Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is my third gen iOttie device - and they just keep getting better. My only gripe (not worth a deduction) is that in my current car, the weight of my iphone 8 plus hanging at an incredibly low angle kept tearing the stick disk off the dash - something I had never experienced in other configurations with less weight at that angle. So I glued the disk to the dash (thanks Shoe Goo!), and no more issues. This is one of those simple devices that is extremely configurable. It can be flipped over, extended, and there are joints and hand-turn adjustments that can support some pretty wild configurations. It easily holds my iPhone 8s with its large case, and snapping the phone in or out is simple.
We just bought a second one of these. I am finally leaving this review to share that we have had great success with the first one through extremely hot and extremely cold days (both on a rough dash and on a smooth window). I won't speak for the second one as we haven't had it long enough. The only thing I should add is that judging from other peoples reviews it sounds like they just may have a quality control issue in the factory. I see a lot of good reviews and a lot of bad reviews. To me that means that you either get a good one or a bad one. For us though we have no complaints.
You can transfer it between vehicles and for most dashes will stick right on. The mount is not shaky, creepy, or short of features. It held my iPhone X (with case), and before that it held my iPhone 6s Plus. I use this for long distance travel and commuting and t is perfect. The mount makes it very easy to load and unload your phone and change the orientation. This new model looks best out of all of them.
Great Holder! comfortable, strong, good quality
Don't bother with those crappy 'vent' mounts. They're all terrible and will probably just mess up your car's vents. This product is vastly superior, and a great price! I bought two of these (one for myself and my wife) and we couldn't be happier. Installation was a breeze, and daily usage is also supremely easy! You won't regret buying this universal car mount. If you don't want to stick it to your dash, you can use the window. We both mounted ours on the dash (never was a big fan of window mounts because of the blocking of the view, but on the dash it works perfectly.
When Georgia went to NO CELL PHONES touching your body this past summer, we knew that we needed something other than on the seat between our legs as a location to put the phone. I am short, so this holder works perfectly for us. On the vehicle that I normally drive we have it on the ledge of the dashboard and have adjusted the arm so that it comes down and out of the window. It is centered between the driver and the passenger. On the other vehicle, my husband mounted the holder to the left of the steering wheel on the front of the dashboard, again out of the line of sight (for driving) but within proximity of where he is sitting. Anyway, the arm (in both vehicles) is staying in place and the phones seem nice and secure within the mount! For us, it was a perfect purchase
I only bought this because I work as a delivery driver and they're using an app that monitors my driving, well little do they know this is some kind of magic phone mount, I can accelerate, turn and brake however I want without it showing up on the driveocity app they use.
This is by far the best and most versatile of any holder I've owned. It has so many angles of adjustment, that I've put two of them in different vehicles now, and I hope they stay in business when I need more. The suction cup is very strong, even in the Florida heat on windshields, and you can get it sticky again by running it under warm water if it comes undone. The gap on the bottom for your charger cord is perfectly placed. The strength of the "grip" is also really good, as I open up my Jeep occasionally, and even in high winds and highway speeds...the phone stays in place without fear of it getting blown out (or shaken loose) the open doors. I've used multiple sized phones, and they all work great - best product I've bought online in a while, and I'm glad I paid a few dollars more compared to the others. Most of my others ones broke, fell apart, didn't have a good suction cup, wouldn't fit multiple devices/phones, etc. This one is fantastic!
Everything is perfect. Seller recommended
Good quality, I recommend it
I own an iPhone 13 Pro Max and trying to find a car phone holder that also charges has been a struggle. Until now. This charging car mount surprised me. It charges and securely holds my phone, even with a case.
This will be my 5th mount to purchase. I've given some away as family likes the way they sit and how easy it is to setup and the ease of placing your phone in the holder and the phone is then clamped in. Highly recommend this particular brand iottie. I believe it would help those who have hand issues due to the amount of squeezing it takes to release the phone.
I'm really picky on these due to the obvious fact that they're being used while driving and I can't have my directions fall while I'm driving a van full of kids. I had one of these two years ago and my husband...broke it while rushing to grab his phone out of it. I still don't understand how as it's a SIMPLE RELEASE system that coincides with how your hand is already in position to grab the phone.... I went a year before finding it again, which was agonizing and trust me when I say he got an ear full from me every time. Especially over a 4 hour drive to beach. He is not a good navigator so my options were following his guide or driving with one hand and holding phone with directions in the other hand. He is NOT allowed to touch this one.... I place it on the dash to far left where I already have to be careful of the blind spot caused by vans design. Just remember, to use it on dash you have to use the round black disc that comes with and the suction cup goes on top of the disc. I have never had it fall or fail me. There are multiple places to adjust and tighten it so you can personalize it for your vehicle and view.
As a rural mail carrier I was I desperate need of a phone holder. I absolutely love this! It is easy to just place my phone and the sides close onto my phone holding it in place. I have a s9+. I go down so many bumpy roads and this holds my phone perfectly with no issues. I love the multiple different sections you can adjust. This is a definite in my car. I loved so much I even purchased another one for my regular vehicle!!! You just push the side pieces and the holder comes out. Then they stay out until you press the iottie symbol. All u have to do is push your phone into the holder and it snaps onto your phone. By doing that this holder should be able to fit a wide variety of phones! The bottom holder that keeps ur phone from sliding down also is adjustable. Best phone holder yet
First of all I don't know what everyone's problem is with saying this product didn't stick well. The video I posted shows the base unit practically pulling my plastic dash cover off. This thing sticks WELL. I live in Florida and to say it can get HOT is an understatement. I have tried to pull this off and I am not kidding when I say it will take considerable force to remove it once attached. A previous holder I had was similar in it's suction cup design and it also had no issue holding fast to my dash and this one seems nicer. The articulate freedom of movement is very good and the entire thing is sturdy. The one handed operation to attach the phone works well with a satisfying SNAP. Removing the phone is just as simple, simply squeeze the two arms on the side and the phone detaches. The telescoping arm is nice also since on my mustang I have to attach it further back on the dash. So far I'm very happy with the holder and glad I purchased it.
