Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This thing has been through hell and back in my truck for the past year and its still going strong. Its pretty low profile and doesnt block too much, the suction is beyond fantastic on both the dash and the windshield. I love the ease of locking my phone in place and unlocking is a breeze. The only downside here is the phone case you have will def matter. I have an otterbox defender series on my google pixel 3xl and while it keeps it locked in 99% of the the time there has definitely been a time or two my phone popped out but it was usually when i had it plugged in to the charger. Overall I’m thoroughly satisfied with this and would purchase it again!
This is based on initial experience; I ordered one for each vehicle after assembling and trying one. It's made of plastic, which may be problematic in extreme cold. I'd expect the dash disk adhesive to soften in the hot southern sun, and would not recommend putting adhesive on a dash regardless, based on prior experience. The suction cup is properly designed with a lever that actuates the suction. This should be very secure if applied to clean glass, and the lever should permit easy removal. In most cars, putting in at the bottom left corner of the windshield should be practical and out of the way. My main use is simply with Google maps while driving. It's problematic to hold the phone in one hand or balance it on a lap, or prop it against part of the dash or console while driving. My secondary use is in flying, putting an electronic map in easy view, on the small screen of a cell phone, as navigation backup in case of power failure. More after use...
I needed a phone holder to keep my phone handy and accessible to plug into the U Connect in my Jeep. I didn't want to stick the adhesive pad just anywhere on the dash as many of the dash surfaces are leather covered. The length was just right to use the suction cup to attach to the window, and still hold the phone just at the edge of the dash board. Been using it for a few weeks, and no problems with the phone slipping out. Easy to insert the phone, and the mini usb plug on the phone centers perfectly with the opening in the bottom of the phone holder.
With all the available car mounts on Amazon, how do you pick one? I needed an arm that extended 4-5 inches from the windshield or dashboard. I picked this one because it has an arm that extends and articulates a few ways. I initially tried it on the windshield, where it worked well, just not in a location that was easy to see. I thought maybe it would work for me better on the dashboard, but was reluctant because I never though it would adhere to the pebbled, curved plastic dash. When I tried to remove it from the windshield it would not budge. I went back to the instructions to make sure I was removing it properly, then continued to pry it off the glass. It mounted to the dashboard material just fine and it has not budged in more than a month since I installed it. I have the arm extending nearly the entire distance, maybe 4 inches, Amazing!
I had tried an older version of this year's ago which didn't charge the big phones, this new one works great so far! Using the dash pad mount which has been working for years in my other cars non wireless iottie.
I researched a lot before buying this car mount. I have been using it for quite awhile now, and I have no complaints. Here was why I chose those one, and how it does on each point. - Secure Mount: Has never fallen off. - Securely holds TWO very different phone sizes: It does do this successfully. I have an iPhone 5s, and my wife has an iPhone 6+ which is quite large in comparison. We both have Otterbox cases. The 6+ is snug, but fits! My phone fits quite easily. - Ability to charge via cable with phone mounted: Yep, I can do that. Works just fine. - Adjustable at multiple angles to best suit the mount placement in each car: I bought two for cars with very different windshields and with very different placement needs - a slanted windshield in a sportier car vs a sedan windshield, a high dash vs. a moderate dash. Both worked out nicely given the adjustments available on the mount. Great purchase. Never a daily frustration, which is what I wanted in a mount. I also feel safer with my phone up within my line of vision.
I torture-tested it, well sort of. I drive a car with a very hard suspension (mazdaspeed3) and I drove it on an extremely rough road for a full hour. At first it began sagging a bit, but then I tightened it some more and it stopped completely. Normally I hate suction cups, they are always crappy and fall off very easily after a while, but this one has impressed me. Awesome product so far, has already exceeded my expectations. Especially since my dash is not completely flat and it still manages to stick on holding a heavy phone, on a super bumpy road, in a car with a rough ride.
