Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm starting to like this one way better than my CD phone holder. It's so simple to use. I love that I don't have to fiddle with it to squeeze the phone. All you do is press it against the back and it locks shut. Super easy. And the suction has been sticking without any problem even when I drive on bouncy fire roads. I would strongly recommend this phone holder. I may end up replacing my CD one with this one!
Absolutely love this phone car mount. Incredibly secure hold not only on the dashboard but with my phone. I like that it has an opening at the bottom so that I can run my USB charging cord to the phone when my phone is mounted. I tried the vent one, but the mount wouldn't stay in the vent. The CD kind was not an option. This is my third iOttie (I have one of the earliest ones and a newer one that extends). For this vehicle, I wanted one that would extend and then be able to drop below 180 degrees so that the phone hangs a big below my dash. This one's ability to pivot 225 degrees made all the difference. I can keep it in eyesight without it taking up too much of my vision out.
I like the ability to adjust the phone in multiple directions. I'e had it for about a month now and it is a solid mount. I keep my phone plugged in most of the time and the mount does not interfere with the cable. I attached the sticky base to my dashboard (Toyota Highlander), I hope that when I dismount it won't damage the dashboard, it should not for what I read. I had been using a cradle attached to the vent which pretty much made that vent unusable. I like being able to use the dashboard vent, especially now with low temps outside.
I'm pretty happy to have picked this up. Using the included charger, cable, and cd-tray install was easy and it charges my phone just fine. I was pleasantly surprised by how it's made so that you just push the phone into the holster and the clamps automatically close, and the buttons to push them back out.
Used with a Samsung note 10 + phone with a heavy duty case in a stiff suspension on rough rodes nor at high G force. If by any chance due to hot extreme hot weather or cold not sure exactly what can triger it to fall off just wet it with water clean it & re stick it trust me it will stick like glue again. if it's coming loose its probably due to some material your sticking it to. Mines on a rough plastic in a VW Golf R without any issues. As far as a suction cups this is one of the strongest I've ever used. It's worth every penny & then some. Also like the fact it does not damage anything like vent mounts do due to weight. I've tried the magnets as well & they do not hold big phones in cars like mine & the magnets on note phones with pens can interfere with phones pens, wireless charging etc. It's very universal in what phones it can hold & mounting placement as well. Definitely 1 of the best car phone mount out.
This mount is great. The adhesion pad to the dashboard is super strong, no way coming off. After a little while the suction lost its grip and I have to reset it, but it’s not so often that it deserves a bad review. There’s a little piece in the bottom that holds the phone in place and i broke it but the company replaced the entire mount no charge to me! They completely back up their product and had the fastest and greatest customer service. You can’t loose by trying this mount. It works great and has great customer service.
I really can’t imagine an easier way to place my phone in a holder than the way you do in this one. You just set it in and a pressure release button causes the arms to clamp onto the phone. My phone has not fallen out of it yet either. It is great that this phone holder is so versatile. I appreciate that I can situate it how I want regardless of the angle of my dash or where I want it placed. I am worried about my dash of it breaks or when it comes time to take it off (the sticky pad is remarkably strong. It could hold me like I were a fly on fly tape). Plus it is a little bulky but it carries itself well.
I have a 2015 Mustang and wanted a clean look for a cell phone holder. I initially bought a vent phone holder/magnet and that did not work out due the style of my vent. I then bought a cell phone holder that goes into my CD player. This didn’t work as well as the shift was too close to my holder and my phone was in the way. I wasn’t too thrilled because it seemed like the only way I could mount it was the window given my dash style (I was wrong). It was an easily assembly and no directions needed on my end. I was able to mount it to my dashboard because it has a great feature and that it extends out! This was awesome as I can keep the clean look without having a suction cup on my window (especially in HOT AZ weather) and have it eventually turning yellow. This holds my Iphone XS Max with no issues. I would second guess the purchase, go for it!
Great product. Telescopes out far. Lots of modifiers to get the right position for your phone. I have it on the dash and it's very secure and doesn't bounce. I never thought the one handed feature was necessary until I used it. I realized that it's way easier and safer to use while on the road. I can also fit my charge cable right through the two pieces at the bottom so I can charge as well.
The first iOttie I ever bought was the One Touch 3, and ever since then I have had people ask me about the phone holder in my car. So, I started giving these out as gifts, and people loved 'em. The best part for me is that it just won't budge once it's on. the sticky suction cup does the trick in any situation. And if it finally comes off after a year of sitting on your dash, rinse it with warm water, and put it right back on. Even though it has a metric ton of adjustment knobs, it doesn't vibrate noticeably at all. That's where other brands fail, and iOttie just breezes through. Last year, in early 2018, I gifted the new One Touch 4 to my dad. 3 months later he came back, and he asked if I could order him three more. Since then I've been giving this new version away left and right. Last week, after years of trusty service, a small plastic piece finally broke off behind the touch shield of my beloved One Touch 3. Now, I finally get to upgrade to the One Touch 4 myself. It's got some big shoes to fill, but I think it'll be up to the task.
There is not one thing I can find that I don't like about this iottie. Uses are limitless, first the telescoping arm makes the ease of use to have the phone close is amazing, between my Company truck, personal and wife's SUV each have a different windshield angles the adjustable arm is just awesome it is so stiff even with the nut loose it still won't move. Not to mention the bottom of phone clip can adjust to almost another 1.25 inches to give that much more, if you have a big phone I'm using the note 9 and with the otterbox defender it fits fine. The suction cup is so sticky o had to take a razor blade just to get the suction cup off my windshield it felt it was Gorilla Glued. Best phone holder I have bought. Wish I could say the same about my 85 dollar Harley phone holder.
