We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It works well. The heat it emits is strong, you have to be careful.
The product is satisfied with the seller I recommend. the thing works. It is necessary to adjust to different materials, adjusting the speed of movement. The thing is fireproof!!! Charge with batteries and throw in the nightstand will not risk. There is a great probability of acting and heating the thread. Be careful!
Product as advertised I recommend it to everyone
Works great. There is a wire for charging. Heats up in seconds. Recommend!
To the seller a huge thanks for the quality product, I recommend!
The item is good. I'm remarkably pleased. thank you!
Our primary use is frozen vegetable bags. The seal nicely. Back in the freezer and it helps prevent freezer burn. We've also used it on chip bags. Quick, easy and does the job.
It worked great with the specially made vacuum seal bags but it just wasn't designed to seal other bags.
Works as described. I will follow up after I use it a few times.
Works well at home for sealing bags and how good it is Rechargeable
Easy to use
I can say and say what works perfectly well thanks.
Arrived very fast and great condition thanks. Later I will leave my experience with it and how it works....
This product is amazing, works perfectly! Thank you very much
I love this item , works great and is veryhandy
The item is just as described. It might rip off the plastic if you push too hard and it might open easily after closing it, but it closes it perfectly
It is very simple to operate and works very well on wrappers for snacks, cookies and the like. Very practical as it is rechargeable and because of its size. Also at a very good price compared to similar battery products
Is cool. Works just like the description. Thank you
Good product quick arrival
Satisfied, I recommend.
The product works correctly is of good material
everything work. good product
I just received the product and I just tried it. I am delighted, it works super well. Still I am delighted with the purchase.
Daughter loved them
Very good goods, everything works. recommend