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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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I really enjoy this phone charger! I like to lay in bed at night and be on my phone. All the regular chargers out there wear down over time and break..this charger allows you to hold your phone without putting pressure on the connector to the phone. I highly recommend this phone charger!
I love everything about them. The style and design, is just what I had been looking for. The cost of three of them was amazing.
These are great since they are durable and just ridiculously long. I love that the plug is at an angle so the cord doesn't have as much stress on it or need to bend as much, makes these long cords last so much longer. Worth the buy. Plus, if you do break one, its a multipack
I am always laying my phone down to play games or to make videos and the standard chargers always seem to break with a straight input cord. The angled cord is perfect for my needs (no break at the point of contact)
I cannot tell you how many charging cords I've ruined by repeated bending such that I've almost broken the cord. That's now a thing of the past with the sleekness the right angle cord is at the point of insertion into my phone. And the more substantive reinforcement will better protect the cord. I'm so happy that I tried these, and I'll never go back to the straight insertion type of cords.
What's to say. These are long cables that I commonly use for my phone and tablet. I love the angled connectors, as they make it easy to hold my device while it's plugged it. I love the bright red. Not sure that matters, but there you have it. These cords feel substantial, like they'll last a long time.
Nice charging cable. I really like this USB to see C charging cable. It's nice that the part that goes into the phone is turned at a 90° angle. This is the critical place that most cords fail. Having the plug this way eliminates that problem. I've seen other reviews on this product or they've shown pictures where the plug-in part is destroyed. I don't necessarily think that will happen in most instances. Common Sense should prevail and not to yank the cord out over the phone. If you're careful, there should be no problem. overall I'm very happy with this product and would definitely buy again. There was one part of the review that said shearness, rating it by the stars. I left that one blank. The reason is because I have no idea what that means or the context of it the question. It's a charging cord not a fabric or material. Like I said before overall, it's a good product and phones, Bluetooth adapters, and wireless headphones all charge quickly with this product.
I'm a gamer , so I tend to have my phone in landscape mood (sideways) so the angle is great. I'm no long bending the cable, all 3 cables work, and with a fast adapter the cable fully charged my phone from 3% to 100% in 34 minutes. so thumbs up and a big thank you...great buy!
this is a good product. It lasted for about 6 months before we needed to get another one. One due to it breaking from a teen bending and pulling on the wire too much. Which is the longest a charging cord has lasted the teen! It doesn't cause the charging cube to get over hot like a lot of cord brands do. When the phone is completely empty it fully recharges it in an hour. Works in the car Jack's and connecting to computers for transferring too.
I absolutely love this cord. The angle give this sturdier cord and stops the pulling when charging while use. The length is another plus. I highly recommend this product.
Second purchase to replace other standard charging cords for Note 8 and Note 9. The 90 degree charging connection connects well, less obtrusive, and less stress on the charging port itself. Highly recommended buy.
Exactly what I was looking for and works exactly as advertised
This is by far the best charging cord i've ever purchased. I can stilthe l use my phone while it's charging without the cord getting in the way.
The plug style is great for being on your phone or tablet at the same time your device is charging. Recommend.
Sometimes my tablet will still say it is slow charging but in less than an hour it goes from 5% to 100%. I really picked this cord for the 90 degree angle.
Very nice item worth the price :-) Very durable. Recommend.
Love these cords will definitely be buying more best value anywhere built tuff and super long.love these cords
A very good cable. Exactly what I need. Thanks
Excellent quality. Great length and durability. The 90 degree charging head is such a clever design feature for ergonomic charging during use.
I really like the length of these cords. I also like the 90° plug because it doesn't bind the cord up.
about time they come out with the 90° angle. The straight ones don't last that long as the wires end up breaking from being bent when charging.
These are taking a beating & keep on charging. Phones & speakers charge quickly.
Came fast received just as ordered, looks to be nice quality.