Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I purchased two of these to use on two different wireless systems. One system was a Fender system and the other was a Samson system. These mics work extremely well on these two units at a price that just cannot be beat!
I bought this mainly for use during video recordings but found that I used it more for my zoom classes. The cord is strong and long enough that I don't have to hunch over. Very nice sound quality. Paired with the wireless go system this lav is great.
the mics are great.
Quality and price according. Recommended.
Nothing wrong to say. It's good
Had a chance to use this in an interview setting and the mic sounds terrific. It also hides well in clothing. Much better option than using the “Go” transmitter as the wearable mic. Highly recommended
Love the fact that all you need to do it connect the piece to your phone and turn the mic on! These were affordable, have good quality, and it feels like a long battery life.
Very easy to use just plug and play. Tested this and have already referred two people to purchase this.
I use it for weddings and it's works great.
The mic, for what we are using it for, is just fine. It is certainly not on the professional level, but it doesn't need to be for our particular use of this mic.
Captures sound really well! overall highly recommend! I uses this little guy daily for live-streaming. Excellent quality
This is an awesome mic. The cord is a standard length, but the quality of the mic is fantastic.
Exactly what I wanted.
The profile/size of this mic is what makes it so great. Without the foam tip, it's a perfectly slim mic that works well adhered to one's chest under clothing. When mounted properly, you can't even notice it's there. The sound quality is excellent as well.