Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great massage for head
Absolutely love these
It is amazing how it can make you feel relaxed.
To my surprise, as a gift to my wife who loves having her head rubbed, she not only didn't think of this as some gag gift but she really likes it and says it's better then fingers. Go figure.
My boyfriend loves his head scratched ( who doesn’t) of course my nails are the best but my hands get tired easily. This is great , he pulls it out and came scratch and massage his head .
I have one at my desk at work and one at home. This is amazing on those stressful days or if you are getting drowsy to take just a few minutes to massage your scalp. It reawakens the nerve endings in your brain stem that goes through your spine. For sanitary purposes I would be careful who you let use it though because everyone will want to try it! Or just keep a bottle of rubbing alcohol in a small spray bottle at your desk to sanitize it if they do. It is also a great gift for that person that has everything.
Wonderful massager! Sociable and honest store! I recommend to buy definitely! 10 stars!
GOOD QUALITY
Excellent. Thank you
Really wonderful and comfortable and feel the fingers of a real man and loved him very much but only the packing was damaged a little but the massager arrived intact and the most important store sent him quickly and thank
fun and easy to use, and it feels great on the scalp!
It's so much fun. I can't use it because I don't like what it vibrates but I bought two to give away and I like rum a lot, recommended. Thank you.
Probably most fun to sneak attach someone, the sensory overload is wild. I really got it to help scratch our dog, he loves it on his back. Gets the leg kick going :)
My wife and kids love it!
This massager feels amazing!!! Highly recommend
Great pampering gift for excellent price.
My old rainbow colored model (whose colors I preferred) finally broke. I had no idea where to go to replace it until I found a reasonably-priced pair on Amazon. Self-scalp massage with these is so easy. You don't even need to remove hair clamps, bows or scrunchies. The flexible ball-point ends on these little wire arms easily slip around and under, delivering tingling enjoyment over nearly your entire scalp from any one position. Bedtime is my favorite time to do this and pillows don't even impede their movement. A minute or so from each side of your head and you'll get all you need . . . but how much will you want? AAAAaaaahhhhhh!!
Thank you! Packed well and very fast delivery) the product came safely and safely. Description fully corresponds. The massager came charged, in good condition. I recommend this store.
The moment the arms of this device touch your scalp every hair on the back of your neck will stand up. This is what all the kids are ranting and raving about with the whole ASMR thing. This is that fit into a inanimate object that is as simple and fool proof a person with an IQ of 13 could use it. This shows you that you really dont need fancy equipement and big money to relax. All you need is your hand (hey now, thats not what i meant, pervert.) If you think this isnt something you need, think again. You will soon be thrusted into the tingle world, the nostalgia of your mother rubbing your back and head will soon flood your memories, it will be very nice. Jeffery Epstein didnt kill himself.
Awesome handheld head massager, the flexible wires with the round beaded tips is so soothing.
Very good thing I like it thank you so much
Excellent store. Very attentive and willing to solve any problem. Very good and shipped quickly. Very satisfied with the purchase.
Very accurate 3x setting and very relaxing. Love this produck . Very fast shipping . Thank you store.
A co-worker had one of these, I had to have one. I'm under a lot of stress & these feel soooo wonderfully soothing! Highly recommend!
My hair is starting to thin at the scalp so I got these in hopes of stimulating hair growth and blood circulation!! I've used many like these in the past and I love them!