Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality, I recommend
These hold better than my other clamps. I am planning on swapping out other clamp sizes with Bessey brand
I had a door that was de-laminating at the top corner and causing me grief. I used epoxy to to rejoin the outer piece to the inner and used the 4 clamps to hold it all together while it cured. These clamps are small and plastic but they hold tight and you can squeeze them down really good. No issues with prolonged use these were squeezed as tight as I could for 12 hours with minor adjustments every few hours to keep things snug. Great value and lightweight, just dont bang them up as they are plastic afterall
Perfect size for small jobs Good grip and easy release
I opened the app just to write this review. These clamps are unbelievably good. New or old wood worker, get them, you won’t regret it!!
I love these clamps and have used them a lot already for basic woodworking and would very much recommend them. These are way faster and easier to use than your basic “C-clamps.”
I just love them use them with every project , because my hands are weak now
Working with anything you never have enough clamps. There are perfect for small jobs but very strong.
Love these. Quality is on point and reasonably priced
NO PROBLEMS YET AND THEY WORK GREAT!
Better quality than I expected
These clamps are extremely useful and versatile and clamp over large distances with impressive force. I don't use any of my old C clamps and such any more.
For general use clamps you can't go wrong with these.
It's exactly what I needed for the job I needed them for, and a great price with great warranty
I like the ease of use the strength of the clamp and cannot forget the low price of these Erwin quick grit clamps