Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Overall a great mouse, just needs better mapping software
Excellent products arrive within 11 days, which is very suitable for large players. Recommend suppliers and products
Price non-product is good. The signal sometimes falls, but you have to check it. Not a little natural, except for the degree of the scroll of the note, there is not much sound when you click. There are people who like this, so this is a dog dog!
Excellent mouse, the best I've used both in the grip and the practicality by the buttons it has. Side scrolling, minimize all button, and pop up all open windows button, among others.
This is a super good mouse, very functional and feeling very comfortable while using. The delivery was super fast, arrived within a week. Highly recommend this store and product.
Better than expected. Fast delivery. Nice to the touch and well built.
The mouse is great!! Beautiful, comfortable and responds well to commands. I recommend it!
I really liked the mouse, met my expectations.
I LOVE how it has so many buttons, and through Logitech software all of them are configurable. Plus I can setup multiple profiles and map profile changes to a button. This effectively doubles or triples the number of buttons, depending on how many profiles are setup.
If you have large hands and do much gaming I highly recommend this mouse!
It works so well, both via Bluetooth or its own USB receiver.
does exactly what it is intended to do, perform well as a gaming mouse!!
This mouse is very comfortable to use. It is nice that it has extra buttons, which can be assigned to different keys or macros (although I haven't tried that, yet). I love the frictionless scroll wheel! It is so nice to be able to just give it a flick, and fly through a long document.
Have used it almost every day for a couple hours when gaming after work. Battery life is great! I have been using the included batteries since I got it and they haven't died yet.
I was a controller player for years and when I switched to pc I continued to play controller for fps games. I was looking for a mouse that had multiple buttons that I can use as I would on a controller and this was it. I've changed my keybinds for all of the buttons on the side of the mouse because I was used to using my thumbs for multiple buttons anyways. This worked out perfectly and now I can game comfortably and stick to mouse and keyboard. This mouse was so great I bought another one for my pc while is use the first one for my laptop. Easy to setup just plug and play.
Very good and beautiful.
Using this for few days and still satisfied
fits my hand very well
I'm pretty impressed with this mouse, I have larger hands and it fits perfectly, it's very comfortable. I love the thumb cradle because I'm a thumb pilot when it comes to mouse movement. The buttons feel good and it outlasted the double-click issue that I had with my Naga Trinity (that mouse only lasted a month, I will never do Razer mice again.).
I've been using this a little more than a month now and I love it. It fits my hand well, is very responsive, runs off a standard AA battery so I don't have to worry about charging it (btw, daily use for 6 weeks and still going on the one battery), and it gives me the option of Bluetooth or wireless. It stores it's little wireless dongle in the battery compartment so there is no worry of losing it (presuming you use it). I synced it up and have never turned it off. I like the push button just behind the wheel--it toggles on/off the scroll resistance so if you are scrolling a long way, toggle it off and you are off to the races...then a quick punch of the button and you are back to controlled scrolling. The buttons are well placed and seem to be holding up well. All in all, a good buy.
Been using as a work mouse after my mx master died. Works great and love the programmable buttons. Very comfortable to use. Would be better if it was rechargeable instead of having a replaceable AA but overall I really like it.
The mouse is pretty good Love All the side buttons it has. I use this for gaming My friend says it's too heavy though lol. So I got a 2 button one that he recommend me Don't really use you though
Very comfortable and high quality mouse in working state. Connect and use it. Fast delivery. I like it.
This mouse is amazing, responsive, fluid, and everything works so well. You get what you pay for when you try to save an extra buck, quality is worth it!
Great. So far, I haven't encountered any problems. I've bought Logitech's mouse. It doesn't make any difference. It's very cheap!