I bought a different brand and my husband bought this one...After comparing them, I returned mine and bought one of these as well. We both have them mounted on our dashboard close enough to our steering wheels that it is so easy to use our phones as a GPS (which is way more accurate than those that come with our cars), and also if I receive a phone call it is so easy to touch to answer and have on speaker phone which is way less annoying for everyone than the blue tooth in my car. Also we love how easy it is to put the phone in the holder, it literally automatically snaps in place on the sides to hold the phone securely, and is very easy to release with literally one hand as it has other levers on each side as well that you just push in and the top levers release the phone automatically. Very easy to charge your phone with a car charger while in place in the holder. We love this holder, recommend highly.
Tennessee just changed their cell phone law and I needed something in a hurry! Nicely packaged, everything was in its own little zip bag. Instructions have pictures and verbiage. I found the pictures were not helpful. The assembly was simple. I put it right on the dash of my car sitting in full sun for hours and it everything adhered easily. I like that everything is adjustable with just a turn of a screw head and that my iPhone X with case fits vertically and horizontally. The arm moves in a variety of directions and positions to make viewing simple. A great product that I would recommend to anyone who needs a hands free phone mount. I did not try placing it the windshield--just on the dash.
Sturdy and super easy and convenient to remove with one hand and just as easy with that spring loaded light touch button. i had electric before and it took what felt like so long to close. Here it's virtually instant. Had 3 diferrent holders this is the BESt by far!
I must have looked at a couple dozen of these types of smartphone mounts before choosing this one. First, the basics: The item arrived on time and as described. Next, it adhered to my dash without any problems. It has done a great job holding my smartphone in place and the quick release mechanism makes it easy to use. It has come loose from the dash one time, but it was a very hot summer day in Georgia, and the car was parked on blacktop. So, the interior temperature was extremely high. I followed the instructions (wash suction cup with warm water) and reattached it to the dash. It has been there for months without any problems. I bought a second one for our other car.
This thing has been through hell and back in my truck for the past year and its still going strong. Its pretty low profile and doesnt block too much, the suction is beyond fantastic on both the dash and the windshield. I love the ease of locking my phone in place and unlocking is a breeze. The only downside here is the phone case you have will def matter. I have an otterbox defender series on my google pixel 3xl and while it keeps it locked in 99% of the the time there has definitely been a time or two my phone popped out but it was usually when i had it plugged in to the charger. Overall I’m thoroughly satisfied with this and would purchase it again!
This thing is literally awesome and worth the money. I got tired of trying to put my phone on the steering colum or in a cup holder while I’m following directions to go to new areas or what not. This makes it much easier. I believe this can fit a lot of phones. It fit an iPhone 8+ and a galaxy note 5 and note 9 with defender cases on them. And it holds the phone very securely. To put that to the test I hit a speed bump in an empty parking lot going 30 and the phone never moved an inch including its stand. Definitely recommend this to people who need something that will hold their phones on the dash or wherever you choose to mount it. It can also go in any direction you choose it to go. Horizontal, vertical, higher, lower, upside down, and just any other direction probably.
This is based on initial experience; I ordered one for each vehicle after assembling and trying one. It's made of plastic, which may be problematic in extreme cold. I'd expect the dash disk adhesive to soften in the hot southern sun, and would not recommend putting adhesive on a dash regardless, based on prior experience. The suction cup is properly designed with a lever that actuates the suction. This should be very secure if applied to clean glass, and the lever should permit easy removal. In most cars, putting in at the bottom left corner of the windshield should be practical and out of the way. My main use is simply with Google maps while driving. It's problematic to hold the phone in one hand or balance it on a lap, or prop it against part of the dash or console while driving. My secondary use is in flying, putting an electronic map in easy view, on the small screen of a cell phone, as navigation backup in case of power failure. More after use...
Only stand I found to work with my iPhone XS Max in otterbox defender series case. While the fit is not perfect it is a bit snug and could be slightly bigger. I recommend placing the phone as low as possible in the holder so it is more secure. Don’t grab the phone by the bottom or it might fall out when car shakes or bumps. Otherwise is the only solution that I know of for a phone of this size as my case is giant! I know several other people with this stand and they all like it and use it for phones in giant cases. Highly recommend! Very versatile and should last through several phones. Included pads are also very sticky so install with care.
I needed a phone holder to keep my phone handy and accessible to plug into the U Connect in my Jeep. I didn't want to stick the adhesive pad just anywhere on the dash as many of the dash surfaces are leather covered. The length was just right to use the suction cup to attach to the window, and still hold the phone just at the edge of the dash board. Been using it for a few weeks, and no problems with the phone slipping out. Easy to insert the phone, and the mini usb plug on the phone centers perfectly with the opening in the bottom of the phone holder.
I bought this product because I recently bought my first car and frequently need to use the GPS on my phone, but I didn’t have a place to put my phone where I could easily see it while driving. I wanted something sleek that would look nice and match my car’s black and light beige interior while still being practical and inexpensive. Based on the reviews for this product, I purchased it. It was easy to install. I like how easy it is to put my phone on it; I have an iPhone 6 with a semi clunky case and it fits perfectly. I love that I can rotate and swivel the phone to point in all different directions and even switch to landscape mode. It holds onto the phone well and the phone has never fallen out of it. I like that there is room for a charger to stick out of it for when I’m charging while driving - that’s handy. All in all, I’m glad I bought this. It’s the perfect home for my phone in the car and I would highly recommend it.