Have purchased 2 units so far. It is good quality. The mechanism for holding and releasing the mobile phone works very good. The suction power and adhesion is super great, awesome, in both dashboard or in glass windshield. There is one thing I didn't like, one of the two because of the sun heat when I tried to change the unit to another car, it started to leave a gummy adhesive residue hard to clean, had to use an industrial chemical organic solvent called Ketone (nail polish remover) industrial grade. At the end of the day had top throug that unit away. I think it is better to attach the unit to the dashboard to avoid this problem
I really like this dashboard mount. It was very easy to install. It hasn’t moved at all since I installed it. It is very versatile regarding cases on your phone. My husband’s case is bulkier than mine (iPhone 8 plus) and it adjusts and works fine for him. I put a pop socket in the back of my case and it doesn’t fit quite as it used to. I have to align it just right for it to work but it still works fine. I really like that you can turn it so that your phone is in landscape mode. I also like that it can tilt up, down and side to side. It’s also nice that the bottom lightning port is exposed so I can plug in my charger if needed. Overall it’s a great purchase.
As with the other iOttie mount I have, this one was very easy to install and always maintains its suction. The big difference is the round sticky pad they give you to attach to your dash before you attach the mount itself. That allows for a very smooth surface for the suction cup. Once you use the lever to initiate suction, it will not release even with significant bumping while driving. The only time it lost suction for me was when it was in direct sunlight for a few hours. But it easily re-suctioned and has not had a problem since. The clamps easily and firmly grip the phone when you place the phone against the initiate button in the back. I find it a bit difficult to use the release levers on the side. They are pretty sensitive and sometimes don't depress all the way, which prevents the clamps from releasing. I just have to make sure I pinch them fully to disengage the clamps. I would not hesitate to buy this again. I have already encouraged others to buy this mount.
Absolutely love this phone car mount. Incredibly secure hold not only on the dashboard but with my phone. I like that it has an opening at the bottom so that I can run my USB charging cord to the phone when my phone is mounted. I tried the vent one, but the mount wouldn't stay in the vent. The CD kind was not an option. This is my third iOttie (I have one of the earliest ones and a newer one that extends). For this vehicle, I wanted one that would extend and then be able to drop below 180 degrees so that the phone hangs a big below my dash. This one's ability to pivot 225 degrees made all the difference. I can keep it in eyesight without it taking up too much of my vision out.
I like the ability to adjust the phone in multiple directions. I'e had it for about a month now and it is a solid mount. I keep my phone plugged in most of the time and the mount does not interfere with the cable. I attached the sticky base to my dashboard (Toyota Highlander), I hope that when I dismount it won't damage the dashboard, it should not for what I read. I had been using a cradle attached to the vent which pretty much made that vent unusable. I like being able to use the dashboard vent, especially now with low temps outside.
I'm pretty happy to have picked this up. Using the included charger, cable, and cd-tray install was easy and it charges my phone just fine. I was pleasantly surprised by how it's made so that you just push the phone into the holster and the clamps automatically close, and the buttons to push them back out.
Used with a Samsung note 10 + phone with a heavy duty case in a stiff suspension on rough rodes nor at high G force. If by any chance due to hot extreme hot weather or cold not sure exactly what can triger it to fall off just wet it with water clean it & re stick it trust me it will stick like glue again. if it's coming loose its probably due to some material your sticking it to. Mines on a rough plastic in a VW Golf R without any issues. As far as a suction cups this is one of the strongest I've ever used. It's worth every penny & then some. Also like the fact it does not damage anything like vent mounts do due to weight. I've tried the magnets as well & they do not hold big phones in cars like mine & the magnets on note phones with pens can interfere with phones pens, wireless charging etc. It's very universal in what phones it can hold & mounting placement as well. Definitely 1 of the best car phone mount out.
I really can’t imagine an easier way to place my phone in a holder than the way you do in this one. You just set it in and a pressure release button causes the arms to clamp onto the phone. My phone has not fallen out of it yet either. It is great that this phone holder is so versatile. I appreciate that I can situate it how I want regardless of the angle of my dash or where I want it placed. I am worried about my dash of it breaks or when it comes time to take it off (the sticky pad is remarkably strong. It could hold me like I were a fly on fly tape). Plus it is a little bulky but it carries itself well.
