Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I purchased this to replace vinyl cloth silver duct tape as I was constantly having to replace the tape after heat would break down the adhesive and cause the tape to stretch resulting in heated duct air escaping. This stuff works great for adhesion and is thick enough to make a good seal around joint connections. I would recommend this for light to medium jobs as I have used thicker aluminum tape in the past for heavy duty jobs, but it worked great for what I needed it for.
perfect
The thickness is just right. I had concern that it would be flimsy because a mils measurement means nothing to me. It isn't rigid and it goes on without a problem. And it sticks/stays where you put it. The protective backing comes off relatively easy! I was surprised. That makes a HUGH difference when the project requires lots of taping. This product is a winner.
Very nice.
Used this tape on an interior wall as a foundation to run LED lights. It was easy to use and I think stuck better than the lights would have. I think it offers some reflection to increase the lights and some insulation
Good quality came in time
Not much to say. It's aluminum tape. The glue holds up great in all weather. It seems to bond to just about anything. I've used it to hold extension cords in place, taped up against the side of a trailer. I've used it to hold aluminum siding in place while working alone so I can then secure it with screws. (You then remove the tape.) I've used it plug holes in aluminum rooves, and it keeps the rain out. (It's rooves not roofs, like wives, knives, and lives.)
Used to cover the seams on kraft faced R 30 attic insulation. I also used in around vapor barrier and mylar foil faced foam board. Strong adhesive stuck to pretty much anything. Great price point and prompt service. I have purchased several rolls over the months and will continue buying more. I am a professional contractor.
Fairly fast delivery, is the second purchase quite good product
Good
Missing necklace to see the effect!
A friend recommended this tape because I am remodeling a vintage camper and the wheel well had a split in the metal cover. This stuff works great!! It adheres excellently and stays!! Easy to apply. Just what I needed. Highly recommend!!
This tape sticks extremely well and helped seal the vent in my above range microwave. This tape help make my amateur work look cleaner and professional. It’s difficult to remove the paper backing but besides that I love this stuff.
Some have complained about getting the backing off to expose the adhesive side of the tape. I just used the point of a carpet knife along the edge to separate the backing from the tape. It sometimes takes a few tries, but really isn't all that difficult. The adhesive is pretty good and the tape works well.
The paper backing allows the thin tape to have a stronger adhesive than aluminum tape without the paper backing. It was used to seal around the mating edges of an insulating cover installed over a hallway pulldown stairway. The foil tape adhered securely to the attic wood framing and to the foil of the insulating cover and conformed well in the corners of the joints.
So much nicer than regular duct tape because it looks great and should be more durable in some situations. Very sticky. It is hard to get the backing off. I cut a shallow line in a corner and then bent the metal part back, sort of like some pills are accessed. I got foil wrapped flexible duct and used this tape. I also used foil insulation on the furnace outlet box and with this tape it is dazzling. My utility room is a sparkling joy now, totally spiffy.
It arrived quickly, I thank the store, it works well
Product fine thank you very much
This is like sticky really thick aluminium foil. I used it to tape a wrap around my dryer vent pipe. It was easy enough to work with that my project looked really good. My husband even said "good job". Which is unheard of. I saw someone had issues with the backing. It took a tiny bit of finagling but it was not so frustrating as to make it an issue. It is just the right thickness to me so when you need to fold it a little to shape it doesn't look messy.
As the description; Thank you
Excellent very good quality
Everything ok
Quick shipment, item delievered is the exact item I ordered no misleading or bait and switch on this product. Tape is exactly what I wanted and needed. I taped several HVAC seams in my attic. Easy to use, easy to apply, and so far, the tape holds as I require. If you need a product like this, this is a quality product and will meet your needs, it met mine.
11 days delivery to New Zealand. This tape repaired my nylon tent. I've tried duck tape and high tac tape and both failed. This tape has a peel off at the back. It's a bit tricky taking off because it's thick with gum but it works. I should buy more
It arrived in perfect condition. The backing is a little difficult to pull off, but not hard enough to warrant any star loss: I really don't mind it. It is VERY sticky, so it stays in place like a charm. Doesn't even want to leave my fingers once it gets a grip on them. I bought it to tape up the mesh lid on my snakes terrarium and it has done wonders at keeping heat and humidity in without melting near my heat lamp, so it does it's job well. I recommend this product