Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I highly recommend this item if u own a bike i order one red and one blue because i wanna change colors once in a while. Then lights work well and buttons are easy to use
As descibed, works.
Goods received all workI will order more thanks to the store✌& Middot;
cool stuff, quick delivery
excellent. Works as advertised.
just as described, good value
Strong lasers, bright light and very light! Great product.
efficient lamp
Second time to buy. Excellent light.
Has several flasher settings and is very bright I liked it
fast shipping. product works as described.
Top notch product, has various blinking modes and is highly visible!
I got what I expected. Thank you.
Item came extremely fast, product tested and in great condition. Will buy from this store again in the future. Thanks!
Great Light, Just as described. LED light for bike lanes is very bright. Recommend.
Received, Great Product Fast shipment Happy Customer 5 stars store
Rychlé dodáníFor you peníze dobrýSvětlo 7 funkcí, laser 2 funkce. For 2x AAA batteries. Uni držák K volume.Laser availab viditelný
The Led light is very well together with the laser I hope it is durable
Item as described. The light and the laser are both very bright. The light has several modes (like maybe 6 or more). Laser can shine both lines or just one. Would recommend.
Its a great product, very bright and the lasers are very nice and all functioning well. I have used it on the bike and it has not gotten wet.
Fast shipping and item works perfectly
It's good, it will be very visible in the dark, the main part has 7 modes, one ordinary one, 6 flashing different, The lower part works in 2 modes, normal and flashing. Included holder
The goods arrived in a month in the Ryazan region. Stayed in the Domodedovo sorting center for 20 days, the reason is not known. The most important thing is that they delivered to the point of delivery in whole and that is good. Everything is in working condition. Thank you store!
It can be seen even in the light. The only negative that you can not power directly)) or then two batteries or batteries are necessary. Another minus is that you can not just take and turn off. These flashing modes would be better included as that separately (and it would be better not at all)
For your money, all the rules. lasers are clearly visible at night. The lantern itself is all norms, it is clearly visible from a distance, so it fulfills its functions.