I have a 2015 Mustang and wanted a clean look for a cell phone holder. I initially bought a vent phone holder/magnet and that did not work out due the style of my vent. I then bought a cell phone holder that goes into my CD player. This didn’t work as well as the shift was too close to my holder and my phone was in the way. I wasn’t too thrilled because it seemed like the only way I could mount it was the window given my dash style (I was wrong). It was an easily assembly and no directions needed on my end. I was able to mount it to my dashboard because it has a great feature and that it extends out! This was awesome as I can keep the clean look without having a suction cup on my window (especially in HOT AZ weather) and have it eventually turning yellow. This holds my Iphone XS Max with no issues. I would second guess the purchase, go for it!
The first iOttie I ever bought was the One Touch 3, and ever since then I have had people ask me about the phone holder in my car. So, I started giving these out as gifts, and people loved 'em. The best part for me is that it just won't budge once it's on. the sticky suction cup does the trick in any situation. And if it finally comes off after a year of sitting on your dash, rinse it with warm water, and put it right back on. Even though it has a metric ton of adjustment knobs, it doesn't vibrate noticeably at all. That's where other brands fail, and iOttie just breezes through. Last year, in early 2018, I gifted the new One Touch 4 to my dad. 3 months later he came back, and he asked if I could order him three more. Since then I've been giving this new version away left and right. Last week, after years of trusty service, a small plastic piece finally broke off behind the touch shield of my beloved One Touch 3. Now, I finally get to upgrade to the One Touch 4 myself. It's got some big shoes to fill, but I think it'll be up to the task.
Not only is it easy to install, but the ease of use is fantastic. Once it is placed you simply squeeze the two little wings and the arms spread and when you place your phone on it they automatically close with a very strong grip. Only to note that if you use the hAnds free feature of your phone like Google maps etc. Make sure that it is installed close to your line of sight. I made the mistake of putting it a bit too far to my right. Takes my eyes too much out of line with the road. I purchased some extra dash mount pads which helps the sticky suction cup to adhere that way I don't have to make a mess by trying to remove the original one. That way I can reposition to a better, safer spot. In all it works great.
I’ve been looking at these types of products for a while now and finally decided I needed one for when I’m using my navigation app. I’m very impressed with the versatility of the mounting; the product will hold my iPhone 7 Plus in any position I want in my dash or windshield. It is surprisingly stable mounted on my dashboard and in the perfect position for me to see the screen well. It holds the phone very securely without having to remove its case; other products I’ve tried allowed the phone to fall as I was driving, neither safe nor convenient. The holder feels well made to me. I believe it will hold up and serve me for some time, maybe through my next phone.
Overall I'm very happy with my purchase.
We just bought a second one of these. I am finally leaving this review to share that we have had great success with the first one through extremely hot and extremely cold days (both on a rough dash and on a smooth window). I won't speak for the second one as we haven't had it long enough. The only thing I should add is that judging from other peoples reviews it sounds like they just may have a quality control issue in the factory. I see a lot of good reviews and a lot of bad reviews. To me that means that you either get a good one or a bad one. For us though we have no complaints.
Great Holder! comfortable, strong, good quality
Don't bother with those crappy 'vent' mounts. They're all terrible and will probably just mess up your car's vents. This product is vastly superior, and a great price! I bought two of these (one for myself and my wife) and we couldn't be happier. Installation was a breeze, and daily usage is also supremely easy! You won't regret buying this universal car mount. If you don't want to stick it to your dash, you can use the window. We both mounted ours on the dash (never was a big fan of window mounts because of the blocking of the view, but on the dash it works perfectly.
This is by far the best and most versatile of any holder I've owned. It has so many angles of adjustment, that I've put two of them in different vehicles now, and I hope they stay in business when I need more. The suction cup is very strong, even in the Florida heat on windshields, and you can get it sticky again by running it under warm water if it comes undone. The gap on the bottom for your charger cord is perfectly placed. The strength of the "grip" is also really good, as I open up my Jeep occasionally, and even in high winds and highway speeds...the phone stays in place without fear of it getting blown out (or shaken loose) the open doors. I've used multiple sized phones, and they all work great - best product I've bought online in a while, and I'm glad I paid a few dollars more compared to the others. Most of my others ones broke, fell apart, didn't have a good suction cup, wouldn't fit multiple devices/phones, etc. This one is fantastic!
I own an iPhone 13 Pro Max and trying to find a car phone holder that also charges has been a struggle. Until now. This charging car mount surprised me. It charges and securely holds my phone, even with a case.