Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Plastic but it works so I will not complain. I could have spent twice the cost to get a better one but for me this is fine.
Took a minute to get it to light but after a couple of strikes it fired right up and easy to adjust.
This is a very handy and useful propane torch. It's ignition button eliminates the need to carry matches or any other kind of lighter. It is a great tool and a very good buy!
I thought about getting the ts4000 or ts8000 instead of this but after I bought it I found that this is actually what I need... simple, starts on the first click every time and has a nice consistent flame... I use this and automotive... and it works great
We had to replace our old one as the seal had gone bad after so many years of using. This was a perfect replacement.
This is a very helpful tool to have for starting my campfire. It does go out if I’m not holding it right, but I think that’s user error. I’m glad to have it!
Use to light the fire in my wood stove - works fantastic. Starts on second click everytime. So much better than matches or lighter!
Have had one of these for years, used daily/professionally for mechanical work. Great for light duty stuff and saves you from dragging out the torches. Won't get stuff cherry red but will get it hot enough to free it up most of the time. When you're done you can cook a hot dog with it lol.
I like this, it seems to be smaller in diameter than the basic brass one, but the flame is spread out different, and works jusrt fine for my uses. And I like all stainless, plus, the push button ignition is nice, and works well - no more looking for a bic... For a only a few bucks more than the bare bones basic brass model, I'm glad I chose his one.
Lost my old tip along the way, and this was the perfect replacement without having to buy ANOTHER can of propane (or propane accessories) Works on my MAP canister and propane just fine.
Delivered within days. Every once in a while you need to heat something. I need some heat and this was very handy. I especially liked the no matches button. Click and there is fire. I used it on my small pipe solder project. Next, I burned the paint off a steel planter. Painted now, it looks great. The torch is very handy for small jobs. I would buy it again in a second.
This nozzle is a replacement purchase for very old nozzle with broken knob due to a fall. Old one had knob positioned at the top and ignition trigger on the side. I liked the old setup better than this new one. The trigger at the top is awkward to operate. The knob could be a bit bigger to facilitate opening the nozzle easier. Other than that, it works as expected.
It’s perfect, bought this torch to work with epoxy and I do not regret it. I really like that o can use a camp propane 16oz and it’s cheap to get it as well. The torch itself is great and works fine.
I've always wanted a propane torch. Working on automotive stuff it's needed sometimes. This is my first one and I'm happy with it. No leaks and no issues. Not sure why some people are complaining. If I have any issues down the line I'll update the review. The knob is kinda sensitive. Trying to get the flame down low can be tricky but fine. The igniter works no problem. Sometimes it takes two or three pulls but lights fine. Now I can torch stubborn bolts or bushings. Nice tall flame.
I got this torch yesterday. I tested it using a nearly spent propane bottle sitting in a garage at 20 degrees. It lit right away, creating a short flame which, after the bottle was allowed to warm up in the house, became more than three times as long. Since I'm hauling propane anyway, I won't be camping without this.
Two years ago, I figured a torch like this just wouldn't get enough use to justify having one. Then a few months ago, at a particularly cold and windy camping and music event, one of my neighbors used a self lighting torch to get his campfire going. Meanwhile, although I had propane bottles for a small stove, my table top was littered with spent matches recording my journey toward eventually having enough hot water for a cup of coffee. You can say what you want about "glamping." I don't particularly need to tow a "house on wheels" everywhere I go. But I learned all my purist, backpacking skills when I was a boy scout, and now, at age 66, I am only camping because it is the only way to be around 2 to 4 days of music. So, when I find a good tool, I throw it into the car along with everything else I may or may not use.
The fit and finish on this torch is excellent. It starts reliably after two presses on the igniter button. Flame is adjustable within a narrow range, but certainly good enough for most home brazing tasks. I use this with a 1 pound propane bottle (short, stubby type) and it works perfectly. I suspect the people who had problems with their torch were using the tall, skinny bottles. That can be problematic because of a characteristic of the propane. As propane is released from the pressurized container, it cools off suddenly, which may cause ice buildup in the tank's neck. The ice blocks propane flow, resulting in weak flame. The short, stubby bottles don't cool off so suddenly, so you won't get the ice problem very often.
Easy to use adjustable flame and button
What caught my eye most was the price, most of the torch heads I've seen here online are over twenty dollars and this one goes around $16 and even has a trigger start that hasn't to this day, failed on me yet. If you're looking for a torch head for all your smoker needs or campfire needs I absolutely recommend this one!
Kind of pricey since I only needed it for the auto light feature. Still, it seems well made and I expect propane will be outlawed by the President Greta Thunberg before the piezo gives out.
Produces a strong concentrated flame the other one I have produces a large flame and a large non- concentrated jet flame perfect complement for what I already have
Simple lpg camping bottle torch, does what it was supposed to do, lights up easy, stays lit until turned off.
If you use 1lb propane bottles for camping or other applications this is a must have. I keep finding new ways to use it and it's a bargain. I use it to light my fireplace, melt lead for fishing, and camping. Lots of other uses I'm sure. Recommend
Just a real basic self lighting torch. Much smaller than others I've had. Seems to work real well! Flame is not monstrous but that's fine with me.
Actually a super handy product--just attach it to one of those little green propane bottles, and you have got 'fire on the go'. Really helpful for lazy campfire starting, but also makes a seriously high-powered cigar lighter!