We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent tool for making mortise or box. Very practical and precise. Highly recommended for those who dedicate themselves to carpentry.
I have been lookibg for this
It makes square holes and can be used to make rectangular channels in wood. I don't think any further explanation is required.
Very good drill bits at a great price I have worked them and they save me a lot of time when making boxes in the wood
excellent tool, met my expectations
Products met with my expectation, quality is good, it was ok. Shipping was in the expected time.
Surprise for the hubby. He loved it. The smile on his face was radiant. I, honestly, didn't know what "mortising" meant. Haha. Was a great surprise. I surprised him with these and he surprised me with my Kindle FIre HD.
Used this bit a lot. Still sharp and does the job I need it for
These are very high-quality mortise chisels. I used them with my Powermatic 719T mortiser to make mortises in Wenge. Historically, I had been doing those with a router and a chisel. Wenge is a pretty hard wood (and brittle). I was a bit skeptical about how well they would perform because of my past experience using a router and chisel. However, with these chisels, it made the mortises very easily. No smoke or anything. I was able to do mortises on wenge without effort.
these work really well.
Worked out very well. Recommend.
Got these to replace the Rikon Mortising Chisel set that came with the machine. These are much better.
this item is excellente and the support it's wonderful
Very pleasantly surprised at the value of these chisels. They are better quality than a different brand that I originally purchased with the mortising machine. Be careful, though, some machines use 5/8ths shank bits. These are 3/4".
Great product and great quality tools. Just what I was looking for.
So far these have worked very well with my HF Mortise chisel press. They had a very poor sharpening from the factory. But after only a few minutes on each one I was able to greatly improve the edges substantially.
Good replacements for the original set that came with my mortise.
Good enough to drill square hole in wood, nice work!!
I broke the auger on my Powermatic chisel. I was looking for a replacement. I first bought the Delta chisel. Not only would it not fit my Powermatic mortiser but the outside of the chisel was poorly finished and rough. It would have taken a lot of time smoothing it. This chisel was cheaper and looked like it would fit my mortiser. I paid $17 for it on Amazon.. the chisel is smoother than the Delta. Very much like the Powermatic. Comparing it to the Powermatic the auger had fewer spirals. I don't know what the quality of the steel is. I sharpened and honed it and made a few mortises in maple. I took it slow only making partial plunges. It seemed to work fine. Not sure how long it will last but I'm keeping it.
Really good product
Love these. They have made my projects much easier to complete. I will research if they have metric sizes and purchase those also.
Great quality, very well made!
For the home woodworker this is a must have.
quality was good. I was able to cut very precise mortars in soft and hard wood. The price was attractive.
Well made and Extremely sharp from the factory. A very nice set of mortising chisels for the price.