I didn't want a magnet and searched for a while to find the 'right' dashboard mount. Everyone who gets in my car mentions it. It is sturdy and easy to use with one hand (I have small hands). I like that I can put anyone's phone in the mount so if something else directions, I can just pop their phone in so I can see it. It swivels and sits nicely. I have it on backwards and stretched out because I have t-rex arms. I didn't use the sticky thing that came for dashboard mounting. It is on my dashboard but just using the suction cup as if it were on the window. It is awesome and my sister and daughter want to order one as well.
Not only is it easy to install, but the ease of use is fantastic. Once it is placed you simply squeeze the two little wings and the arms spread and when you place your phone on it they automatically close with a very strong grip. Only to note that if you use the hAnds free feature of your phone like Google maps etc. Make sure that it is installed close to your line of sight. I made the mistake of putting it a bit too far to my right. Takes my eyes too much out of line with the road. I purchased some extra dash mount pads which helps the sticky suction cup to adhere that way I don't have to make a mess by trying to remove the original one. That way I can reposition to a better, safer spot. In all it works great.
I’ve been looking at these types of products for a while now and finally decided I needed one for when I’m using my navigation app. I’m very impressed with the versatility of the mounting; the product will hold my iPhone 7 Plus in any position I want in my dash or windshield. It is surprisingly stable mounted on my dashboard and in the perfect position for me to see the screen well. It holds the phone very securely without having to remove its case; other products I’ve tried allowed the phone to fall as I was driving, neither safe nor convenient. The holder feels well made to me. I believe it will hold up and serve me for some time, maybe through my next phone.
Overall I'm very happy with my purchase.
This is my third gen iOttie device - and they just keep getting better. My only gripe (not worth a deduction) is that in my current car, the weight of my iphone 8 plus hanging at an incredibly low angle kept tearing the stick disk off the dash - something I had never experienced in other configurations with less weight at that angle. So I glued the disk to the dash (thanks Shoe Goo!), and no more issues. This is one of those simple devices that is extremely configurable. It can be flipped over, extended, and there are joints and hand-turn adjustments that can support some pretty wild configurations. It easily holds my iPhone 8s with its large case, and snapping the phone in or out is simple.
We just bought a second one of these. I am finally leaving this review to share that we have had great success with the first one through extremely hot and extremely cold days (both on a rough dash and on a smooth window). I won't speak for the second one as we haven't had it long enough. The only thing I should add is that judging from other peoples reviews it sounds like they just may have a quality control issue in the factory. I see a lot of good reviews and a lot of bad reviews. To me that means that you either get a good one or a bad one. For us though we have no complaints.
You can transfer it between vehicles and for most dashes will stick right on. The mount is not shaky, creepy, or short of features. It held my iPhone X (with case), and before that it held my iPhone 6s Plus. I use this for long distance travel and commuting and t is perfect. The mount makes it very easy to load and unload your phone and change the orientation. This new model looks best out of all of them.
Great Holder! comfortable, strong, good quality
Don't bother with those crappy 'vent' mounts. They're all terrible and will probably just mess up your car's vents. This product is vastly superior, and a great price! I bought two of these (one for myself and my wife) and we couldn't be happier. Installation was a breeze, and daily usage is also supremely easy! You won't regret buying this universal car mount. If you don't want to stick it to your dash, you can use the window. We both mounted ours on the dash (never was a big fan of window mounts because of the blocking of the view, but on the dash it works perfectly.
When Georgia went to NO CELL PHONES touching your body this past summer, we knew that we needed something other than on the seat between our legs as a location to put the phone. I am short, so this holder works perfectly for us. On the vehicle that I normally drive we have it on the ledge of the dashboard and have adjusted the arm so that it comes down and out of the window. It is centered between the driver and the passenger. On the other vehicle, my husband mounted the holder to the left of the steering wheel on the front of the dashboard, again out of the line of sight (for driving) but within proximity of where he is sitting. Anyway, the arm (in both vehicles) is staying in place and the phones seem nice and secure within the mount! For us, it was a perfect purchase
I only bought this because I work as a delivery driver and they're using an app that monitors my driving, well little do they know this is some kind of magic phone mount, I can accelerate, turn and brake however I want without it showing up on the driveocity app they use.
This is by far the best and most versatile of any holder I've owned. It has so many angles of adjustment, that I've put two of them in different vehicles now, and I hope they stay in business when I need more. The suction cup is very strong, even in the Florida heat on windshields, and you can get it sticky again by running it under warm water if it comes undone. The gap on the bottom for your charger cord is perfectly placed. The strength of the "grip" is also really good, as I open up my Jeep occasionally, and even in high winds and highway speeds...the phone stays in place without fear of it getting blown out (or shaken loose) the open doors. I've used multiple sized phones, and they all work great - best product I've bought online in a while, and I'm glad I paid a few dollars more compared to the others. Most of my others ones broke, fell apart, didn't have a good suction cup, wouldn't fit multiple devices/phones, etc. This one is fantastic!
Everything is perfect. Seller recommended
Good quality, I recommend it