Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Easy to install and very colorful. When hot water comes out it turn red to warn you. Very nice. Love it.
Had to buy 3 different brands to get the right one that works correct - these are it!
I bought this for my sisters birthday. She loves this thing! and it is amazing to see the colored water stream from the faucet. It works folks. I will warn that it may not fit some of the newer faucet heads.
Works well. I had to take off the top part and screwed it on faucet. Colors with swivel!!!
I love this item Everyone is surprised to see the different coloring changing when I am using the kitchen faucet I also brought the color changer for my toilets. Just little things fun to have and not high priced
I love washing dishes now and seeing the colors change. The colors light up my silver steel sink, especially at night. Makes turning on the water fun. The colors travel down into the stream of water and reflect everything in the sink. Works just fine.
I love it and my family loves it. Keeps little hands from getting burned. Blue is cold green is warm and red is hot.
It starts off blue when the water is cold, then turns green for lukewarm water and then turns red when it gets hot! So much easier than getting my hands wet every 20 seconds to test it or even burning my hands!!!
This fixture is practical because now my bathroom sinc doesn't splash the water. The water comes straight down and the LED light just makes it look so modern and cool.
Guests are surprised when they use the guest bathroom sink. I like that I can turn on the water before shaving and I know when it starts to turn green, the warm water is arriving. So far, I have had these for several months and haven't had any problems.
I got this just cause it looks cool, the Led are powered by water flow which is cool, easy installation, and the added pressure is a bonus. It does stick down little bit further than a regular tip, probably about an inch but that's not a worry for me. The color changes are temperature activated and work, while washing my hands I do find that when it turns red, it's to damn hot so I turn the cold water knob little bit to make it green and its perfect.
Bright shines children wash hands and like dishes
Needed to replace my bathroom sink and discovered one with the LED aerator. So I went on line to fine an aerator for my kitchen sink. These things are way cool. When the water is cool/cold it is blue, as it warms up it turns green and when it is hot it is red. Love it. I recommend!
Works like a charm. Did not fit at first, but with the correct adapter it works fine. Great conversation piece with guests.
We love it but they do not fit on bath sinks my husband hate internet but loves these light hope seller contacts me why it only fit kitchen sink moen brand we love it nevertheless we save highly priced hot water at night it’s a God sent at nite no more lights just the pretty sink this is great for Children thank for a neat product
If you feel like your kitchen is drab, pop one of those suckers into the sink and have some excitement in you life.
I purchased the swivel 3 color temperature sensing faucet. I really like it. Flow is good, color is bright, and temperature is accurate, though it does lag about a second or two behind reality. It replaced a non swivel temp light that lasted about a year.
Absolutely love these! Great value. Adds color, novelty, and even safety to any faucet, lighting up the sink at night, and letting you know if it’s too hot. Thank you! Not sure how long these will last - just installed, very easy, but if they break, I’ll buy more!
It was beautiful everybody loved it everyone wants one
At temperature, the color does not change, but it's not so important, children's dishes washed with pleasure! Thank you!
I was having problems with my kitchen faucet not pushing out enough water. The only reason I bought this was because I thought it would be cool for my faucet to lite up. So I was very surprised that once I installed it (which was very easy by the way) that it also change the pressure of my water and allowed more water to flow through. Which I was not expecting. But I also like that when the water turns hot the faucet turns the bright red. Very very pleased with this purchase
Love these. I get so many comments when someone goes into my guest bathroom and turns on the faucet. So much fun. They change colors exactly as described with the water temperature. Just screw off the old and put on the new.
Works like it said it would. I received the one that changes color from Blue (cold water), Green (warm water), and then Red for (hot water). No batteries required. Has really good water flow and a screen inside to catch the tiny particles like the regular one I have on my sink.
Who would’ve thought during the blizzard in Texas when nobody had electricity, I had a light when I wanted to use my sink and Faucet. I am hearing impaired and I got them originally so I wouldn’t forget and leave my faucet on if I turned away from it to do something else. I love them for that reason also. Those of you understand out of sight out of mind as we age. LOL I think I’ve had this about three months now and they’re still working fine. The first ones I got did not have the swivel and I missed that on my kitchen sink. The ones without the swivel work on my bathroom sinks just fine.
These things are great! Easy to install and they are a life saver. I have numbness in my hands and the lights help let me know when the water is too hot to use.