Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works great have tried it on multiple surfaces and is accurate and it beats spending $500 on a high end device that will tell you pretty much the same.
Item as described. Fast delivery. I recommend the store.
It seems to be working great so far over the past month. We use it to do body inspections and it seems to be fairly accurate once calibrated. We tested with our sister dealers much more expensive unit and it was very close if not dead on on every panel we tested.
I love the accuracy of this product
Perfect. It work just fine for my detail business.
Very cool machine, I'm very satisfied! I'll order again!
It is working fine, definitely worth more what I paid for it
Thank you store everything works perfectly and the delivery is fast
Very satisfied, can recognize even galvanized in hand metal, electroplated the layer is very thin, can also recognize aluminum. Comes without batteries.
Very good quality. I am very satisfied with the product. You can safely take!
Works good, easy to use. Detected repair on my vehicle rear door very accurately
Excellent thickness gauge, shows exactly! Recommend!
Measuring paint on pipe. It is very easy to use
We use it in the Auto Recycling business to qualify our body parts to check for paint thickness or prior repairs. Very simple and easy to use. I can walk around an entire vehicle and spot check each panel in under a minute. Have only had ours for just a few months but it has been a great help for us.
this tool is good enough when checking for bondo on cars
Great value and works well enough for the diy detailer. I like that the instructions list auto manufacturer paint thickness values as reference.
A good value - works well with accurate. I tested in on some paint panels I personally did, and it passed every test.
Very helpful tool! Bought it for my relative who has an auto shop, as a present. He is very pleased with it. Very detail instruction and very easy to set up and use. He said he’ll buy more for his shop because he already found that one guy tried “keep silent” about extra work on vehicle his tried to sell to my relative. Here as some pictures of vehicle; its front cover with some protective wrap and you can see how this tool easily showed the difference. Very good tool!!!
This device is dead simple to use and is certainly accurate enough for me. My wife's Honda had some low-quality paint work done to it and I had burned through the clearcoat trying to fix it. After sanding and repainting it, I used this device to make sure I didn't do that again! I was able to remove nearly all of the orange peel, with no fear of burning through the clearcoat or paint. It looks great and she is very pleased. It is very helpful to be able to compare my paint job against "factory" paint thickness. The manufacturer thickness guide included with the instructions is very helpful. I will use this tool for my own Toyota, which has single-stage paint. The accuracy and ease of use of this tool have been a big help and will give me real peace of mind from now on.
I had no issues with it working straight out of the box. It's very simple to use even though I've never used one ever before. It works so well my car detailer is going to be borrowing it and maybe even purchasing his own. Shipping was also fast and received on time.
I bought this tool for buffing and paint correction to ensure there was adequate paint to work with. Excellent to have such reassurance before starting. A mate was also looking at a classic car to buy but the gauge clearly showed there was no metal behind many areas and extremely thick bog everywhere so he was able to walk away from a serious mistake. I love the tool. Very good quality .
The device is super easy to use and measures very precisely. The areas on my own vehicle that were repainted are very clearly visible, and the areas that have not been repainted are also easy to see. The measurements are extremely precise and you can rely on them. I am totally satisfied. I Recommend!
Just received this unit today. The calibration process was easy and fast. I used the Fe plate included, out the box, unit displayed “0”, use the transparent piece and the unit displayed (had it set to mils), the number displayed was within the tolerances!! Finally a meter I can depend on. I had a Cem-156, had to sample 4 to 5 times to get zero set. When I needed it, i had to recalibrate. it was useless. I will definitely recommend this product. They even include a list of car manufacturers with the range in mils of the paint. It’s nice to see your vehicle in the target range. I tested it on my 2016 Toyota Sequoia. I finally have a great working paint meter.
I've just received the gauge and after some testing it appears to be very consistent in terms of accuracy. I also like the fact that it automatically detects materials: Fe vs Al. Now the bad. The entire left side of my vehicle was repainted, although it looks perfect. Ten years ago when I was buying the car I had zero clue. What a bummer! You should definitely buy or borrow a paint gauge if you are in search for a pre-owned vehicle.
So far it has been working great. Use it often when detailing my cars to make sure I’m not taking too much clear coat off. I keep checking against the stands they provided and always registers within the expected range. Super easy to use too, turn on and press down on the paint you want to measure. Well worth the money and much cheaper than a paint job on a car!