It’s very sensitive to the enter action. Love it!
This product is much more fun to use than I thought it would be. I keep it at home for school work and is much better than a stress ball.
Super cute as a gag gift for my dad that works on his computer all day! He loved it and it worked great!
Not a bad button .... Stuffed with something like paralon... You can beat strongly and you can gently press, works and so on! Recommend!
great stress reliver
The seller very fast and efficient. The button works very well. Thank you