Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
does exactly what I wanted - makes it possible to run or walk with a phone and earphones. easy to use
Works great for holding my phone while running. It’s also a great sweat repellent. I highly recommend it.
Very pleased with this item.and as described the armband is Multi-function and feels very comfortable on the arm. Nice size also. Bluetooth headphones I got, need to connect my iPhone, so that leaves a choice of getting a smarty carry bag I can wear when I doing my jogging, and this little bag is just fit it right in, I can even put two phones or keys and stuff. so helpful, highly recommended.
It is convenient to bring a mobile phone when running. I usually like sports. When I go out, I have a lot of this arm bag, the price is affordable, the quality is good, the paper towel, the key. Received goods like, very suitable for my request! There is no color difference in color. It is really worth buying at such a cheap price. I am going to buy another one for my husband.
Arrived in perfect condition, worked as advertised, and mostly stays in place. Does ride up a bit and has to be pulled back, but I have thick forearms and thin wrists lol. My friend saw it and wanted one as well, so I bought another one. Call it a poor-man's Pipboy.
My phone fits perfectly inside the pocket, I can use the keyboard for typing/music/etc as I normally would, and the band stays in place while I run. I like the way this fit my arm.
I think it's very convenient to have this handset arm bag, after loading the handset, the size is just right. Try the next operation, point screen call can be, the opening is zipper design, more secure than buttons, the belt can adjust the waist arm tightening, so I can adjust at any time to achieve the most comfortable state.
A great sleek armband which fits most,nearly all phones.The Cell Phone Armband offers protection along with the touch screen functionality.I have also noticed that it kept my phone safe from water damage whilst running during strong rain.In ordinary days,Bluetooth headphone I got, needs to connect my iphone,so that leaves a choice of getting a smarty carry bag I can wear when I doing my jogging,and this little bag is just fit it right in,I can even put two phones or keys and stuff.so helpful, highly recommended.
I saw this product about 3 years ago, but didn't purchase....I'm glad I did this time around. This is a great item...the velcro straps keeps it secure while running. Not too heavy or bulky. Has zip storage for key(s), ID and money. Unlike the one that wraps around your forearm, this one allows you to view the touch screen mid-stride...without breaking a sweat. 2 Thumbs UP!
It’s exactly what is advertised. It’s pretty handy for carrying small tools that I use for work. The touch screen works just fine through the plastic.
If you have a larger bicep think about getting a band extension; however, if this is an issue, the company provided a good alternative with the “fanny pack” (will review this when received). They are honest that iPhone with case (Lifeproof) will be snug. Regardless, this case is very nice and I still use it. Bought a second one for a friend as I appreciated the first one and she loves it during workouts.
This works well to hold my phone so that my hands are free and I don't keep pulling my earbuds out.
Love it!! I use it for my mp3 when I'm outside working.
I deliver food through UberEats and this thing is a game changer! Makes my life so much easier.
I bought this product for the purpose of running at night, it is easy to not lose.
Very good protection to the phone and there is a place to be very satisfied with the touch screen
Does what it's supposed to. Doesn't slide, easy to adjust and operate the phone