We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is super, it works, hung for the child in the toilet, because it does not reach the switch. Baby happy
I recommend the product and the store!
I liked it very much! Shines Super! Powered by 4 AAA batteries.
Convenient tape, on the back side self-adhesive. Nice white light. thank you!
Everything is well packed, works fine. Bought for the stairs, good lighting and beauty is extraordinary. Seller recommend!
Very happy thank you. Fast shipping
Super, I advise, delivery 2 weeks
For the cabinet, the more so if the laziness to pull the wires is powered by batteries, installation without problems just glue and everything, adjust the timer and everything is ready, only need to buy four мизинчиковые AAA battery.
It arrived earlier than expected, it's great. Complies with the product description
Everything is as in the photo. Great tape. It has been hanging for a week, does not come off. As a backlight during the night dojo will do :) I took 2 pieces at once. The second one has not yet been hung, because they thought it would be possible to bend the tape sideways and run it in 2 rows along the kitchen set, but it does not work, since it is a very strong tape.
Everything works, the light is bright enough to illuminate the closet. I haven't fixed it to a permanent place yet, I'm looking after how it is more convenient, therefore, in the photo, the tape is simply stuck in several places. Let's see how the glue grabs, I'll add a review. Thank you seller!
it's very beautiful, I like it.
Good thing and fast delivery
The light is strong and illuminates well, the only thing is not that sensitive and you have to touch the base every time to make it turn on. But it is very useful and works well. It takes small piles.
For the cabinet, that's it. It sticks perfectly does not bounce. It shines perfectly, switched to a motion sensor. When open lights up, also adjust the glow time.
Good one! Working take not the first time! The first one who bought works for half a year without a crash!
Works well. It shines bright. It came quickly. I'll order a ladder later. Happiness is there. Thanks store
Thank you very much to the store, all is well, I recommend to buy.
Everything is cool