Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Always love having these around. saves a lot of time and easy to use, last a long time. Be careful not to use impacts.
Did not break worked on many hole/threads
This threading bits are amazing. They do the job as advertised.
These are great easy to use and surprising
I bought these to tap my wood carvings to use as bottle stoppers, It worked out well and the tap was just right for the bottle stopper
They will cut threads as long as you machine or drill the correct sized hole to start with. they will not drill the hole AND make the thread in one action. They will cut the threads no problem using a proper application of cutting oil and to reiterate, the proper hole is already drilled/machined in. I used these to add a DRO to a mini mill as well as install a 16" bed onto my 10" mini lathe, these projects utilized just about every sized tap. None failed and all cut good threads with minimal starting effort.
Used this to chase threads on body panels before re install
Received as listed very happy
This is an excellent product, and does exactly what it is supposed to do if you have knowledge of using tapping bits. Have used these several times so far and have worked perfectly. Obviously you will need to be more careful when tapping wood as it is softer and if you don't take your time backing out the bit then you will mess up your tap. Again, if you have the know how on using tapping bits, these are EXCELLENT :)
Easy to use no problems
Working perfectly for my project
It did what is was intended to do.
A Plus Product works great and easy to use. Price was right. With a strong fast cutting edge. Will buy from seller again.
I like the hex shank on these. Seem well made. Durable ? Time will tell.
High quality. Works as advertised
Really speeds up the home made metal work in my electronics lab. Fast and forgiving
Punch sets deep for easy drilling. Bits are sharp and easy to use.
I get irritated with seller wanting reviews but this item is a mechanic best friend. I work on motorcycle and this has save me an hour on my last job.
They work good
A tool that we all need
Love the durability
A good add to the toolbox.
Great bits, exactly what I needed and a great value for the money for sure.
Very nice set. I broke my M4 after tapping about 100 holes and it was because of my own mistake. Taps are sharp, I used on aluminum -very good cut.
I like everything about that drill bit set