Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very clear lenses....works perfect for me.
My vision is different on each eye. These glasses adjusted perfectly. My vision is perfect with this glasses!!
These work with no distortion to the left or right, previous bi focus glass I have tried were blurry and had distorted regions. These work good for working on a computer and looking across a room.
I bought these for my mom for Christmas. She is always loosing her reading glasses. She has about 20 pairs scattered throughout the house because she wants to have them available when needed. This product solves all of her reading glass problems. She has them around her neck at all times and no longer needs to look for her glasses. She can get rid of the 20 other pairs that are cluttering the house.
Excellent. These are really nice workstation glasses. They, of course, far exceed all my bifocal glasses. Hint you need one magnification for reading and another for working on a computer.
This is the second time I have ordered this brand of reading classes. The first pair are still in good condition, but I had cataract surgery and I needed a different strength, so I ordered these. The new ones appear to be the same quality as my original clic glasses. What is so great about these glasses is they are always right there when you need them, and you don't have to go hunt them down. When I'm out shopping I get comments like "Lady, those are the coolest glasses I've ever seen".
I work these glasses very hard. The springs and frame are repeatedly open/closed all day long. I hang them on my shirt. They have been dropped and kicked and still holdup. They last over six months with this punishment before trading it out with a new one. Highly recommend.
I was very satisfied with these. They lasted a long time. They only broke because I left them in a shirt pocket and threw them in the washing machine, a boorish move which they did not survive. I will probably order another pair soon. I haven't found anything I like better for the price.
Very good quality, with the price, you can't find it better anywhere else. I use it to play games on my laptop. I wear it very often & long hours and it does help my eyes not to get dry and tired. I recommend
Both my mom and I use the same strength reading glasses and we are both impressed with how clear and well made these are. No wonky places where the lens is off. They are light enough and low enough that you can see over them without trying and can actually forget they are on you! Really non intrusive but right there when you need them. I like that each pair has it's own bag to store it in, but there is only one polishing rag for the three of them. It would be nice if there were one for each to be in the bag with the glasses. Not a deal breaker though.
They are good for an emergency. I have been using them to watch tv. I am having cataract surgery in a couple of weeks and didn’t want to waste money on some real glasses. These have been getting me by. They are small and I had to heat and bend the ear hooks because they were extremely uncomfortable.
Very happy with these reading glasses
Fit good, frames are good for the money. They are readers and its important to me that they are compact to fit in my pocket. They hold up well and I will buy them again when I either loose or break these.
These are really nice workstation glasses. They, of course, far exceed all my bifocal glasses. Hint you need one magnification for reading and another for working on a computer.
These glasses make such a difference for me while looking at the computer screen. They're great! They are also lightweight but seem sturdy.
Very good glasses. Recommend
Bought for my wife - who all day has to multitask : stands in front of a computer terminal as well as manages and runs a convenience store. She totally loves these Clik readers. Having just one pair is wonderful, she wears them all her waking hours. After having her eyes lasered for distance a couple of years ago she can see distance very clearly, but the unfortunate result of lasik is your closeup is fuzzy (eyes would have gradually become that way soon at her age anyway) . She is so happy that all the old reading glasses are not needed anymore because she had to have multiple pairs, and she always used to leave them all over the place, and was always replacing them because they got scratched and damaged from being put down on cluttered desks or dropped outside if not stuffed in her aprons or jeans pocket. It was a long, hot, dusty and smoky summer with local forest fires nearby, yet this one pair is still in almost perfect shape!
Have ordered quite a few of these over the years. Very good quality.
Excellent! These glasses are wonderful! They're so lightweight, that I actually looked for them on my desk a couple of times before I realized that I was wearing them. Since my job requires alot of computer work, my eyes were starting to get extremely tired, but the first day I wore these, I noticed a HUGE difference. I've been raving about how great these glasses are. I plan on ordering more and have even thought about replacing all of my readers with these.
These reading glasses are a great find for a reasonable price. My review would be that they are a high quality and have heavy duty spring-loaded hinges that are not going to break at first use. I was tired of continually having to buy new glasses for reading because they were cheaply made. These are well made and come with a plastic case and cleaning cloth. They do not make a fashion statement if that is what you are looking for, but they are very functional and comfortable!
Nice to read with an to look on your computer with.
Excellent! I have purchased these glasses numerous times over the past few years and have been fully satisfied each time. These glasses are sturdy, lightweight, and most importantly to me they are crystal clear with no distortion. I’ve tried other brands and I’ve always had some level of distortion but not with any of these. I’ve purchased both the +1.25 (for computer work) and +2.5 (for reading) and have been very satisfied with both powers.
Have only had these for about a week but the seem to be as advertised. The lenses are clear and they seem to be pretty well built though time will tell on that. But, give the price point, I'd jhave to say at this point that they offer good value.
I constantly lose or damage regular folding reading glasses. These Clics are kept around my neck during work hours and are always available and out of the way. I use weaker regular reading glasses (during about 80% of my work day) to read my computer screen at work, and I keep these Clics around my neck ready for regular paper/document reading. The magnet joining the two lenses works well, although it will sometimes unsnap if I move my head in a strange forward way. But that occurs very rarely. I am an old guy who values convenience and function, and doesn't care about looks, so I am ok with walking around all day with these kooky lenses hanging around my neck. Fashionistas may not be willing to do so.
This pair fits nice and not having to take them on and off is nice.