We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping very fast. Tripod quality is not bad, it's very good for mobile phones and small-scale cameras like my case with an Olympus. Serious and recommended store.
Smaller than I thought, but seems quite tough, is very portable, perfect to take in my backpack camera.
Finished product meets the needs professional.
Fast shipping. Product as in the description. The workmanship is good. I bought this tripod for setting up a voice recorder while recording soundtracks, but it is quite suitable for setting up an action camera or a light mirrorless camera.
Excellent product and super fast! Took 17 days calendar 12 business days to arrive. Dispenses product reviews, very compact and still has an amazing quality, looking in packaging you not believe a tripod so small can be so quality. Bore my iPhone XR that is relatively heavy without any problems, tested at all angles with its maximum extent and it or move, Super firm. Recommend too! Excellent store, took all my questions and made the post day of purchase early, I bought after 18:00 and still other day morning was posted.
Excellent product. With good quality and construction. Fulfilled simply everything that was in description.
Product came exactly as described, merged perfectly; arrived in 11 business days, super fast. Finally recommend buying.
Perfect Great Quality
The mini tripod is top! Will fit well for what need
The tripod is of excellent quality. Very comfortable to hold
The product arrived fast, the store is very precise description and has great quality! I am very satisfied with the product and certainly will buy the other parts soon. Super recommend this product!
Amazing product. Very fast delivery.
Very good quality product. According to the description.
Pretty good, it supports a nearly 1 kilo camera, even though it would be maximum to not break it, in general good relationship quality price, this more thought for cell or light tripod (mini spotlights) led
Same product... and quality was excellent.. recommended stores.. very happy with product..
I am soooo happy with this product, as u can see in the photos, good quality, it stands really stable! Worth of buying!!!
very fast 14 days shipped to Canada. very well packaging. simple design easy to use. ultra light weight and compact. great product great deal. highly recommended. thanks store
Very good products. I am very satisfied. Thanks Ulanzi.
Excellent tripod with high quality without gaps and creaks!