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Smart Zoom Asymptotically Multifocal Reading Glasses

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Note: Please read the following carefully
If you ever wear is progressive lenses, believe progressive lenses can bring you a better visual effect and comfort; if you are a first time with progressive lenses, please use the following ways, may it be your good helper.
1. first of all, try to look at objects far away from the top of the lens. You should feel very clear. Since there is no degree of diopter above, it is the same as without wearing glasses.
2. keep your head now, move your eyes downward, and see close objects from below the lens. Can you see clearly?
3. please stretch your arm and take a newspaper to the farthest. Read through the middle of the lens. If you can’t see it, try turning your head up and down to find a position that you can see clearly.
4. in the observation on both sides of objects, if the sight to see objects from two lenses, you might find that clarity, reduced. It’s normal, don’t worry, you just have to rotate your head a little bit and try to look at the center of the lens and you’ll feel very clear.
5.note that the initial use of progressive lenses requires head movement, but you will soon be able to adjust to it.
6. when wearing progressive lenses, please lower your head and look at the stairs through the upper and middle parts of the lens. Do not look at the stairs with the lower half of the lens.
7. like changing new glasses, may be have a few uncomfortable in the beginning.
If you have,Don’t worry,this is is a normal reation,progressive lenses require a very short period of adjustment. The normal time is 3-10 days, because each person’s adaptive ability is different, it may need more time. When you complete the adaptation, you can feel the benefits of our progressive lenses.
8.progressive reading glasses and conventional reading glasses are different, progressive reading glasses Diopter, concentrated at the bottom of the glasses, the center,Diopter to the surrounding, and gradually reduced,At the top, there is no diopter. Both ends no diopter.

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of alisaleplus.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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