Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
iPhone data cable is essential nowadays, thus it is critical for our everyday life. i made a good choose - it not only looks cool, but also strong and durable.Like it very much, best bang for the buck.
Got them just before Christmas and they work on all our apple devices so far. Hoping it stays that way!
I like white color,this product is cheap and with high quality. it is convenient that i can use the longest one in my car. i like it!
Best generic charger cable I’ve ever purchased!!
Works Great and I have extra cords now too.!
Contact sensitivity: good contact, plug it in to charge, very satisfied!Charging speed: charging is really fast, the same appearance as my original cable material: the material feels very good, the cable is also very long, lying on the bed can play while charging, the price is very cheap
Very good value, good quality! They charge super fast. I love how it came with each size we are always running out of chargers and this is a great price for all the ones you get! I recommend
I like having extra chargers along side it comes in pretty handy. The cord is quite long and fair so that I can still stand and sit from a distance to be utilizing my phone. Just keep the expanding of chargers gozing.
It's convenient to charge multiple phones at the same time. But it is a little slower when charging at the same time. In general, a good choice.
nice price, and good quality!!I love long cable, its ez to Lie n play phone!!prepare one in car and two in room, still have 2,couldn't find difference between original apple charge cable
I can’t even handle a shorter charging cord now. Having a long one has spoiled me! These charge fast, have worked with any cube I’ve put them in and have length that’s realistic. Great price. I’ll only buy oh bulk now.
I keep losing charging cables during my travel. I want to buy a bundle of them. I also want to make sure they are long enough so I can connect my devices and my battery bank. This product is perfect for me.
Not bad！It is so quick to charge my phone. I hope I can use it for long time. I usually purchase the iphone charger cables since my son usually made it broken with his mouth
Great chargers! Smallest one is still longer than the standard Apple charger. Super sturdy.I am really satisfied with my purchase!these chargers are awesome for their price! i just got them, but they are charging my phone well and seem to be as durable as my other (much more expensive) chargers. would definitely recommend!
I really like the design of this charging cords, the 6 foot lengths come in handy. Also, it has a really good charging power and seem very well made. The extra length over a standard apple cable for me means the cable is not stretched when charging and being used at the same time. I have a couple iPhone devices that are really finicky about their cables, and constantly carp about 'this device might not be supported', but these work on everything, every time.
The cable works well with my iPhone XS. The charging experience is smooth and without any interruption or latency. It is actually much longer than I expected but it comes with a rubber ring that can be used to arrange the threads and adjust the length per my needs. This is a fantastic product and definitely worth the money.
i was pleasantly surprised Five cords for the price I paid was definitely a bonus. I used it for the first time last night in my bedroom. It was so nice to plug it in and have such a long cord! I could sit on my bed and use the phone without leaning over to be near the plug. Charged my phone perfectly overnight. Good product.
It's about 6 feet long, you know, I hate short cables, I love that length, and it charges so fast that I don't have to wait a long time.It fits all the Apple products in my house.
my original cord was broken, therefore i am looking for new one at amazon. this product is cheap and with high quality. the most important is that they have different length for cords. it is convenient that i can use the longest one in my car. i like it!
Feel the material is very durable. The things are good, they can be considered exquisite. The cable is also good and can be charged well. It can be charged when plugged in. The response is fast and fast. When plugged in, it shows that charging is not very hot. The quality is very good and it will continue to be repurchased.
The quality is very good, the charging speed of the mobile phone is very stable, the use effect is very good, the charging will not burn, the current is also very stable, and the data cable is very durable. Response is very flexible, super convenient, very user-friendly design, length easy to use, easy to contact and stable, not loose.
The item came with a perfect condition and packaging. I would strongly recommend people to choose 6ft as the first choice. The cable is sturdy even it's an economical option. It has worked perfectly with my iphone 8 plus and Xs Max. Recommend.
Does the trick. Can sometimes trigger a “device not supported message” but charges it up quickly.
Honestly these charging cables set was the best value set I ever got. I have my son and daughter one for each of their room. Must have two at the living room! Just ignore the old one we have, I will drop it lol!!!
Like the length of cord Would recommend it to friends